“I can’t say enough great things about Lisa and Maggie at Extra Space Storage! From the moment I walked in, they made the entire storage experience easy, smooth, and stress-free. Their professionalism, knowledge, and warm personalities truly set them apart.
Lisa went above and beyond to help me find the perfect unit for my needs. She explained everything clearly, answered all my questions with patience, and made sure I felt completely comfortable with the process. Maggie was equally amazing—friendly, efficient, and always ready to help with a smile.
What really impressed me was their genuine care for customers. They treat you like a person, not just a transaction. The facility is clean, secure, and well-maintained, and it's clear that Lisa and Maggie take pride in what they do.
If you're looking for storage and want to be treated with kindness and professionalism, this is the team you want. Thank you, Lisa and Maggie, for your exceptional service—you’re a true asset to Extra Space Storage!”
“My storage unit was recently bought out by Smart Storage. I want to give Jean a shout out for helping me out and navigating the change, updating my information and truly going above and beyond. Thank you Jean for your help!”
“My experience with Extra Space and particularly with Luvonney Rodriguez has been very positive.
I had trouble getting the title to my new trailer changed so I could give her current registration. While NO fault of Luvonney, (she was following the rules) it was a problem for me. While she did not bend the rules for me, she was very calm, kind and understanding of my situation. She handled everything with a high degree of professionalism, and that is hard to find these days.
I highly recommend Extra Space and in particular the location on Cypress Lakes in Fort Myers!”
“Dauiy and Johndy did an excellent job! Their estimate on the total time the move would take was spot on! This is our second time use All My Sons Moving & Storage and I would definitely recommend their service for your next move!”
“Diana was great even though I left due to price increases . She has excellent customer service service skills.would definitely recommend you go talk to her about storage needs.”
9:30AM - 5:30PM
16461 Domestic Ave, Fort Myers
Self Storage
“I Had to store my trailor we live in for two days.Then next storm too. It was safe and Maggie Gonazales was great getting everything in order for us, from making reservations to putting gate app on phone for us. I guess getting it for the month is good more storm flooding is comming. 1st month was free. Thankyou, you all are awsome!!!!”
“Chris the Facility manager is an absolute asset to extra space storage! His attention to
detail and his customer service capabilities of addressing issues in a speedy fashion is second to none!”
“I couldn't be happier with my experience at Extra Space Storage. The facility is incredibly clean and well-maintained, and I felt confident leaving my belongings there. The staff was also fantastic—they were friendly, professional, and helped me find the perfect unit for my needs without any hassle. The whole process, from the initial reservation to moving in, was quick and easy. I highly recommend them to anyone in need of reliable and secure storage.”
“Boogie is all about customer service. Very nice guy and was super helpful. Thanks Boogie!
Follow-up: 6 month later TOTALLY sold on this places security, access and BOOGIE then manager!”
“The guys here are absolutely amazing! Both Steve and Ralph always on top of everything, they're extremely knowledgeable friendly late and helpful. They made sure that I got exactly what I needed at a great price. Ten out of ten would recommend”
“Chesly the supervisor is very respectful and kind. I wasn’t sure which unit to get, on top of trying to stay within the right price range…, Chesly made sure to take the time to show me which unit fit my pricing and the amount of space that is within it.she showed me the difference of the unit and made sure I was able to get a unit and feel comfortable with the decision that was made. She takes pride in her work and that is what us customers need to feel safe and comfortable leaving our personal belonging at extra space. Thank you again Chesly!!”
9AM - 5:30PM
7600 Alico Rd, Fort Myers
Self Storage
“I was pleasantly surprised, Rose made the whole process very easy and it took no time at all. The best part was Rose's great attitude and sweet personality, it made my day so much better!”
“Travis was easy person to work with Good service. He show to me the facility, good customer service, friendly personality,
The price was right and we have some special deal .
Thank you
Natalia San Filippo”
“Just went to move into my storage area. I was lucky to have Steve in the office when I got there. He is the shit (meant in the best way of course)! Such a personable guy and fun to talk to. He showed a newbie storage person like me to my space and explained how the app and locks worked. Keep Steve around, he’s awesome!”
