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June 2024 by Yerson Zorrilla
This Raúl sold me with pure lies, because of him, Verizon has charged me an amount of money that they have not returned to me. I have already complained thousands of times and nothing is an unreliable store.
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May 2024 by Paul Casella
Tech is very knowledgeable, friendly
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April 2024 by Giselle Cruz
All the staff is very friendly and willing to help, I only have one suggestion for them and that is that they should hire more bilingual people, since more and more Spanish speakers want Verizon services but language barriers often limit it.
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April 2024 by K Evans
Worst customer service I have experienced in years, walked in and no hi, welcome, be with you in a minute. Just silence. Don’t care you are with a customer, acknowledge those who walk in. Never again.
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February 2024 by Gaetano Javarone
Had an issue with a phone from another dealer, Graham and Alana went above and beyond to get me a new phone with all the latest deals, highly recommend this location
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January 2024 by Chad “Talks” Rainey
Staff member was extremely difficult. Did not want to do his job and would confronted about it cursing and trying to fight. No names will be said as Verizon has taken care of this issue and compensated to each fullest degree I would not recommend this Verizon going forward. Thank you.
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January 2024 by Lisa Dortch
Super helpful staff solved my problems super fast ?
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January 2024 by Jonas Rafael Weigsding
Great service experience, Connor was very efficient!
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January 2024 by Kevin Ramirez
Heaven was great, she took me in last minute and got me a great deal on a brand new iPhone, she explained everything very well and made it quick. If you have anything phone related go to her. She’s the person to go to for quick, fast and easy service!
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January 2024 by Yolexis Diaz Quintana
Bad attention and bad work from their employees, who are not professional in their work.
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January 2024 by Julio Lara
They don't speak Spanish. It's the second town I've visited and it's the same. No Spanish.
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December 2023 by Richard H Gravel
Fantastic service from heaven
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November 2023 by Amanda Snyder Cook (Mandy)
They are always really nice. I really love HEAVEN that works there. Always polite, greets you with an open door and and smile and she is awesome and on point with her Job.Thanks Heaven for everything ?
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November 2023 by V C
Joe at the North Ft MyersVerizon store was so incredibly helpful. He went "over and beyond" to find the type of phone I wanted. I had been into Verizon before and was told what I wanted did not exist. She made no effort to check with anyone, nor to research it.Several months later, I came again, and this time Joe was the rep who helped me. He went the extra mile to find the phone I wanted, even though it was an old phone. He will be my only Verizon rep going forward!
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September 2023 by daniel garza
Made an appt to get a phone upgrade promotion, when I went in for my appointment they told me the promotion had expired and the only other way would be to change my plan. 2 of the 4 associates were on their first week on the job, took 20 minutes for him to even understand the situation. Wasted my entire afternoon, save yourself the trip and do whatever you need to do online.
