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December 2023 by Don C.
This is by far the WORST BUSINESS IN ALL OF FLORIDA. Do not waste your time or money here. They cannot find your provider when your provider is on the phone with you talking to their rep. Customer service is the also horrible.
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December 2023 by Casey H.
Great customer service and great selection of glasses! I was struggling to find a pair I liked anywhere and when I walked in I found several that I liked. The team was so helpful they worked with me through every step. I had an issue with the first pair and they immediately replaced them. Will definitely go back!
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October 2023 by Dale Aylesworth
I just went in for a pair of glasses that I desperately needed and put off. Upon entering I was met with the warmest of people especially the manager and his younger assistant. They were professional and very helpful in finding the perfect pair to suit my needs. The glasses are good quality with springs in the armatures and feel great to wear. I would recommend them for everyone. Best part is that they’re ready the same day so it really saved time and effort as I’m in a wheelchair. Thank you Eyeglass World for a great product and especially great service. D. Aylesworth
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October 2023 by Melissa Bartholomew
My family of 7 use this location for all our eye glasses needs. They are amazing and very helpful. My Apts are on time and very informative. Whenever I need adjustments or fixes they help without questions and always with a smile! They have helped me resolve insurance situations and also understand the best time to purchase so I can get the most out of my money!!! Highly professional ?
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October 2023 by Tammy Smith
We were looking for new glasses for my husband and they were so great. Thank you for helping him find the right glasses. The young lady and manager were awesome!!!
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October 2023 by Yesenia *
Made an appointment for my mother to get her glasses and vision exam. First, they called my 3x in a row (to confirm appointment) while i’m working with a patient, they didn’t leave a voicemail so that was really unprofessional at the moment. We go for the appointment everything fine. However they were so persistent to calling to confirm the appointment they didn’t even bother to call, send an email nor a text letting me know my mother’s glasses were ready almost a month later. If it wasn’t because my mother went in to ask about the status she would have never gotten her glasses. Bad communication with the staff to the clients.
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September 2023 by Brandi Newhouse
Everyone was very friendly and helpful. Appreciate Josh in the lab getting my glasses done earlier than expected.
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April 2023 by Emily Biggerstaff
Such amazing customer service! My husband and I needed new frames and Eyeglass World has a great collection ranging from affordable to high end. We were asked several times if we needed help and they even helped my husband narrow down his glasses choice based on what width he needed for his face. The store manager Martin was extremely kind, honest, helpful, and informative. We will definitely be going back to this location for all of our eyeglass and contact needs.
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April 2023 by Frank Glaab
Best customer service I've ever seen, about 6 months ago I had cataract surgery and was time for new glasses. I went to eyeglass world for the 2 for $89.00 deal. I purchased 1 pair regular lenses and 1 pair of transition lenses. I received the regular lenses the same day and had to wait a week or so for my transitions to be made. Because I'm retired on a fixed income I opted out of taking insurance for replacement glasses if I broke them . Well wouldn't you know that as soon as I get home I tried to adjust the frame and broke my new glasses . I returned to eyeglass world to see if they could be fixed and they couldn't so I would need new frames. They offered me the option to get the insurance and I could get the new frames free which is what I did. Then my transition glasses came in and they were perfect for about 3 months and then they started getting scratched so I went back and they replaced the lenses. Then 3 months later the second pair of transition glasses had the same problem and this time I was met by Martin R and he was extremely helpful, he gave me a free upgrade on the lenses and I had a third pair of glasses for free, because of Martin R eyeglass world has earned my business for life. Nothing is perfect in this world but it's nice to see that eyeglass world stands behind their product . Thank you Martin for all your help and I will be back for new glasses when needed.
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April 2023 by Myra Berthiaume
The customer service at this eyeglass world was the best service I have ever received from an eyeglass center. Everyone was so kind and so helpful! Thanks eyeglass world! Will be a returning customer!
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March 2023 by Lil-Vader 7
I went to Eyeglass world to get glasses, this was over a month ago. I was browsing the store and I could hear 2 girls talking in the lab. They were talking about someone calling them horrible names. One girl looked up saw me but didnt approach me she kept talking to the other girl. I heard the name mentioned but brushed it off, and as I was looking at raybans/oakleys A supervisor named Jamie approached me and asked if i needed help. She explained to me the bogo deal and how it works with using Insurance. She even ran my insurance for me, she explained to me what the benefits were and answered all my questions. She even offered to hold frames for me. I havent made a purchase yet because my insurance benefits haven't kicked in yet but when I do go back I will ask for Jamie.
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March 2023 by Jerry Salisbury
They were super helpful, I got an eye exam and picked up my 2 pairs of glasses the next morning. The eye exam costs about $100 without insurance and the deals on glasses are amazing... I got 2 nice pairs of glasses for $89!
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March 2023 by charles zimmerman
Needed to get glasses made quickly so I could ditch my contacts. I haven't had a pair of glasses in 35 years. I was greeted by friendly, knowledgable staff, and two good-looking frames were fitted with my prescription from my ophthalmologist. Good fit, good value, good options. Their customer care and professional service have been well thought out coupled with fast service. They were ready in about 3 hours.Thank you to the staff at the 6 Miley Syprus store.
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March 2023 by Michelle Maddox
Worst service ever! I had an appointment in Dec 2022 but they canceled because the Dr was not going to be there. I had to reschedule for 3 months later. I was the last appointment of the day on a Saturday and was 6 mins late because of unforeseen traffic. I was in a traffic jam for over 20 minutes. I ended up being 6 minutes late. They canceled my appointment and told me I would have to reschedule AGAIN! I was so upset. I was literally in tears. 6 mins late and I had to reschedule?? The funny part is the patient before me was still in the exam room!! I will never go there again and I will tell everyone I know of the bad treatment I received. Horrible experience!!!!!
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March 2023 by Barbara Dziedxic
What a great place service was excellent the optometrist was very through. They where all so kind and told you everything you need. Will be using this place for now on. Thank you for all you do
