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9AM - 7PM
4115 Palm Beach Blvd, Fort Myers
Insurance
“Called in to have a vehicle put onto my policy, I must say I did not like talking to majority of the people there they seem like they were trying to rush, rush, rush, and then I decided to hang up and call back again, and I received a nice young woman by the name of Heidi? she took her time. She listened and she went over and beyond literally stayed after hours to make sure that what I was trying to do with my vehicle was accomplished. I am very impressed with your service and I suggest if you call Ask for Heidi she is amazing and very patient. Thank you so much for making this Process easy.”
8:30AM - 5:30PM
10061 University Plaza Dr, Fort Myers
Insurance
“I could not be happier with my recent experience with this Agency. Jason is a product expert and was able to simply walk me through all of my options for homeowners insurance and give his recommendations. Him and Brandi went above and beyond with countless interactions with my mortgage company to make sure everything was done timely and correct. If you are looking for a agency that truly values and cares for their customer, look no further.”
8:30AM - 5:30PM
2132 McGregor Blvd, Fort Myers
Insurance
“This review is for Juanita Collins. She is part of the Thompson agency who I have been insured by since 02/2017. She is one of the most competent, polite, courteous, professional, and helpful employees that they have.I had to make multiple phone calls to the office to ask for one form to fill out and for some reason no one could take care of this one thing until three phone calls later and I kept getting responses via email which I was told I would get a phone call to discuss my questions/concerns yet I never got that call. I spoke with Patty, Cindy, and got the unrequested email (instead of a promised phone call) from Brian and finally got the document as requested four days later.Earlier today I had to call again to confirm more information that I was not able to find online or in my documents or emails and Juanita picked up the phone and answered all my questions immediately, sent me exactly what I asked for and was the most helpful employee I’ve ever dealt with from this business since 2017. More staff should learn from her example. Thank you Juanita for your professionalism and taking the time to help me when needed!! Keep up the amazing work!”
“Manny at State Farm helped me tremendously with a complicated rental car accident. State Farm Corporate had made errors in payments, and Manny was able to communicate effectively with HQ and get things corrected. They didn't just sell me a policy - they were there when I really needed the assistance. Great job!! ?”
“Maeghan was an absolute pleasure to work with. She took the time to explain everything and made the entire process seamless. I would recommend her to anyone looking for a change or for a new insurance company.”
9AM - 5:30PM
4901 Palm Beach Blvd Suite 290, Fort Myers
Insurance
“Teresa is the best! Quick to follow up and really knows the insurance industry. I appreciate her thoroughness and attention to detail. She really went above and beyond. It was such a relief to have our insurance needs handled so effortlessly. I am a customer for life. Thank you Teresa! You’re amazing!”
9AM - 5PM
6700 Daniels Pkwy #2, Fort Myers
Insurance
“Danielle Mann went above and beyond helping me find the best car insurance policy. I can't recommend her enough. Responsive and knowledgable. Thank you for everything!”
“Jessica is an excellent in-person representative for Wilcox Family Insurance Company. She came across as very personable & desiring to be of help. She accomplished that in a very efficient & pleasant way. Jessica should be recognized by Wilcox for her outstanding performance.”
“Very professional and Friendly. great Experience with all policies I have had obtain in the last 6 Years. Highly recommend at least giving a call to see for yourself!! Thank you Jasmine for all you do :)”
“Jennifer pascual was the best she was patient and helpful and dealt with me for days until i finally got everything together im appreciative for that thank you very much jennifer”
“Brian and his team are top-notch! My husband and I have learned and benefitted from Brian's financial advice for the past several years. We greatly appreciate his knowledge and steadiness throughout the ups and downs of the economy as well as prompt service and response to questions!”
“Daryl and Armando were great to work with. They were prompt on their quotes and always did what they said they were going to do. Would highly recommend them to friends and family and have already passed their contact info to a coworker.”
“I recently had the pleasure of working with Cliff at SWFL Insurance, and I couldn't be more impressed. From the moment I reached out, he was personable and responsive, making the entire process seamless and stress-free.
Not only did they provide competitive quotes, but all of their staff members were also refreshingly honest and clear about the coverage options available. I sometimes find insurance overwhelming, but Cliff took the time to ensure I understood the importance of each coverage so that I could make informed decisions that fit my needs.
