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February 2024 by Reds John
Good service overall.
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January 2024 by Carmen Allen
Bob provided great customer service, was very helpful, informative, and put me at ease with fixing my tire. You're lucky to have him!!Thanks again, Bob!!
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January 2024 by Sherry Middleton
Good service
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January 2024 by Carl Miller
Great service good prices.
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January 2024 by Dixie Bass
Excellent service, friendly, professional, willing to be as accommodating as possible.
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January 2024 by Americas Hennessey
Great service quick friendly thorough! Great job crew
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January 2024 by monica o'brien
Very helpful
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December 2023 by L G (Firefly)
Don't use the website to schedule an appointment, they are not synced with the auto service actual availability. It's best to call the pep boys location directly or go in person to schedule.
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December 2023 by Brooklyn Guzman
Although coustom services was very helpful, they still couldn't find my appointment and took them more then 4hr to replace my tires.
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November 2023 by Terri Conti
I was very satisfied with the service. The desk I think it was Bob was wonderful kind, professional and reassured me that I would be done on time. I had a time constraint (caring for my spouse with dementia and my help was due to leave. This was not a scheduled appointment but kind of an emergency with my battery. All went well and I would highly recommend Pep Boys. This is not my first visit they are wonderful!
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November 2023 by s k
Review for Pep Boys Vehicle Service: A Masterclass in Expertise, Transparency, and Customer-Centric ApproachI recently took my car in for service at Pep Boys, and I couldn't be more pleased with the experience. The level of professionalism, knowledge, and attention to detail displayed by their team was truly exceptional.From the moment I stepped in, I was greeted and engaged with rather than puzzled and looking around. The experts took the time to walk me through the diagnostics, breaking down complex mechanical jargon into digestible explanations. This transparency was incredibly reassuring. They provided solid recommendations for my vehicle's needs without an ounce of pushy upselling—a rare find in today's market.What impressed me the most was their patience in answering my array of questions and concerns. They even presented various service options, allowing me to combine certain services for a more cost-effective solution. This customer-centric approach not only saved me money but also provided a more comprehensive treatment for my car.In Self-Service oriented digital-first world, finding a service provider with a commitment to quality and innovation is invaluable. I wholeheartedly recommend Pep Boys for anyone looking for top-notch vehicle service. Their blend of expert workmanship, clear communication, and future-forward recommendations sets a new industry standard.A big thank you to the entire team at Pep Boys for making what could have been a stressful ordeal into a seamless and educational experience. I look forward to entrusting my car with you in the future.
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November 2023 by Sue Morningstar
Last Saturday, I was on the way to pick my niece up at the airport with her car and had a seriously low/flat tire. I happened to see this Pep Boys store and pulled in, explained my situation to the staff and without hesitation they assisted me with air for the tire and saved my day. Thankfully, I was able to get the car back to the residence and grab another vehicle. Thank you so much for your professionalism and thoughtfulness!!
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November 2023 by Guy Whitesman
James and John were very professional and work was performed promptly. They also fixed a couple of sensors that had been driving me crazy for a year. Then James helped me sign up for a credit card program which should save me $200. Great experience.
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September 2023 by Christopher Stavrou
Went in for 2 rear tire replacement and a front passenger flat tire repair. Said it would take 2 hours (expected) and wouldn't you know it took 2 hours. Gentleman working showed me the large nail I had in the flat tire and said it had to be replaced. Actually brought me into the shop area momentarily to show me. They were honest and didn't take longer than they said they would
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September 2023 by Anthony P
Pep Boys knows how to please their customers. Fast service, done right the first time. Through the text service, you are informed and don't feel forgotten...Thank you to the entire Pep Boys team...
