“Everytime I come into this branch they are so knowledgeable, welcoming and warm! Especially Selena who helped me twice today! Thank you, Selena and Suncoast team!”
“Yum the staff member here was excellent and I highly recommend whenever you come here to come see him. He's very helpful and has great knowledge about everything that Suncoast offers and takes he's time to explain everything to you. The suncoast bank here on college parkway is my favorite”
“Elexus Cabrera was the best! She was able to help all of our issues super quick and fast! She was multitasking and so helpful! Anyone who comes here I definitely recommend her!”
“The most friendly and efficient bank I've ever dealt with. Highly recommended for personal discreet banking services. Liz, Sherry and their colleagues are the BEST!!!”
“Great customer service Mrs Nancy was so friendly made us feel right at home took her time to see what would be best for us 5 starsMrs Nancy is a great asset to our branch”
“We have banked Bank Ozk since they were first C1 Bank
We have a business and personal checking account
This is by far The BEST BANK EVER
THE CUSTOMER SERVICE IS PHENOMENAL!!
IF you want a great Bank..here it is!!”
“I have been with Busey for many many years. I’ve done a lot of business with them in both Illinois and Florida. I’ve also met some of the nicest people there. I especially would like to thank Debbie for pretty much bending over backwards to get me the loan I needed this time around. I will never let Busey Bank down as they have never let me down.”
“Although I ran into some issues regarding my account I can say that the patience and professionalism of my member advocate, Lesly M was exceptional. It made what could have been an unpleasant visit a positive one. It’s hard to find the 1:1 attention anymore at establish but she went out of her way to resolve an issue that would have resulted in closing my account. Good customer service is hard to find and this will keep me coming back.”
“Moving our accounts to Gulf Coast Business Bank has been very rewarding and easy, and all of the people there we have worked with, including Rosie, Elisabeta, and Kelly go way above and beyond to be helpful, friendly, and efficient. Gulf Coast Business Bank ROCKS!”
“I’ve had the most amazing courteous and compassionate experience at this branch ! Everyone was polite and tolerant of my inexperience online lol Tamara was an absolute Angel… she went above and beyond helpful ??? she actually help me organize and manage the mess I made of my phone & account. I am forever grateful and indebted to this precious lady. Thank you for simply being you
Weeks later …. This place gets better & better ❤️? being treated like family & greeted with a smile every visit makes all the difference in my day ??forgive me for not remembering your name
Merlyn ( an beautiful magician ?) theses two woman are so warm , welcoming and friendly !
Tamara and Merlyn command the helm at the peak of rush hour with a kind word, smile and recognition of every customer ? sunshine on a rainy day - thank you ladies”
“Location is important but so is friendliness and customer service. I highly recommend the Gateway branch for a wide variety of banking needs. Knowledgeable and friendly staff are available to help answer questions, set up accounts (for minors as well), and continue to meet banking needs during this pandemic. Highly recommend Sanibel Captiva Bank in Gateway.”
“I love it the hours just kill me. The girls are great and always happy but I can’t get to a bank by 4 pm. It’s just not possible and I may have to switch because it is untenable in all ways”
Open 24 hours
5220 Summerlin Commons Blvd, Fort Myers“I love coming to the Fort Myers Branch because all the employees are very professional and always make sure my needs as a customer are met. Excellent customer service, they always go above and beyond. I highly recommend this branch because they don't treat you like a customer here, they treat you like family.”
“I love the bank. Not to happy that on a Saturday you have 1 teller and she is opening a bank account for someone. Saturday is still a work day for most of us. We don't have hours to spend waiting in line for 1 teller to open a bank account. This is a big inconvenience since most places close early on Saturdays”
“Tammy and Elaine are lovely , courteous, and efficient. They work with limited staff and attitudes and still maintain a professional, courteousDemeanor. Thanks for all you do!”
“Michelle always goes above and beyond to make sure the customer is best served. She will help people prepare and work with them AND rework her work at the last minute if it will get her customer into a better program.
She's one of the best I've ever worked with.”
“Natalie Proctor took very good care of me and my son, she walked us thru every question we had and we moved all our banking to LMCU. She puts "Customer" back into customer service!!”
“Simona Flores is phenomenal! Knowledgeable, friendly, and works incredibly efficiently!
I have been in First Bank multiple times and worked with Simona directly 3 times. Each experience has been pleasant.
Whoever manages that branch has created an atmosphere that is welcoming and conducive, to a comfortable banking experience. At 73 years of age I can tell you from experience most banks are cold and distant. Not First Bank!
Thank you for allowing me to review First Bank!”
“Eleine was so very helpful today in purchasing a CD.she was very professional and accomodating.i have been dealing with banks all my life and she is at the top of the list for outstanding service.”
“We arrived at this Wells Fargo nearest where mom and dad live in the villas. Around 3:00pm on Jan 11th. Dad, inadvertently wrote a check from the Wells Fargo account which over-drafted. We received notice from his Wells Fargo app which was just an oversight on his part. and went to the bank to rectify. We were greeted by Lizzy at the counter. She was extremely helpful and guided us through what we needed to do. Our experiences were above exemplary with Lizzy. She was great.”
“some of these negative reviews are just nonsense so I wanted to offset them with a positive review.Only ever stopped at the drive-tru ATM, but it’s in a convenient location!”
“We have been banking with Edison National Bank since 2002 with absolutely no regrets.They have always provided us with amazing service on both a professional and personal level.They have provided us peace of mind when it comes to our banking and financial needs.Gone are the days of the neighborhood banker, but we feel with Edison that legacy still exists.Thank you all at Edison for still caring about your customers, it is greatly appreciated it.”
“I have been with Fifth Third Bank since I came to Fort Myers 19 years ago. The staff is friendly and always willing to help with my questions. Great bank, great service and now even closer to where I live.”
“Very happy with the service I have been receiving. Always helpful. Like any bank when busy you may have to wait a little longer but they always address your needs”
“Recently moved to Fort Myers and the woman who helped me open a Wells Fargo safety deposit box and checking account was very nice and answered all of my dumb questions while showing great patience in understanding I’m new with this. The few times I have been in I’ve received good service. Grateful for the Saturday hours as someone who works 8-5 during the week.”
“If You ever visit this Suncoast please ask for Johnathan! When I tell you this young man went over and beyond for me today! He was so patient! Went to work on my accounts and Loans! When I tell you he is the Amazing Grace, The Main Man, He saved me Tremendously and let’s just say it wasn’t a quick job! It was time consuming and he definitely put it the hard work! This is why I bank with Suncoast and have been since 1992! Thank you again! I pray your Head Supervisor see this because I made sure while I was exiting out the door I told the other staff he deserves a mighty and healthy raise! It’s dedication and perseverance like it had to do the great job he did! May God Bless you always! Keep up that amazing work and great attitude!”