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March 2023 by Claudia
This is absolutely the worst customer service I have ever experienced in my life. I called and they picked up without saying a word put me on hold. I called back and they picked up and hung up. This went on for 10 minutes. But that's not the worst of it. They've been having problems with their towers for years. I can't get Internet half the time. Their 5G is worthless if your towers don't work! Avoid at all cost.
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February 2023 by Christine H D.
Wow! RUDE rep Larry with some serious issues. This little boy needs some anger management courses before he hurts someone. I've NEVER in my life been treated so badly by an obvious male chauvinist with severe anger problems. The whole store heard him. I've heard they are closing - probably because of Larry. Don't waste your time here.
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October 2022 by Naddy D
Please go to Paul for all your phone needs. He is very knowledgeable, respectful and professional. He's my go-to for anything that have to do with my phone. Metro is lucky to have him
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September 2022 by PrimeCore Tactical
This particular store is very professional. Other than a small wait, maybe 10-15 minutes, everything went great. There was a nice girl (can't remember her name. Might of been Janette or something of similarity) that answered all my questions and was just super nice. Not all stores are the same and the contrast can be drastic at most times. I have had a varying amount of both horrible and great experiences.
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March 2022 by Lynn Ryan
I went with my Mom to metro pcs in front of the Edison Mall. Kellian was the agent that waited on us he was VERY RUDE AND DISRESPECTFUL to her and didn't help her at all. When I tried to call the store all I got was a messed up answering machine. This was the WORST EXPERIENCE there.....
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January 2022 by Nadege Desir
Please go to Paul for all your phone needs. He is very knowledgeable, respectful and professional. He's my go-to for anything that have to do with my phone. Metro is lucky to have him
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August 2021 by Todd Lyman
I hope this is the right location..the corporate store...Brenda was amazing... knowledgeable and friendly. I went to another independent store and was treated poorly.. (she told me there would be a charge for cancelling a line but couldn't tell me how much). Brenda convinced me that i needed a tablet and had a great deal on one my monthly bill went down and got more stuff .. great service Brenda thanks
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June 2021 by Matthew Baum
Great place and very knowledgeable staff!
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May 2021 by Mercedes Fundora
Loved the customer service. They helped me a lot.
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April 2021 by SilverLeaf Productions
Steven and eric took care of my new phone ... Great people they know therw stuff
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April 2021 by Daniel Dicenco
Fantastic assistance. Very courteous and informative. Satisfied.
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March 2021 by Randy Duecy
Austin did a great job saving all my numbers when my battery swelled real bad .....a life saver thank you so much
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March 2021 by penelope larsen
Erik took great care of me after 3 other stores could not
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March 2021 by Daniel Son
Don't call Larry crowl call youtube. Get better results
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March 2021 by Chris Lloyd
Very unhappy with Larry. He writes reviews for literally everything, including taco bell and mc Donalds? Seriously?