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June 2024 by mariah izmailova
The worst experience of my life I came in here with three of my kids. They were well-behaved.
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May 2024 by Oz Sandoval
Very well organized, very clean.prices are little high. You can find everything here...
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February 2024 by James K
Avoid this one, they have nice people at the counter but that’s where it ends.Supervisor genuinely uninterested in fixing a mistake made by Goodwill. Simple error that an employee mislabeled a pair of pants the incorrect size. Noticed in the parking lot that the manufacturers listed size was different to what was written on the Goodwill tag.When I returned inside I was told all sales are final no returns. This was backed up by a manager to whom I couldn’t speak to or reach by phone also uninterested in doing the right thing.I accepted that there was no path to getting my money back or offer to exchange to a pair that was marked with correct size that fit me. I left the pants with them at the counter as I have no use for them. The supervisor assured me not to worry someone else will buy them to which I requested she give them away for free as I had already paid for them.This may come off as petty to some but a place that sells donated, second hand also known as “returned” items does not accept returned items…. Not to mention items that have their branded Goodwill tag still attached from only 10 minutes before, receipt in hand, same cashier even (who again was very kind and helpful) Not to mention when the return revolves around the mechanical mistake of someone writing the wrong size on Goodwills behalf. Their mislabeling even confused the person stocking the floor because they sorted in the area corresponding to Goodwills hand written size. Go figure.As someone who thrifts often, treat yourself to one of the other fantastically run Goodwill locations in the area, this one is not it. Hopefully Gary and the ownership sorts this management team out soon, or even better close it and make way for a private second hand store in that area.
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February 2024 by BNA
One of the worst goodwills in the area. Employees talking vulgar and cussing openly about customers. Lots of items missing prices. Will never be back.
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December 2023 by Chy Bitt
Witnessed pure hatred from an employee on Sunday November 19th, 2023. I was shopping when I heard a woman struggling to explain to the woman employee her phone number due to English not being her first language. She was being repeatedly bullied, and mocked by employees in front of her children all because they could not understand her phone number. The employee aggressively said to the customer “I CAN NOT READ THAT. I’M NOT REQUIRED TO KNOW SPANISH TO WORK HERE. LEARN ENGLISH IF YOU ARE GOING TO BE HERE.” My boyfriend was able to assist. After experiencing this I was absolutely disgusted. Inhumane treatment. They should be ashamed by how they treated another human being who still payed them.
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December 2023 by Eric
Very poor customer service, discrimination toward Spanish speaking people
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November 2023 by Eric T.
Very poor customer service was very discriminatory towards Spanish speaking people Will not shop there again
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November 2023 by Chy B.
Witnessed pure hatred from an employee on Sunday November 19th, 2023. I was shopping when I heard a woman struggling to explain to the woman employee her phone number due to English not being her first language. She was being repeatedly bullied, and mocked by employees in front of her children all because they could not understand her phone number. The employee aggressively said to the customer "I CAN NOT READ THAT. I'M NOT REQUIRED TO KNOW SPANISH TO WORK HERE. LEARN ENGLISH IF YOU ARE GOING TO BE HERE." My boyfriend was able to assist them. After experiencing this I was absolutely disgusted. Inhumane treatment. They should be ashamed by how they treated another human being who still payed them.
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September 2023 by Shawn V
Went to this one and other Goodwills in the area. They are set up as a retail store inside with merchandise they buy. They are not a charity. They are a for profit. Just because they help people doesn’t mean their a charity. Any for profit company can help a cause they believe in.
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August 2023 by sky blue
Incredible, the high prices are too expensive, it is better to buy at Marshal or Ross, they forgot that your things were donated ???
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July 2023 by Carlos Rivera
Very clean. The minute I walked into the store, smell really good. The bathroom outstanding and it was super clean. Keep it up!!
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July 2023 by Douglas McKay
Got four collared shirts in my odd size. Pretty nice and good for vacation.
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May 2023 by Corrine Grace-Reyes
This is the best Goodwill in the area! We always find great deals here!
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March 2023 by Everett Glover
Wife bought antique couch, when I went to store to look at it I realized it wouldn't fit in a standard door opening, they would not refund money....b.s.
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December 2022 by Kelsey Daniell
This location has been closed for months. Don’t waste your time.