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March 2024 by Sarah Tomlinson
Tax time can be stressful for me and Maureen made it easy. I appreciate her so much for squeezing me into her day without an appointment. As a walk in return customer I felt Maureen is a caring, knowledgeable expert. Not only did she care about this year, she also cares about next year and set an appointment for me!
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August 2023 by Len Pawelski
Never got a call back
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April 2023 by Requesting Mayday
Decent place. Staff is friendly but seem overworked, and probably underpaid. They do what they advertise, taxes.
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March 2023 by ajsimpso
I called on February 6th 2023. Initially spoke with Joe.I asked Joe questions about the 1099 nec. Also told him that I worked for five different 1099 companies. He kept on telling me I'm running around in circles asking him questions. Then he told me he was going to hang up the phone on me. And he did. I called again. There was another guy who picked up the phone. I tried to explain my situation and ask questions about the 1099 nec. He kept on telling me I need to come in.. I said why would I come in if I don't know what documents I need to bring. Then he started yelling over me telling me I need to bring the documents and I need to bring the documents in. I asked how do I know what documents to bring in? Then he told me he was going to hang up the phone on me as well. I think his name was Lazaro. He was extremely rude. Joe was as well. They didn't want to help me out. Joe kept on saying it was my responsibility to get the documents I needed. I told him I understood that. I was calling him for a reason. I'm calling him for his expertise. But Joe hung up the phone on me. When I spoke to, I think his name was Lazaro, Lazarus continued to talk over me. He didn't even let me explain what the question I had. He just wanted to get me in the office. Why would I even trust someone like that. Sounds sneaky. At least let me know that you can't answer questions for free. Don't go to this office. These guys are crooks.First call with Joe was done between 6:41 p.m. and 6:53 p.m.Second call with Lazarus was done between 7:01pm and 7:07 pm.These calls were done on 2/6/23. Hopefully a manager can talk to these two individuals. That way they can improve their customer service skills.
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March 2023 by Carol Burnett
Robert Ritterbusch is experienced, friendly and knowledgeable. Eleanor welcomes you and helps you with whatever you need. Recommend them both.
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February 2023 by Ek Razon
Eleanor who is swell, was awesome, friendly and helpful along with Joe the preparer who fixed my issues with CA state taxes. Great job guys!
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August 2022 by penny bowers gillette
she done a good job
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August 2022 by Ray Miner
Fast complete service
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August 2022 by reobert stein
good service
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August 2022 by Howard Wendland
Grest experience
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April 2022 by Megan Valdez
Joseph Duffey did a great job! Helped me and my partner every step of the way and answered any question I had with ease. Definitely recommend!
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April 2022 by Mary Soucek
I have worked with Tina P for the past 3 years. I have full confidence in her ability and professionalism. I would recommend H & R to other if you want peace of mind about doing your taxes.
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April 2022 by LESLIE DIGIACOMO
My tax professional was friendly and knowledgeable.
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April 2022 by carole goldstein
Have dealt with Bob Ritterbusch for many years.
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March 2022 by Molly Sikora
Tina Pursel. Explained everything very clearly.
