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February 2024 by Don Omar
They will try to deny you taking your personal belongings from your vehicle before paying them, once you inform them that's illegal they will open for you with a bad attitude
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December 2023 by Dan Ruehl
Reds fixed an oil leak in my 21 year old diesel truck. We had a couple issues and they stood behind their work! They were a pleasure to deal with and have earned my business. Thanks!
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December 2023 by John Scott
This company is very unethical. They took an arrowboard with our company logos on it, from the county right-of-way, near a construction site we had been working on and then tried to sell it. When we confronted them, they refused to relinquish our equipment until we paid them their asking price. It is hard enough to survive as a small business in todays environment without having unprofessional companies like this out there stealing your equipment.
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December 2023 by Ezra Hill
I called and talked to management (Mike) he is very kind and pleasant to talk to he handled all my issues and concerns.. I’ve never been towed by reds ok and I have never done business with them but I give them a 5 star review because of there customer service over the phone ps.just don’t park where you don’t belong and you will be on their good side
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November 2023 by Tom LameMan
Garbage service is an understatement. You will get the ok he will be there 30-45 min. You call asking where the tow is she says he’s on another tow. She will check. Not call you back and the ignore the rest of your calls. Family owned and operated scam. If your business uses them you are getting defrauded. Over 4 times this has happened.
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November 2023 by E Mercado
STRONGLY suggest you read up on Florida towing laws for vehicles towed without consent BEFORE contacting them to pick up a towed vehicle. And definitely record any phone call with them. They will try to mislead you about the law for their convenience/profit. We were ignorant about towing laws and they made us wait TWO days to pick up a towed vehicle when by LAW they MUST release your vehicle at ANY TIME (24/7, even after business hours). We were also made to pay DOUBLE the fee for this, when we requested to pick up the vehicle the same day it was towed and were told “We are open tomorrow, by appointment only” LIES!!Proceed with caution and know your rights.
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November 2023 by Tamara Mailhot
Towed vehicle and told us it was $125.00. We tried to pick it up in the morning because we needed it for work. Guy said he had to go to hospital so come back later. We came back to pick it up and they charged $166.00! Dishonest company!!!
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August 2023 by Keith Kuchenbecker
Reds was referred to me to work on our class A motor home that we just purchased.First they did service work on it which turned out great.Then we developed a motor knock. Jr let me bring one of his mechanics too our house to listen and look.I thought it was a Rod knock. Jr said prob not. We had it towed there with me assuming new engine. They said to letvtjem diagnose the prob. They could of just sold me a 18000.00 engine job and been done with it. They did not, they checked over found a prob. Gave me est and fixed it. Very trust worthy and honest. I am a customer for good. I was a mechanic and build super late model race cars. They were very theral with what they were going too do.
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April 2023 by Shim Casp
These guys are crooks. They tow your car from a legal parking spot and make you pay to get it back. Pure evil!!
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April 2023 by Andrew L.
absolutely horrible, tow truck driver was a complete scumbag! pull my truck around from my parking spot to the front of my condo with my flashers on went inside to pick up my toddler and a few of her toys to take her out for the day came out to the tow truck driver loading my truck up saying I was parked there all night! told him while holding my toddler that I literally just pulled it up he told me the only way he would put my truck off the left is if I gave him $60 cash. I had to walk to the local gas station to take out cash to give this guy just so I could get to work that day and take my daughter to her school. complete scum bag!
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March 2023 by Diana Krueger
They go way beyond being a towing company. The most honest and helpful towing service I have ever dealt with. There should be more businesses like them
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January 2023 by Vincent Locascio
This place is not for the faint at heart. It’s quite muddy when it rains and is a bit confusing as to which building you go to once you cross the gate. I forewarn you it could be difficult to find depending on which GPS you use. As far as the work they do I can’t advise. I’ve only had to go there because they like to tow cars from The Robert apartments among others.
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July 2022 by Heath Melvin
Verbal estimate will be vague from Becky who is not very friendly or a nice person if you are dropping almost 7K in their shop!! Ask for a estimate and you get “it’s what he told you it was” I think for 7K you need a response eh??!?? If you are looking for customer service then receiving vague responses that it might be this much but then again it might be this much. That’s the estimate they provide. Ohh and we will call you with the estimate and then Becky says it’s what he told you it could be. That’s your estimate folks!! Then being talked to like a POS by Becky is what you will receive. One day after picking up my truck everyone in the service dept goes on vacation after my airbags were not connected on the back of my truck and I start driving and here thuds… when I stop I see the back airbags are deflated… they DID NOT connect the cables!!! Yes folks you guessed it all for 7K, vague estimates and vague responses and ohhh I get to pay more money to have it fixed correctly. Will definitely be going to court on this one. If you are independent better look else where or you will be bent over!!
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July 2022 by L J
We bring our RV here to be serviced. We have great service and turn around times.
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May 2022 by Dan B.
If I could give zero stars I would. These people are all vultures, scumbags, and ex-cons. They only take cash... hey IRS! I sincerely hope everyone that works there gets a** cancer.
