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September 2024 by D. Colby Winget
Needed a new iPhone and they were super efficient and helpful. Joe made the process painless and low pressure.
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August 2024 by Kimberly Hambor
Never had a worse experience as I did today at that store. Incompetent and then rude. They caused me to loose 15,000 photographs then blamed it on me. If I could give 0 stars I would
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August 2024 by TL1446
Went into this place after being misinformed by a Verizon rep on the phone. The gentleman behind the counter asked to look at my phone to check something on it and while he was on it my wife who was waiting in the car sent me a text she just received stating welcome to Verizon home coverage. I asked him what it was and just shrugged. I am a senior citizen and then went to the actual Verizon company location on 41 who stated that the coverage was added on by them and they received many complaints about this location. I contacted the attorney general’s office and recommend anyone with a similar experience to contact them as this might be an ongoing issue. Please be aware of what representatives are adding on your account all for profits.
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August 2024 by Natalie Valdes
I had an outstanding experience at this Verizon store, thanks to Adam. He assisted me with transferring my personal account into a business account, and the entire process was seamless. Adam was incredibly patient and kind throughout the whole procedure. He took the time to explain everything clearly and answered all my questions with great detail. His professionalism and customer service skills are top-notch. I highly recommend visiting this store and working with Adam for any of your needs. Thank you, Adam, for making this such a positive experience!
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July 2024 by Lora Ashman
I went in today to look into Verizon home internet. I also needed to update my iPhone 8. Adam and Dennis took care of all of my needs, both are very knowledgeable about their products. I got WiFi, a new phone, and an iWatch. Such a pleasure to work with both gentlemen. I cane home, plugged in my WiFi near a window, just like Adam advised, connected my devices, so simple. Thanks guys!!
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July 2024 by Iris Ramirez
Adam is da BOMB!!!
Unbelievable wealth of knowledge
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July 2024 by David Garcia
I went in to trade in my iphone 12 for a new 15. I wasnt sure what options I had and had questions. Adam was by far the most customer service oriented associate I have dealt with in a long time. He’s very knowledgable and answers any question in a positive manner. The transaction when great and I saved money while upgrading my plan and phone. Adam treats every customer as if they are the only ones in the store yet manages to work with multiple at a time while not making us wait endlessly. I will go out of my way every time to his store just because I know I will get the answers and service I need.
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June 2024 by G Gee
Our experience was wonderful thanks to Adam who gave us very professional service above and beyond the expected norm snd explained our new phones and services provided very clearly
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June 2024 by K-Loxx
Wayyyyyy better than Corporate offices. This store is magnificent and guy named “Adam” was very helping and extremely insightful to my situation. I appreciate that help sir
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May 2024 by Daniel Donahoe
The transferred to get a new phone was made so easy. I can’t thank Joe enough for all the help.
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May 2024 by Patti
Very knowledgeable and helpful.
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May 2024 by Rosalia Lira
The young woman was very kind and helped me quickly
She is super nice
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April 2024 by Ann Pietrobon
Dennis was an excellent customer service rep today! He was knowledgeable, patient and possesses great communication skills
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April 2024 by Emily Campbell
Hans was awesome!! Very nice and helpful!
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April 2024 by Paul Hernandez
Terrible, was blindsided by a false upgrade.Shouldn’t lie to the customer