I'm making the switch from my current provider to SWFL Insurance without hesitation. Highly recommend!”
9AM - 5PM
7370 College Pkwy #312, Fort Myers
Insurance
“Being a snowbird and unsure of the US insurance market, Tom took time to explain our options. He answered all our questions and walked us through the entire process of obtaining home insurance. Some people just go out of their way to be helpful, and you are one of them! It's nice to work with people who are responsive and efficient - not easy to find today!”
“All star experience from Candice! Excellent customer service. She was able to accommodate me with multiple quotes on multiple vehicles and adding drivers. Wonderful, efficient service! Progressive was charging me a fortune. Candice quoted me less for 2 vehicles full coverage through Statefarm than 1 vehicle with full coverage through Progressive. I switched immediately. I was a 6 year customer of Progressive.”
“Aubrie, at State Insurance was willing and knowledgeable with an answer about my homeowner's insurance. We reviewed all my questions and was satisfied with her answers. I would definitely recommend them for your insurance needs.”
“Ive been with State Farm Art Roberts for over 20 years .I love the staff and have had the company bat for me when I needed them .Thank you Mr Art Roberts for the kind ladies working for you !”
“On a random Tuesday morning, I had the privilege of speaking with "Sadie" in Ann Clark's office. Sadie's exceptional customer service went above and beyond, making me feel like I was a part of her family. She attentively listened and attentively wrote down every detail about my dilemma and the problems I was facing. Sadie assured me that she would get the answers I needed and follow up diligently. I was certain she would not call me back because of the experience I had with my last agency.
To my surprise, Sadie called me back and left a detailed message outlining everything she had done to resolve my issue. She was nothing less than a superhero in the world of customer service, where excellence is often sorely lacking. Sadie's level of service far surpassed what I had experienced before, leaving me with a lasting impression of her and their agency.
In today's world, where customer service is often seen as a formality, Sadie stands out as a beacon of hope. She embodies the qualities we associate with the legendary "Jake from State Farm" commercials, but for Sadie, it's more than just a catchphrase. She genuinely cares about her customers and goes the extra mile to ensure their satisfaction.
Sadie's dedication to providing exceptional service is commendable, and we should all aspire to emulate her approach. In a world where customer service is often an afterthought, Sadie stands out as a beacon of professionalism and care. She has become my "Sadie from State Farm," and I will forever be grateful for her exceptional assistance.”
“Our experience with State Farm has been amazing. Shelly is always very pleasant, professional and efficient. She helped us get the best rate! We will continue to use them for all of our business and personal insurance needs. Highly recommend.”
“Stephanie Sherman was extremely helpful in the insurance process. She communicated and explained all of my options clearly and efficiently. She was always available as a resource for me, and made the purchasing of insurance so easy and smooth. Would highly recommend asking for Stephanie for any of your insurance needs!”
9AM - 5PM
2070 McGregor Blvd #4, Fort Myers
Insurance
“Dave went absolutely above and beyond getting us home insurance. He worked overtime on a Friday to make sure we had insurance in time to close on our new home. He got us the best rate we found shopping around by far. If you need insurance, definitely give Dave a call!”
9AM - 5:30PM
4120 Cleveland Ave Suite B, Fort Myers
Insurance
“Excellent experience everytime ? Tammy is amazing. I've been with this company for years, fast- efficient and easy.***Update2023...Tammy is STILL THE ?BEST, Excellent customer service excellent customer care every time with this company”
9AM - 5PM
8841 College Pkwy #103, Fort Myers
Insurance
“The people working at Jill Wedeles Allstate Insurance office are the best. They were informative, polite and gave me the best quote I could possibly get. I would recommend them to all my family and friends.”
8:30AM - 5:30PM
13099 S Cleveland Ave Suite 310, Fort Myers
Insurance
“The only thing I'm not happy with, you're agents, has too send notifications too , our reverse mortgageCompany, they Tex us that they don't receive! Notification that we have insurance with you! Rubina & Nickloas Mallous!”
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“I always recommend this excellent agency for it's excellent prices, but above all for it's excellent service. I especially thank Karen who is super special.
Thank you Karen, you are the best! ?”