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August 2024 by Erica Kouvelas
Although staff was friendly and helpful, was somewhat difficult to pick up package when delivery, signature required was missed. The app said I could pick up after 1, I went at 2 and stood outside speaking through an intercom. Standing in heat for 30mins to find out its still on truck and had to return. Was told the app isn't useful information as it is generated. Feel like there could be a better way instead of wasting peoples time. I was fine but couldn't imagine an elderly person in the same conditions.
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August 2024 by Sarah
Do not work at this location if you care about your vehicles safety while you’re working for this company. My car was hit today by a white vehicle which left a huge dent and scratch on the side of my vehicle. FedEx will not even look at their cameras nor do anything about it. When asking a manager what to do they said their car window got smashed with a bat and fedex also didn’t lift a finger to do anything to look into the cameras. What an absolute shame!
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July 2024 by Sean
0 stars if possible. Worst customer service.
They have refused to deliver on my road for over a month. I am forced to wait over an HOUR to get my packages. This should be illegal. They knowingly kept packages without communication attempts AT ALL. The GM of this facility should be FIRED.
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February 2024 by 73241580 73241580
Will not pick up your packages. No way to call them directly without 3rd world middle man.Horrible, Horrible business. Wish I could give them 0 stars.
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November 2023 by Michelle
If i could give minus stars i would. 2 packages in less than 2wks both delivered to wrong locations. Unit number is clearly on door, i am 115, 1st package after figuring out by the picture where to look, went to unit 103. 2nd delivery today, i went up and down 16 stairs 4 times to make sure i didn't miss anything but no package and despite the rainy yet daylight, the picture is so dark looks like it was delivered late night... ridiculous... who is going to pay my time i have to spend looking for my packages? Including time i had/have to take off in order to be able to receive my packages.
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October 2023 by Bobby Smiths
I know why FedEx employees throw packages now... I feel bad for them.Bg express Is very desperate for employees be where they're tricking people currently.They're lying about the type of pay. They're lying about the hours, and they're lying about ptoIf you got paid by the packages and not by the stop you would be OK but they make it sound really good when in Reality, you're working 10 and 12 hours to barely make a living anywhere. Else you'd work 8 hours and make the same amount. And you would have benefits.Be warned.
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August 2023 by William David Ledger Jr
I worked there since August 2022 to now
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August 2023 by Darline Rosales
I do not understand how if someone is hired to deliver a package to the designated address on file yet cannot simply do so. They are selfish and careless.
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August 2023 by Gregory Partanio
Good Place.
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August 2023 by N R
Very selfish company I seen 1st hand they also harass you as an employee no professionalism or team work horrible place to work and terrible hours 2am in the morning and they don't care how you get to work management also lies too I wouldn't recommend Fed Ex to my worst enemy.
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May 2023 by J Melcher
Local staff is wonderful, 1800 number and fed ex policies are terrible. Order order an item from amazon Was not placed in the hub. Driver attempted to give my package to a gas station attendant, when attendant refused item, driver made no call or attempt to reach me, labeled it as incorrect address and shipped back to sender. 800 number initially told me they couldn't help, until I got mad at them, then suddenly there was a solution to intercept at local facility. Staff at local facility wad wonderful and helped me get the package. This is what $70 shipment looks like at fedex.
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May 2023 by D Rosales
I do not understand how if someone is hired to deliver a package to the designated address on file yet cannot simply do so. They are selfish and careless.
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March 2023 by Jennifer Coleman
The driver that services my area of of this location is awful. Five out of the last 8 packages lost and left who knows where. Now I have to ship my stuff to another location and pay for gas to drive to pick it up. What a waste, why even pay for this service. When possible I request UPS to avoid FedEx.
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February 2023 by John Hedrick
My package has been sitting here since beginning of Jan 2023 and still today showing its here. Fedex Customer service offers no resolution.
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February 2023 by Jeffrey Jaster
I dropped off a package there, after other locations have closed.They are open 24 hours!
