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February 2024 by Craig Y.
no hand sanitizer any where in a lab Technician had an attitude.How can you not have Sanitizer.Lab technician didn't wash hands before putting on gloves terrible professional in Estero by coconut mall walked out don't go there.We exchanged some unpleasant and unnecessary words
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January 2024 by Susan K.
The staff has no people skills and no training on customer service and should not be interacting with the public. Might have better career fulfillment in a cubicle with no human contact.
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January 2024 by Barry W.
Absolutely the worst business model ever! Don't even think about going unless you have an appointment. Waited 21/2 hours and finally just gave up! They tell you Monday and Fridays are there worst day but honestly every day sucks!
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January 2024 by Adriana Quiroga
They treated me very well. I went for a glucose test
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January 2024 by Philip B.
Rude rude rude! Is it too much to ask for basic respect? The woman behind the counter was very dismissive and seemed bothered that a paying customer was interrupting her personal phone call.
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January 2024 by Kate Drawec
Waited over an hour to be told they were out of network with my insurance even though I scanned my insurance card when I checked in. Was spoken to extremely rude the whole time , tried to ask how much it would be out of pocket because I had my one year old waiting for so long already and we had been send from the peds ophthalmologist to try to find out why my baby wasn’t walking. And it was too hard to check the price so I figured I didn’t want them pulling blood from my child anyways. HORRIBLE EXPERIENCE, HORRIBLY RUDE AT THE DESK
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January 2024 by Calum W
The lady at the desk was extremely rude and not helpful at all. I’ve had pieces of paper more useful than her. Maybe start taking reviews into account and vet your employees better. I will make sure to never come here again. Not that it matters if the people running this dumpster fire are anything like the incompetent trash at the desk.
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November 2023 by Samir Ahmed
I was looking at reviews last night and I came across one about a rude lady. Guess nothing was done to fix that. People had to wait hours past their appointment time, others flew in and out. I don't know whats wrong but def not enough traffic for them to be inefficient
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November 2023 by Ute Bubeck
The best service today Ashlyn( hope I didnt wrote the names wrong) very friendly upbeat service. Love ❤️ it. I visit view weeks the location on Metropolitan which the service was horrible that I had to leave. I highly recommend this location. Thank you Ashlyn you are awesome ?
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October 2023 by Stuart Lohr
4 days have past, still waiting for blood test result and posting to account of visit and test performed. No phone number provided to call Lapcorp for information. Email required from me to seek answers. Made a mistake going to them!
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June 2023 by tom merrill
Dont trust this place. First time i came the door was open at 3 but they said they would have to stay 30 minutes extra if they took me. Blood test was for only one item! They said i could leave paperwork. I returned just a couple days later. They could not find paperwork. Then they had my name wrong. Then they said i checked in wrong and needed my drivers license again. The only way to check in is on a computerized system that takes a drivers license but here they had all of it wrong and then proceeded to blame me! There were multiple other excuses and then they called the doctor office for a new order and used a different name talking to them than mine! I doubt there is anything these people do properly in this location since a new manager seems to have taken over.
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May 2023 by Marianne Brodmerkel
Customer service training needs to be reviewed again w employees at this location. Patients go here for reasons that may not be good. You never know what is going on in patients lives. Testing is being done for many reasons. The least the employees can do is be professional, a little personable, and KIND. They never say please or thank you and yell at you for not following directions that they mumble to you. I witnessed an older woman getting scolded because she stood at the window too long. All from the same employee, LC. If you are overwhelmed or don't like your job, maybe it's time to move on. JUST BE KIND!!!! It doesn't cost you a thing. Corporate really needs to address this situation.
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March 2023 by Zen Z.
Loathsome care ! Greta at lab corp ft myers just refused to give info or tell patient why results promised Monday are still not yet available. This place is poorly run by horrible bunch of incompetents. Stay AWAY.
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March 2023 by Rj J.
zero stars My veteran husband required some testing. 3/24/23 lab corp promised results would be faxed to our Dr by Monday 3/27/23. It is now 3/29/23 and lab corp has not sent any results. Lab corp does not take calls. I had to have my Dr call them and they say they "may have results tomorrow " 3/30 , nearly a week LATER. BEWARE Do not use this lab corp , if you love your family and their health depends on timely results of medical tests .
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February 2023 by Jonathan Hernandez
I maybe waited 15 minutes for someone to call my name and draw me in less than 2 minutes. Great experience all in all.
