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January 2024 by Richard Schneider
Walked in, sat down for 15 minutes, no one acknowledged me or said hi to me or I'll be right with you. Nothing5 elderly people came in after me. They all got a hello, and he took their names down and said l'll be right with you to them.... I said Hey, I've been sitting here for 15 minutes, Nobody took my information, and the guy said oh, and continued helping other people and continued to ignore me. Blondie behind the counter was no better.I was trying to get my Galaxy 24 set up and drop off my trade in. Hey Verizon the customer service at the store sucks.
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January 2024 by Nancy Schneider
Nickele was extremely helpful when we came in with a problem. He didn’t stop until our issue was resolved. Highly recommend this store!
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January 2024 by Charles Stutz
Steven was a great help-easiest experience ever getting phones!
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January 2024 by Amy Fischer
Went in this morning because we couldn’t sync an Apple Watch to a new iPhone. Nicole (TJ) was so helpful and knowledgeable. She was persistent with a smile and after a lot of work on her end she got it synced.
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January 2024 by Sherry Nicodemus
I live in Cape Coral and specifically drive to this store. The manager, Constance, has been there for years. She goes above and beyond to assist with billing and network issues.
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January 2024 by Mike Vizcaino
Fail ... don't waste a sec of your life. Employees 4 of them look at computers. No greeting. Sat there in a line we made . There 8 mines not even a glance at anyone walking in the door. Disgusting. Your expected to use your phone to put arrival. What If your phone does not work. I was disgusted . I was born in 1977 is this what the world is coming to. Shop from home. People act like a robot. Shame on this store. My wife was there at 4:46 pm for 8 mins Dec 14th.
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January 2024 by Kim K (Kimmie K)
Friendly staff. No waiting.
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November 2023 by Hallie Kirschner
We had a great experience switching to a Verizon family plan. Although there were some technical issues due to our old carrier, Tyson was patient, extremely helpful, and made this visit pleasant. Cannot recommend working with Tyson more!!
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November 2023 by zafoquat
My grandmother went into the store yesterday and spoke with representative. I tried to call today to confirm which model of IPhone SE was in stock but they didn't provide their local number in the Google listing. They provided corporate Verizon instead. I was unable to call this location for a basic question.They may be great they may be terrible but they get 1 star because I couldn't even talk to them
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September 2023 by Michael Gumz
Let me tell you. The service was the best I have ever experienced in a cell phone store. I just wish i could remember the young mans name who helped me...
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September 2023 by Joshua Sheffer
Verizon send just fine with allowing their customers to pay for their mistakes. I wish I could put the hours and hours of calls I made with them on here to display their complete lack of ability to resolve problems. I’ve been a costumer for over 10 years. I wouldn’t buy from then again and I don’t plan to. The two times I was in this store I didn’t feel like a valued customer.
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September 2023 by Raymond Juan, Jr.
Took my father in to pick up his phone that was already paid for by my brother on his wireless plan. We hit so many issues for this simple transaction that we spent over two hours trying to resolve them. The associates were professional but they are not empowered to go above simply resolving the task. No compensation for all of the aggravation was offered. I considered bringing my work phone from ATT to Verizon for the alleged superior phone service but my eyes were opened to how ineffective they are in resolving uncomplicated problems that they created in the first place. Congratulations on your promotion Constance. I hope you can help facilitate some improvements to help your customers in your new role.
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August 2023 by Hans Brestel
Every time I have been in to shop a more competitive plan, they always have “internet/computer issues.” Absolutely ridiculous considering Verizon, on average, is more expensive than any other plan out there.
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July 2023 by Bing H.
Standard Brands Appliances Has Great Service & A Great Selection of Appliances after shopping around they definitely have the Lowest Prices around.
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July 2023 by Michael den Hartog
Came in Tammy helped us and I was able to get what I needed and get out quickly. Could not have asked for better service.