-
May 2024 by kevin kelly
Didn't get a choice in the 12 gig ram option with more memory. Lesson learned. I'll just get my phone's online directly from Samsung. They will give you a real discount upfront. Unlike verizon. They split it up over 3 years on contract. They were keen on adding a bunch of nonsense I didn't need on that contract, too. Update, getting throtted bad. Paying lots of money and not getting 5G speeds is ridiculous. Throttling down to 3G seems like. Can't even get a speed test to run. Update: Well, it's been months, and the service is getting worse. Very slow usually. Pre pay is the way to go. It seemed to be much faster. And you can pay ahead.
-
April 2024 by Cherie Jacobs
The staff in the store on 41 was so helpful in switching and getting us set up.
-
March 2024 by Daniel B
I want to thank Mike who took a whole hour while in store talking to corporate customer service to resolve a convoluted issue. He understood the issue and treated it promptly. While it took an hour, I told him it would’ve probably taken me 2 whole days to resolve it and even then I wouldn’t have gotten to the bottom of it. Way to go, Mike!
-
February 2024 by JOE VIDAURRI
Walk-in. Waited almost 40min not one rep ever even walked up to me. And I checked in on scan for assistance, didn't help! But 2 other person of the lighter colored complexion walked in and got assistance walking into the door! So I do feel a little racistity within this establishment! Sorry for wasting your time Verizon! Was a loyal customer!?!?!
-
February 2024 by S R
Had order 2 new phones on line. Order pick up. Mike was my representative and what an excellent customer service. Kind, smart and from my home State NY
Staten Island. I will highly refer my friends, family and my clients to Mike.
Sonia Rios Realty
-
January 2024 by Ely Cancel
Not professional
-
January 2024 by Paola Cancel
Not professional
-
January 2024 by Erne Ben
Jay was the one who assisted me and provided me with excellent service.
-
January 2024 by Brittney Meyer
I went in today to finally upgrade my phone. My sales person was Mike, he did a fantastic job, made the transition super easy! 10 out of 10
-
January 2024 by Karen Newhard
My go to
-
December 2023 by Adeanys Toledo
Very good service. Very pleased with the help received
-
November 2023 by Cristina Handy-Vets
Allan solved an urgent problem we had on our cell phones. He spent more than an hour with number portability on the phone so that we could leave the store with the problem solved. He really saved our work week thanks to his patience.
-
November 2023 by sam clatterbuck
Jay was great. Now we can have wifi in the country
-
November 2023 by Wendeline Wagner
Jay was immensely helpful! Solved a problem that has been on going for two years! A great asset to your business
-
November 2023 by TheSGUK
I had to come in 3 times just to get my phone working. If it wasn't for their Specialist named Jay. I would have gotten a new provider. Thank you Jay.