“I originally got a quote over the phone because I was moving and needed something quickly. When I arrived in person, the unit I had been assigned wasn’t ideal — but the manager Chrisalena was immediately transparent with me about this. She explained that the unit was located near the AC system, which had recently leaked, and warned me that it could potentially happen again. She offered me the option to move to a different unit on the spot.
Although it was a little frustrating since I had movers being paid by the hour waiting, I really appreciated the honesty and quick help. The only available unit was a bit more expensive, but it’s ended up working out well for me.
The real reason I’m writing this review is because of the manager herself. Every time I’ve come in, she’s been kind, helpful, and professional. Even when there was a random price increase recently, she stepped in and was able to adjust it so I could keep my current rate — something I really appreciated.
While she works for the company, it’s how she carries herself as a person that sets this location apart. She didn’t have to go out of her way to be as transparent or accommodating as she has been — she chooses to. And that’s honestly one of the main reasons I’ve stayed. I feel like she genuinely has the customer’s best interest in mind, and that makes a huge difference.”
“Customer service is great bout lady's are very professional on Esther is very professional she fit to be the manager if is not the manager already she explained ever details to me”
“I had such a great experience working with Robert at Extra Space Storage! He was professional, friendly, and went above and beyond to make sure I got exactly what I needed. He explained everything clearly, made the whole process quick and easy, and was super patient with all my questions. It’s rare to find customer service this good nowadays. Thank you, Robert, for making storage stress-free!”
“This place is great! Laurie has been so much help and has made our business run so much smoother. We highly recommend you use this place for all your storage needs!”
“CubeSmart genuinely saved the day, we urgently needed to rent storage space. In under 20 minutes we had a rental agreement signed online and access to our unit, including a map emailed to us to help assist us in finding our unit. A few hours later, the manager called to make sure we were able to get into the unit okay, and wanted to welcome us. The property was easy to access, clean, and the staff is friendly and helpful. We really appreciate how easy this process was!”
“Trice was very helpful and much better than those useless.kiosks. Gave me this store's number for future service if needed. Wonderful very professional gal!8]”
“Jason was absolutely amazing! He helped my mother and me set up a storage unit for our move to Fort Myers, and the entire process was seamless thanks to him. He went above and beyond to make sure we had everything we needed, explained everything clearly, and was incredibly patient and kind throughout. You can tell he truly cares about his customers.”
Open 24 hours
17701 Summerlin Rd, Fort Myers
Self Storage
“My move-in experience with Metro Storage was excellent! The staff were courteous and very helpful throughout the process — a special shout-out to Shawana for her professionalism and kindness. The application process was quick and easy, and I was able to move in the same day without any issues. Highly recommend Metro Storage for a smooth and stress-free experience!”
“The team at this Cube Smart Cassandra all of them they have been amazing. Have gone way above and beyond to try to help me when I was having issues so that I didn’t lose any of my stuff. They are just all around great people. The storage units are clean the properties clean. I would highly recommend CubeSmart on Palm Beach Blvd. to anyone in need of a storage unit. They are absolutely great.”
“Cherise is an amazing asset to your establishment. She pays attention to the details. She listens. Not a corporate robot. There needs to be more people like her in this world. It makes it a better place for the rest of us. 5 ? for Cherise !! Thank you”
“They made it super easy and convenient for me to rent a storage space. The entire facility is spotless and the group is very well organized and managed. I would highly recommend the storage facility :-)”
“It's such a pleasure doing business with Life storage. Lee makes doing business here easy and effortless. Wish more companies were like this one!. I highly recommend it.”
“After sharing my dissatisfaction here in a review of the pricing and policy for the storage units I received a direct phone call from the District Manager Elena Duyger. She was sincerely concerned with my complaint and willing to make adjustments to my rates. I am giving another review with 5 stars for her and how she addressed the situation, her actions have maintained me as a customer.”
“Good location and decent security. This location (Kelly Road, Fort Myers) is not staffed. You deal with a kiosk and it works fine. Price is great. I'm sure it will creep up and when it does I'll consider moving as I did with the place before this one. No major complaints.”
“Nan was great!! Gave us all of our options, was very transparent and let us tour the storages. She’s is a great help, definitely recommend stopping in to talk to her.”
“The Staff is very helpful and the facility is always clean.
The customer service is the real star. I had an issue to resolve and Mathew took care of it”