CVS in Fort Myers offers a convenient and reliable option for pharmacy, health, and wellness needs. Most locations are open seven days a week, providing services such as prescription refills, vaccinations, personal care items, pet toys, and healthier snack options. Customers can save money with weekly deals or by joining ExtraCare® for personalized discounts and rewards. The store features time-saving options like same-day delivery and free CVS® Pickup for online orders, making it easier for busy customers to get what they need. Improvements have been made in wait times, service quality, and phone responsiveness, earning positive comments from customers who appreciate the efforts to enhance their experience. Although there are often long lines at the drive-thru and inside, employees are consistently friendly and never rude, despite being overworked at times. Customers acknowledge that the staff work hard and do their best, even processing coupons like GoodRx. Additionally, helpful front desk staff, such as Monica, go out of their way to assist customers, even when machines are down. Overall, CVS in Fort Myers aims to make health and wellness simple and accessible for everyone.
When calling this location, you can’t even speak to a human. All you get is an automatic machine makes life difficult when you have a simple question. This problem would definitely cause me to take my business elsewhere.
September 2024
Pharmacist lying to doctor about my insurance to prevent filling prescription, so when called my insurance, everything was fine. I got put on a different medication, had issues, gave doc my script he sent my original back in knowing i my insurance was situated, Then got told i cant fill my prescriptions there anymore.
September 2024
The absolute worst pharmacy in Lee county!!!! Now you can't even call up there you have to leave a voicemail. And they mess up your medication. This place sucks....
