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October 2022 by Yvonne R
A ***. Never answered phone calls during the *********************** Defiantly NOT in good hands. It is now three weeks later and he/h his office still doesnt answer/respond to calls.
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October 2022 by Eric The Null
We had a roofing claim due to damage caused by Hurricane Ian...it was settled and paid within a week...they even installed a blue tarp faster!!! Excellent response and Customer Service!!!
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December 2021 by Dom Vininho
They are very considerate of their customers and are always happy to help however they can when needed, they are courteous and I'm really satisfied with their service for now
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December 2020 by Debbie Wittenberg
Dwayne and his wife own and operate this business. My insurance rates went down after moving to them. They are very attentive to our needs and great to do business with. Highly recommend them! :)
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August 2020 by stephen speer
They are very easy to work with and when you need them they do a great job I would recommend them thanks Stephens Allstate for all your help
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August 2020 by Brent Jones
Absolutely terrible company. Linda hung up on me and refused to help me with a quote. Interesting business practice..
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July 2020 by Alicia Mccrudden
Thought i was getting a good deal. 6 months later my insurance goes up $90. No real explanation except it's gone up all over the state
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January 2020 by Sheila Hill
So far I’ve had a good experience. Although at first when I got the drivewise device hooked to my vehicle it caused my battery to go dead and I had to get a new battery because of that. Other that that I love Allstate. Thank you for being such and awesome company
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December 2019 by Oscar Dayoub
you and your staff are great to deal with. whenever i call they are always very helpful and get it done right the first time. keep up the great work!
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December 2019 by Robert Wilbor
We are very satisfied because Allstate is a great company and more importantly, Mr. Stevens & Mr. Hennessey are great deliverers of our insurance needs. The professional work performed goes well beyond expectations Thank You Very Much
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September 2019 by Linda Kaufman Stevens
Trusted advisor! People you can trust! Customer service is second to none! ?
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September 2019 by Mack Schreiber
We have never experienced the attentive detail that we received with the Allstate people. Everyone we had dealt with was professional, courteous, and provided us with rapidly resolution to our claim. Pretty much handled the claim in 48 to 72 hours.
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July 2019 by Kate Clark
I enjoyed working with Dwayne and his staff very much. When I requested help arranging payments or making changes to a policy, I received all the care and attention I could have possibly wanted, needed or expected. Everyone was always pleasant and professional, knowledgeable and very agreeable to work with. Dwayne thank you and your staff for your assistance with my insurance needs. It was a real pleasure working with you and your entire office.
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September 2018 by Cayla Borges
If I could do 0 stars I would. Paid for 1 year in full, after the 1 year was up they renewed my policy and waited 3 months to call me stating I had an outstanding bill. So I explained, I only wanted 1 year and it was paid in full and I never renewed my policy. The lady on the phone said she understood and would take care of it. 2 months later I receive a collection notice, which I called them right away and for 3 days in a row told they are working on it. I called the 4th day the lady supposedly working on it after 3 days had little to no information on what was going on and said someone would call me back the following day. Once again received no call so I called back and I get the run around with numbers and voicemails to call and told well they gave me that coverage so there was nothing they can do. Thank you all state for “giving” me coverage that I didn’t authorize then demanding the 3 months paid in full. I paid the small amount that they were asking, it wasn’t the money that was the issue, it was the money they forced me to pay with out my knowledge. I will NEVER use Allstate again nor recommend them.
