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July 2024 by Jessica Tink
The employee, Tamara, was finishing her shift and had two people waiting for passport photos. We walked in for a passport photo and she said we would have to wait 15+minutes for the next shift person bc she could not do it. I said we would wait. After some time she said she could do it but I said we would wait. She then informed me that it was the store policy they could not take child passport photos. Along with the manager several excuses were made. Tamara then claimed she never told us we had to wait for another employee to come. I had no reason to lie but she did. A bunch of backtracking. We just went across the street to cvs. We were in and out in less than 5 minutes.
Tamara was an overwhelmed liar.
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April 2024 by aspen Peters
This is the worst Walgreens in fort Myers ! The customer service is horrible . It is terribly run .
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April 2024 by Maggie Wolfe
The worst first time service ever.They claim that they never got a whole of my doctor and waiting for them to answer back.My doctor has 2 confirmations that they received it and still nothing.That has been since 1:01 and now it's 5:40.Its my life not theri and its not right.
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February 2024 by George H.
My go to Walgreens very clean and good service. Everyone is very helpful and knowledgeable. The manager Evan is exceptional.....his customer service is top notch. One of the best Walgreens in Lee county.
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January 2024 by Ted M.
Incompetent is their speciality. Don't even try to call the store, you will be subject to recorded messages not related to your calling . You will be put on hold, finally they come on to say they are busy and put you on hold again. After 8 minutes I hung up on. I really hate this place. I will pick up y prescriptions for the last time! Best advice is to stay away from this lame location.
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January 2024 by Emilee Jacobson
This pharmacy is horrible - I've been on the phone for near an hour, the pharmacist literally picked up after putting me on hold, realized I was still on, then put me back on hold. This is not the first time that this is happened. He finally answered and told me he had to call me back -- how do you have to call me back after I've been sitting on hold this long? No solutions and no idea whether I'll receive a callback. They're waiting for you to give up on getting your medication. They are also always out of my ADHD prescription - if you can get filled literally anywhere else, you should.
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January 2024 by Nic Johnsin
4-5 people working in pharmacy and they close the drive thru. Gosh wish I had been aware of this. I can't get out of my vehicle with ease and takes me a long time to get in/out of my vehicle. Guess I'll go to CVS then
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December 2023 by Mickele Turner
4-5 people working in pharmacy and they close the drive thru. Gosh wish I had been aware of this. I can't get out of my vehicle with ease and takes me a long time to get in/out of my vehicle. Guess I'll go to CVS then
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December 2023 by lethaldream
The pharmacy staff is always super helpful when picking up my medications. Excellent service from Anthony and Ally.
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November 2023 by John Schmidt
Walgreens is franchise on the decline and I'd avoid going to any of them ever. Pharmacy, grocery, shipping, etc. are all handled better elsewhere.I've been to various Walgreens stores several times, and every single time I go, something inevitably goes wrong. I've had vaccine appointments cancelled without notice. I've had in-store credits denied because "our computer systems aren't working".And most recently I went there just because there's a FedEx dropoff in-store, and they said, "it's too heavy according to our store policy, go somewhere else." Truly amazing.
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November 2023 by Maria Lightner
Went on Wednesday after work to get prescription refill. Sign on door read pharmacy closed. Went on Thursday evening and they only had 10 pills not my 180.Spriptis for an anti inflammatory,Told to come back Friday because the truck was coming in. Went back Friday evening, they said the truck didn't show.Told to come back Monday. Went Monday evening and they again told me the truck didn't show upWhat's going on here? Is there a shortage of cececoxib I don't know about? Don't lie to me. If you forgot to order it,own up to it. I highly doubt 2 delivery trucks just didnt6show up. Shouldn't be people putting stock on shelves if you haven't got any deliveries in5 days
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November 2023 by Nina Link
Pharmacy is a nightmare. They rarely answer the phone, prescription isn't ready- even after you receive a notification it is. This is a pattern. Go somewhere else is you can.
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September 2023 by B BEAU
Great customer service in regards to banners and photo printing! The manager and young lady that was working were both very accommodating and helpful! They did a great job communicating and keeping in touch with me, while at the same time being the only two working!
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September 2023 by Britt L.
Great customer service in regards to banners and photo printing! The manager and young lady that was working were both very accommodating and helpful! They did a great job communicating and keeping in touch with me, while at the same time being the only two working!
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August 2023 by Michelle Smith
The pharmacy is shockingly inept and the pharmacy staff is very rude.
