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June 2023 by Deanna Bos
Danny is knowledgeable, professional, and very helpful in solving cell phone issues.
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June 2023 by Google user
Danny is amazing!!! He is very thorough and nice! He was extremely patient and even went over my bill with me and took the time to explain it with me making sure I understand. I swear by this store. Definitely go to Danny 10/10 best service from him. Stores also very clean and they’re always there to assist and help and answer any questions with a smile. Highly recommend seeing Danny.
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June 2023 by Angie F
Danny is amazing!!! He is very thorough and nice! He was extremely patient and even went over my bill with me and took the time to explain it with me making sure I understand. I swear by this store. Definitely go to Danny 10/10 best service from him. Stores also very clean and they’re always there to assist and help and answer any questions with a smile. Highly recommend seeing Danny.
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June 2023 by Minesh Mehta
Good company, courteous staff. Has wheelchair accessible parking and entrance.
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June 2023 by Andrea Larson
Verizon has good service overall, but it is hard to swallow all of the extra fees and expense over other companies. Plus, without exception every time we have gotten new phones or services, there is an initial mistake on our bill.We got two new phones, and when we got the review through our Verizon app, one of them was not given the promotional price that the salesman even wrote down on a piece of paper for us. I am sure I can get it fixed, but I am tired of the hassle.
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June 2023 by Dianna Fultz
I recently visited the Verizon store and had the pleasure of working with Danny. From start to finish, Danny provided exceptional service and went above and beyond to help me with everything I needed.First, he patiently listened to my concerns and asked thoughtful questions to understand my needs. He then guided me through various options and provided clear explanations of the products and services, without being pushy or trying to upsell me. He even offered some valuable tips and insights that I hadn't considered before.Once I decided on a plan and device, Danny made the process seamless and hassle-free. He expertly set up my new phone, transferred my data, and ensured that everything was working smoothly. He patiently answered all my questions and made sure I felt comfortable using my new device before I left.Throughout the interaction, Danny displayed exceptional communication skills, technical knowledge, and a friendly and professional demeanor. He made me feel valued as a customer and exceeded my expectations in every way.I highly recommend Danny and the Verizon team to anyone in need of a reliable and customer-focused telecom provider. Thank you, Danny, for your outstanding service and making my experience a truly amazing one!
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June 2023 by Christine Gaetano
13711 S Tamiami Trail Ste 6 in Fort Myers , in my opinion, has the two most professional and welcoming Verizon workers I have ever met ! From the moment I entered , I knew all my questions would be answered . Thomas welcomed us and Danny took care of our new purchases. Even when a very disgruntled adult came into the store screaming, Thomas remained calm and did his best to take care of his complaints. Danny continued working with three of us ( we were together) ! Kudos to these young, knowledgeable professionals! We will continue using this store for all our phone needs!
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April 2023 by Lauri Johnson
Very polite and knowledgeable. Extremely patient and had a great personality.
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February 2023 by Jorge Serra
Danny was knowledgeable, friendly, helpful. He was the perfect person to buy our phones from.
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January 2023 by Susel Ramos
Just got the iPhone 14 and iWatch thanks to Yessiy ! I’m so impressed with her fine customer service and patience with walking me through the whole process. She has a loyal customer with me and thanks to her I’ll be staying with Verizon ! ???? she’s a winner !
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December 2022 by Jazmyn Boldt
Daniel is an amazing worker at this location and will do anything to make sure you’re satisfied and walking away happy!
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December 2022 by Nancy B
Thomas and Danny have been the most considerate and responsive team for my cell phone needs. Never too busy to find an answer. Smiling and friendly. They have been my go to guys for years and never fail to satisfy me. Thank you for being there when I need you.
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December 2022 by Nicholas Drake
Great Verizon store down the street. Danny is the man, trade in process and setting up the new phone was quick. Awesome customer service ? he’ll take care of you.
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November 2022 by Rebecca Albero
I am in town to help my 82 mother in law deal with storm damage on Sanibel. On top of all her recent changes she had to get a new 5g phone. I have been dealing with Verizon over 30 years and never met a rep as kind, knowledgeable and patient as Danny. Several customers came in after us and wanted to wait for him and passed over another available rep. I can understand why! We were with him for over 2 hours and he even took the time to show her the differences of the new phone and even let her practice. Verizon needs more Dannys!
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November 2022 by Lynn Laubenthal
Danny was great to work with and would definitely work with him again! He is VERY knowledgeable and will highly recommend him! Thank you Danny
