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January 2024 by Lismar Multiservices
Excellent attention Yacelin, the best of all....all ssbes..... the truth is, do not hesitate to come and ask for her advice... the best of all :)
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January 2024 by Liliana Duque
I give them one star because you really can't do less, but the service is more than terrible. They have a young Cuban woman working who missed hitting me. I went to solve a problem with a phone number that paid for insurance and she never explained what I should do but instead changed my phone number. line to another phone number that I own and he ended up charging me in cash, something that I never indicated to him. Later, to solve his bad work, he threatened to deactivate my line. The truth is, terrible service. A bad worker leaves an entire company in a bad light.
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January 2024 by Robert Mitchell
I went in with a problem with my phone and the gentleman was able to fix it for me. Fantastic!
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January 2024 by gary gunder (jeff davis)
Great guy working the counter.
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December 2023 by Eustaquio Docarmo
My special appreciation to Noel! Absolutely the best professional and kind person I ever had the opportunity to deal with at Tmobile!
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October 2023 by John Randolph
If you are like me, and when I havea problem
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September 2023 by Nichole Henderson
DO NOT USE THIS STORE FOR ANYTHINGMETRO PCS alliws stores to make up their phone prices and they were going to charge me $200 for a phone I bought 2 years ago at the same price. Predatory store and WILL RIP YOU OFF!
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July 2023 by cory conrad
Eager to take advantage of the elderly. Need to explain to people that they don't have "free phones" they get bill credit and if they switch early they owe that money. This wasn't explained to my father in law and got stuck with a bill from t mobile for 300 because he switched over from t mobile to metro and no one cared enough to let him know.
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July 2023 by Mariela Jacqueline B
Jessy's customer service was outstanding. The office was hot because Ac not working and he offered water which was great cause we had 7 year old with us.
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June 2023 by Elizabeth Lynch
Santiago the Assistant Manager is such a treasure and a great asset to the MetroPCS team! He greeted us at the the door with a kind smile and quickly replaced my phone with accuracy and efficiency. He is knowledgeable, friendly, and helpful.BySantiago answered all of my many questions patiently all while multi tasking answering his employees questions and never making me feel like I wasn't a priority. I actually enjoyed my visit and it did not feel like a chore. He even helped my son fix issues he was having with his phone. I am extremely pleased with the service. Thank you Santiago! I feel lucky that you were the one to help me today! Thank you MetroPCS for hiring a top notch employee!
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June 2023 by Teresa Woodard
Raul is an amazing worker and knows how to problem solve an issue even though he couldn't fix the issue he assured us he could help! I will always come to this metroPCS! They are the best!
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June 2023 by Danielle Preston
This stores the best store in town wouldn't pick any other store, they have best service and a wonder saff..I will rate this store a 1000.
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May 2023 by Chelsea C
JR was more than helpful and made my experience at metro memorable .. he deserves all good things coming to him!! Good job metro!! Amazing employee
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May 2023 by Connie Beavers
Paul is very knowledgeable and compassionate about my frustration. Gave me a great deal and showed me how to do my phone.
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March 2023 by Francesca Compton
I came into this location with a serious problem with my account it was a brand account and , would absolutely not work so I was there for quite some time and the manager Francisco was the person who assisted me. I will say that he went above and beyond without stopping until he fix the problem. after going home the phone did the exact same thing again so I went back to the store and he again with a smile and no problem relentlessly work on that phone until it would work again and he continue to do so until the phone worked I cannot even begin to tell you how much it helps to have somebody who is nice and helpful as a manager and who goes above and beyond keep striving to help your customers as well as you do Francisco and you will go far far and above where you are now thank you so much.
