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December 2023 by K L
Really bad experience with the pharmacist, Gideon, who berated me in front of other customers over a prescription transfer from another pharmacy. I finally had to walk away without getting the prescription filled. My business is going elsewhere.
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November 2023 by Matthew Kurtz
Seems as if the pharmacy is not aligned with the whole store and their core customer service philosophy. There is a woman in particular who really needs serious customer service training. My hope is they fine tune the pharmacy so that shopping there is always a pleasure, not just sometimes.Thank you Gideon for your professionalism and courtesy.
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January 2023 by Charles Vitale
Excellent customer service
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April 2022 by Hannah B.
This was an unfortunate event, by far the most disappointing, unenthusiastic, dreadful happy birthday you could ask for. Please do better, we're begging.
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January 2022 by Jen M.
We are locals and frequent your Deli weekly. Today I ordered subs and a salad, prepaying 4 hours in advance. I arrive to pick up my food and my salad is missing. I am told the deli is out of my salad ingredients. Fine, they offered to make a new one. I asked why I wasn't notified hours ago. An associate then becomes belligerent claiming that she called me hours ago to tell me about the issue. She then loudly claimed I had a full voice mail. I inform her that I've had my phone on me all day and never received a call. She became increasingly rude and disrespectful towards me calling me a liar! The store manager refunded me but this experience will be my last with Publix.
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August 2021 by Robert Matthews
I am diabetic and went here to buy syringes without a prescription as I had run out before I could renew my prescription through my mail order insurance express scripts. I have purchased them before at other publix stores by showing them my test kit and a vial of my insulin. This pharmacist didn't seem to care. I even tried to show the express scripts app showing I had gotten insulin and syringes through express scripts recently but he wouldn't even look. He walked away before I could even finish talking to him. I felt he turned me down thinking I was someone trying to buy them to use drugs. I went to another Publix near where I used to live and the pharmacist there actually treated me like a human and asked questions to determine if I needed them and sold me the syringes. It's really a shame to go somewhere to get something to treat a disease and be treated this way.
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July 2021 by Bonnie V.
The store at 15880 Summerlin Road is awesome. The store is bright and clean, and everyone there is helpful. Many of the employees have been there a long time. One older gentleman, I believe his name is Ernest, is very gracious and kind. Angie goes out of her way to help you find things. They have hired some new employees who must have been hand picked because they are exceptional- Kristen, Finn, Gabe, Autumn, Selena, Michaela, Josh, Michael. I shop there 2-3 times a week, other grocery stores are closer but it's the people there that keep me coming back.
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March 2021 by Charlie P.
Michael from deli put about half of the bottle of chipotle sauce on my sub. Couldn't even eat it without it dripping everywhere.
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February 2021 by butch Matthews
I am diabetic and went here to buy syringes without a prescription as I had run out before I could renew my prescription through my mail order insurance express scripts. I have purchased them before at other publix stores by showing them my test kit and a vial of my insulin. This pharmacist didn't seem to care. I even tried to show the express scripts app showing I had gotten insulin and syringes through express scripts recently but he wouldn't even look. He walked away before I could even finish talking to him. I felt he turned me down thinking I was someone trying to buy them to use drugs. I went to another Publix near where I used to live and the pharmacist there actually treated me like a human and asked questions to determine if I needed them and sold me the syringes. It's really a shame to go somewhere to get something to treat a disease and be treated this way.
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February 2021 by Jimmy M.
Joshua at customer service, super polite and helpful. It's customer service like this that keeps me coming back.
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December 2020 by Wayne W.
Courtney in the deli did a great job with our Ultimate sub on multigrain with Boars Head meat.
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April 2020 by Sandra Meyers
Appreciate the employees at this Publix location as they are working hard to make supplies & good food available during this difficult situation.
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April 2020 by LJ C.
The publics why don't you make all your customers wear a mask no mask no service it makes total sense why do everything else and not do that?
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March 2020 by Linda West
Stocked shelves. Friendly clerks. Cleaning carts
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December 2019 by Tom Medlin
Candice in the deli department is one of the nicest, kindest, most pleasant and efficient employees you could ever have serve you. Five out of five stars !!!
