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January 2024 by Sean Clarke
Not only did they have everything I needed, but the woman helping me knew what she was talking about and every part number! Outstanding customer service!!
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January 2024 by Kenny Hyde
Wonderful place to deal with!!! Nice courteous people. Great with returns. Great outfit!!! Great people!!! My go to place for Marine parts!!!
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December 2023 by Charles Williamson
Called Offshore Performance Specs 4 weeks ago and told them I was having issues with the fuel system on my new Mercury. I guy named Steve took all my information and said that he would get back to me to schedule a warranty/service appointment. Not sure why they would need to call me back as that is the reason I was calling to schedule an appointment in the first place. What a joke in customer service!
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September 2023 by Juan Batista
Steven is a great sales guy… thanks
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September 2023 by Richard Lewis
They know merc's
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September 2023 by Julio Diaz
Perfect
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August 2023 by Dave Martin
Great place for mercury parts and service
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August 2023 by Bryan Kennard
THE BEST customer service I have received from any company in a LONG time! Will be my go to for any parts in the future.
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August 2023 by Heather McConville
I can not say enough good things about Offshore Performance Marine! Barbara and Russ are amazing. They have kept our truck and trailer safe at their secure facility for years now whenever we cross to the Bahamas. This year 2 days into our trip we had some trouble with a lower unit and I reached out to them and several other shops in the US and the Bahamas in desperation not knowing if anyone could help. Not only were they able to find the exact one I needed, they arranged to have it overnighted to them and contacted someone else that was crossing and set it up for us to meet them close to where we were staying. I called them on Monday morning and I had my new lower unit on Wednesday early afternoon. They saved our trip! When I say they go above and beyond I mean it. My family and I will never forget what they did for us. Thank you again. We are customers for life.
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June 2023 by Laz Martinez
Great place to buy your parts and have your boat fix
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February 2023 by Michael K
Bought an outboard motor. They freighted to me the next day.
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February 2023 by Sergio Abi-Naked
Firstly I’d like to start off by saying WOW. The fuel pump on our boat gave out this Tuesday and the mechanic said that specific part is back ordered for 1 month. We had guests coming in Friday for a trip on the boat. I scrambled the entire web and come to realize that the 1 month statement was very true… THEN I magically found the company via a eBay listing of the part that was needed but we needed 2 and the ebay listing had 1. I picked up the phone and called them. It was 4:40pm EST when I had called and they close at 5pm EST. Steven picked up and I explained the urgency of the situation and explained I needed 2 but ebay said they had 1. He checked the warehouse and there were 2 units left. At this time it was 4:45pm. He said I can get them to you by Friday. But I told him we really need them tomorrow. He quickly sent me a credit card authorization and gave me his word that they’ll go out that day and had the UPS man wait there while he packed the order. I haven’t paid yet but Steven’s priority was to make sure I got the parts in time. The money cleared after Steven passed the package to ups and it had arrived to me in the morning. I drove it over to the mechanic and he was in absolute shock how I found the parts. He popped it in and the boat ran like new. Thanks so much to Steven and the team. These guys are the real deal and I’ll be sending them more business and also doing more business with them. Very rare to find a company as big as theirs that still cares about the customers as much as they do. Thank you!!
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February 2023 by Kurt Tru
When you have a boat it's inevitable you're going to need some sort of work done on it or repairs. I have taken my boat to a couple of different places and never been satisfied with the work that was done until I found Offshore Performance. I have to believe they are the top Mercury repair facility around... honest knowledgeable friendly and certainly worth the drive. These folks went above and beyond to make sure that my boat was not only repaired... however repaired in time for the holiday weekend. If you have Mercury's on your boat there is no other place to take it, their service is 5 Star !! Thank you Joe, Donny and everybody else I dealt with you guys are the greatest...Kurt Retired.....
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February 2023 by Lee Durham
Marty took care of me. Made sure my parts got out ASAP, and overnighted them. Only place I could find in two days of searching that had what I needed.
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February 2022 by Chris Williams
I was very pleased with the purchase I made from offshore performance. Marty was very helpful. He sent what I need to do the upgrade myself. My purchase was a 2017 mercury optimax 250 pro xs.Thanks Marty.
