Kohl's is a retail store that offers an array of products, from fashion and footwear to home decor and beauty items. The store is known for its sales, Kohl's Cash, and hassle-free returns, making shopping convenient and budget-friendly. Customers appreciate the wide selection of popular brands and the opportunity to find items that fit their personal style and needs. Beyond the shopping experience, Kohl's is committed to making a positive impact in its communities through the Kohl's Cares initiative, which involves donations of talent, time, and money. The company fosters an inclusive environment where associates and customers can be their authentic selves. Customers have had positive experiences at Kohl's, praising the helpful and friendly staff, such as Pam, Debbie, Rachel, and Lasa, who have gone above and beyond to assist them. They have appreciated the staff's attentiveness, from accessing rewards to ensuring temperature-sensitive items are properly handled. Overall, Kohl's provides a rewarding shopping experience with its wide selection, great deals, and exceptional customer service, making it a go-to destination for many customers.