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January 2024 by Chad “Talks” Rainey
Staff member was extremely difficult. Did not want to do his job and would confronted about it cursing and trying to fight. No names will be said as Verizon has taken care of this issue and compensated to each fullest degree I would not recommend this Verizon going forward. Thank you.
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January 2024 by Lisa Dortch
Super helpful staff solved my problems super fast ?
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January 2024 by Jonas Rafael Weigsding
Great service experience, Connor was very efficient!
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January 2024 by Kevin Ramirez
Heaven was great, she took me in last minute and got me a great deal on a brand new iPhone, she explained everything very well and made it quick. If you have anything phone related go to her. She’s the person to go to for quick, fast and easy service!
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January 2024 by Yolexis Diaz Quintana
Bad attention and bad work from their employees, who are not professional in their work.
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January 2024 by Julio Lara
They don't speak Spanish. It's the second town I've visited and it's the same. No Spanish.
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December 2023 by Richard H Gravel
Fantastic service from heaven
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November 2023 by Amanda Snyder Cook (Mandy)
They are always really nice. I really love HEAVEN that works there. Always polite, greets you with an open door and and smile and she is awesome and on point with her Job.Thanks Heaven for everything ?
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November 2023 by V C
Joe at the North Ft MyersVerizon store was so incredibly helpful. He went "over and beyond" to find the type of phone I wanted. I had been into Verizon before and was told what I wanted did not exist. She made no effort to check with anyone, nor to research it.Several months later, I came again, and this time Joe was the rep who helped me. He went the extra mile to find the phone I wanted, even though it was an old phone. He will be my only Verizon rep going forward!
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September 2023 by daniel garza
Made an appt to get a phone upgrade promotion, when I went in for my appointment they told me the promotion had expired and the only other way would be to change my plan. 2 of the 4 associates were on their first week on the job, took 20 minutes for him to even understand the situation. Wasted my entire afternoon, save yourself the trip and do whatever you need to do online.
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September 2023 by Samantha Hamilton
Karsten was beyond helpful in picking out my new phone. He made the process so easy for me and answered all the questions I had.
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September 2023 by Shawn D.
This location sold me phones and i pads only to not honor the agreement they made. then hours of wasted time and nothing done.
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September 2023 by Anthony
Great service and great customer service. Gabby was very helpful and knowledgeable and very polite. Ask for her if and when you go. You can thank me later...
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September 2023 by wendi sanford
Heaven and Forest were amazing I went in during a tropical storm because my phone stopped working and they went above and beyond to help get a new phone and keep all my info. I can't thank them enough! Great customer service from both of them!!
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September 2023 by laurie91060
The most stressful experience ever. Lack of knowledge of the sales lady, lack of compassion for my elderly mother. She was rude and my mom had to end up leaving the store with the same non-working phone she came to exchange for an iPhone. Wasted time, stressful and lack of empathy and knowledge of the sales associate.