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“Ceci was awesome!!! I came in and she understood what I needed to have done with my phone. She went above and beyond to ensure that I was satisfied with my experience!!! Ask for Ceci when you come to this location she is patient and will ensure your needs are met!!!”
“Chris at Palm Beach boot store went out of his way to stay over time to get our phones taken care of and get a squared away to where we saved money every month. He did an outstanding job and was very very polite If anybody needs a phone that has government assistance they need to come and see Chris at the boot store on Palm Beach Blvd.”
“The young lady that helped me at opening time on Memorial day was awesome! Very helpful store. I really appreciated how knowledgeable and efficient she was. Thank you!!”
“Going to cellphone stores is one of my least favorite things but this store is different. Coleman knows his products and got me in and out of his store in a few minutes with exactly what I needed. Another thing I noticed while there was how happy and satisfied the other customers were who were also working with him and his staff. It was just bizarre but in a good way lol.”
“Help me fix my friends phone go visit him when you have a chance he will fix phones and you can get I watch accessories and if you have boost mobile services, he will help you with that too. Sam is the man.”
“Very experienced and knowledgeable employees, patiently working to help you with what you need. Didn't bother to stay longer after closing to make sure all was as I asked.”
“I was very happy with the service I received from this location. This was the only Verizon store that had a rep who would call the toll-free number with me to get help with my phone instead of sending me home with the toll-free number. The rep was very knowledgeable and courteous and because he punched in some numbers while we were waiting, the wait time to reach the insurance company for my phone wasn't long at all. We all talked to the insurance rep about replacing my phone and within a few days my phone was shipped to my house. Other stores should take notes from the rep who helped me as to how to do customer service well. The drive is over a half hour away and I happened to be near this store because of appointments I wouldn't mind doing this drive from home just to go to this store again if I have issues. Thank you for your help.”
“I want to thank Mike who took a whole hour while in store talking to corporate customer service to resolve a convoluted issue. He understood the issue and treated it promptly. While it took an hour, I told him it would’ve probably taken me 2 whole days to resolve it and even then I wouldn’t have gotten to the bottom of it. Way to go, Mike!”
“Service at this particular location was shockingly good highly friendly highly efficient. I had a piece of equipment I was supposed to return to them last July this is now March we're coming up on a year late and they took the equipment back and credited me $120 without question. The store is pristine clean looks like the day they Grand opened it. Highly recommend this location!”
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“I had a really great experience at the Skywalk location today . Ricardo was very knowledgeable, helpful and patient in helping us upgrade and add new lines to our account. Although we went a little past the store closing hours we did not feel rush in making our decision.”