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July 2024 by Ronin Cross
They towed my car that broke down, all my doors were locked when i left it. when i return to the car on their lot, my tools were missing and the car was obviously searched, trash thrown in the floorboards with the floor mats on top, upside down.. they even re locked the doors but left the obvious remains of the car being gone through. I'm furious about my missing stuff. don't leave your car alone with them if you value your stuff, or remove anything you care about before they pocket it
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May 2024 by Patrick Williams
I had a disappointing experience with Gene's Auto Shop. The staff was consistently rude and unresponsive. I repeatedly called for updates on my car but couldn't get through to anyone. When I walked into the shop, the front desk staff ignored me.
I was given a quote and paid half upfront. When the work was completed, I paid in full, only to be informed that additional work was needed. Despite this, my car still isn't running correctly. When I called to discuss the issues, they showed no concern and even blamed me for the problems.
The next day, my car wouldn't crank, and they again shifted blame instead of taking responsibility. Overall, I'm deeply dissatisfied with the service and lack of professionalism at Gene's Auto Shop.
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May 2024 by Joel Villanueva
Don’t call them if you have a small trailer pump without a wheel or anything without a wheel they do not tow… Highly recommend if you have all the wheels on your motorized vehicle
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May 2024 by Harrison Kade
Stay Far Away: Gene's Auto Frame & 24hr Towing - A Nightmare Experience!
I wish I could give Gene's Auto Frame & 24hr Towing zero stars. My recent encounter with this so-called "company" was nothing short of a nightmare. After my car was involved in an accident, I had the misfortune of having it towed by Gene's. Little did I know that this decision would lead to a series of distressing events.
First and foremost, their towing service is exorbitantly priced, taking advantage of people in vulnerable situations. But that's just the beginning of their scheme. Once they had my vehicle in their possession, they conveniently couldn't pick up the phone, conveniently leaving me in the dark about where my car was and what was happening to it.
Days turned into weeks, and each time I attempted to reach out for information, I was met with evasive responses and downright hostility from their staff. It became evident that Gene's wasn't interested in providing a legitimate service but rather in extorting money from unsuspecting customers.
To add insult to injury, they even had the audacity to claim ownership of my vehicle, demanding absurd fees for its release. It felt like I was trapped in some twisted scam, with Gene's holding my car hostage until I coughed up an exorbitant ransom.
If you value your sanity and your hard-earned money, steer clear of Gene's Auto Frame & 24hr Towing. They are nothing more than a predatory operation preying on the misfortunes of others. Save yourself the headache and find a reputable towing service that won't leave you feeling like you've been taken for a ride in more ways than one.
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May 2024 by Amanda Coar
Always reliable and professional! I have been using this company for years.. they never disappoint!!
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April 2024 by stephan hawryluk
Very professional and immediate response time ...I will only use genes towing .two thumbs up .
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March 2024 by Starshot
Does not finish jobs on time, gave us false time frames on when our car would be finished. Ended up having to go in person just to get them to finish the work. Not cool.
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February 2024 by Lightning plays Games
Amazing just amazing
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February 2024 by Cesar Cisneros
Great service on time very polite and helpful he also recommended a mechanic shop for my vehicle and very affordable prices will recommend and use them again
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November 2023 by Bertha Taylor
Great service. Great driver Receptionist was very helpful and friendly.
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November 2023 by Travis Hopkin
Great service my car looks new
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November 2023 by Thunder12
losers . I don't think the founder of this company knows the half of it... lol lol
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October 2023 by Michael V.
Dropped off truck with instructions and they completely screwed it up. Scheduled to have a frame determined if damaged from T bike and he tells me we just eye ball and inspect old school without using a machinery or laser no just his eye ball. Screwballs
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September 2023 by Edison's Lab
We used Genes towing for 2 box trucks and 1 car over 2 days.The staff at the office and on the site were very easy to work with. One of the trucks was in a very tough place to get it out of. They were patient and was able to get it safely.All 3 vehicles were delivered as promised and timely.We appreciate your staff!
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September 2023 by florida life
They had a job posted on indeed for driver put in application then had interview interview lasted about a hour they said they would call me and I waited one month no response I called and get the whole speel we will call you back and never do so be warned this company is unprofessional about calling people back
