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November 2023 by Joe B
Bayshore Animal Hospital and Dr Lisa Neuman are the best without a doubt. Everyone here makes sure that you and your pets get their full attention and care. They truly are about your pets and show it on every single visit. Dr. Lisa Neuman is the kindest, gentlest, caring and most knowledgeable Veterinarian I have ever had the pleasure of working with. We have now been going here for well over a year and I can honestly say I am even more confident that Bayshore Animal Hospital is truly the best Vet we could possibly hope for. Dog can be full of surprises and expected situations but Dr Neuman is so in tune with our dogs she picks up on every little clue and she listens to us as well. She takes he time to address any concerns we have and to answer questions too. I’m so glad we found them. I know our dogs are in the best possible place to get the care, attention, support and love they need. Dr. Neuman and the staff are awesome. We are so thankful for all of you.We are huge dog lovers and we’ve been blessed with many wonderful companions over the years. When we moved back to Ft. Myers we knew we had to find a Veterinarian nearby. We had heard great things about Bayshore and from the first phone call we made to our first office visit everything we heard was true. They made us feel like our dogs health and happiness were their number one priority.I look forward to many years of care from Dr. Lisa Neuman and all of the staff at Bayshore Animal Hospital. I simply can’t imagine going anywhere else. I promise once you go you’ll be writing a review yourself singing their praises. Thank you to everyone there for giving our kids all the love that you have.
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November 2023 by Ron M.
We rated this as a one star, only because of what happened on 11-7-23. If it had been any other time leaving a review we would have given a 10 across the board without fail. If you are a first timer or getting ready to bring your beloved pet here for care "BEWARE" make sure that the "Fill-in" doctor filling in for Dr Neuman is gone. Her name is DR. NICOLE FERGUSON D.V.M. If you don't heed this warning you too may get an unpleasant surprise visit from animal services knocking at your front door. We have been going here for almost 10 years and absolutely love the care and genuine interest to making sure our babies receive the care From Dr. Richards and or Dr. Neumann. For this reason we drive from Lehigh acres to Fort Myers. We found them after a very traumatic experience form another chain store type vet, which unfortunately killed our Maltese, do to the medicine not being prescribed by that vet. We trust them both for all that our little ones may need. Yesterday, we were seen by this Fergusson to get our Yorkie Puppy his 2nd set of puppy shots, and get his nails trimmed. When this Ferguson came in she asked if our Yorkie "Kobie" was caged. We both replied No and no way. She continued to say "She could see fecal matter in between his paw pads. that is why she asking. We told her they do go out on walks and at times during the night, he may have an accident which is picked up in the morning. sometimes during the night he play and run through the house while chasing or being chases by our other yorkie. This could be the reason for seeing in his paws. When animal Services came out, they explained that they had received a complaint after visiting the vets office yesterday. The officer could see both our babies as they ran to the front door to greet the new visitor. The officer and could see no concerns and was puzzled by the complaint. They officer asked if he could take pictures of them and I said sure. The officer came into the house to look around and again had the same puzzled look. We live in a beautiful home we had built, both own almost new vehicles and have records to prove we make sure our furr babies are taken care of. Sometimes we go without for them to have what is needed. For Fill in Doctor to do such a thing to have such power needs to be looked into. If anything as a fill in "doctor" she should have to discuss her concerns with one of the other vets and then decide if any action is to be taken. We are good people. we could have gone to their office and made a scene, but we decided to first make others aware so this does not happen to them. I will personally will make sure other vets are warned who may be considering her to fill in for someone in there office. I guess she feels because she worked at the humane society she has the right to make this call on her own at the sake of loosing a customer. I though that at first to find another vet but decided no because we know the talent in this office provides and this Ferguson is only a temp. My wife has PTSD, had these babies been taken away from us it would have been the end of her world for sure, from a complaint of this nature. Really??? Mrs. Ferguson, if you are reading this, think before you act and make for damn sure you have your facts in order and have done your research before trying to destroy someone's family and business you are Temporally working. Ps. I removed the title of Doctor because to be referred to as "Doctor" it encompasses everything from A-B. In this case you failed on a few different levels. If you sit back and just think this whole thing through again you will hopefully see your mistakes. Ever since I can remember I have always been there to take care of a sheltered animal(s) 2, lost animal(s) 2, a truly abused animal(s) 1 I took from his abuser, chained to an outside tree no water or food for days, collar cutting his neck. You will see in our pets history they have or are in the process of getting shots etc what is required of them.
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April 2023 by Gail M.
The staff here is very kind and caring. We are new snow birds and our dogs were in need of vaccinations. Tried this location as it is very close to us. Prices are comparable to our Vet up north. They were able to take our dog in when we had an urgent matter. Drs Richards and Neuman are knowledgeable and compassionate. I have every confidence in their ability to treat my dogs. So happy to have found an animal clinic I can trust to care for our best friends
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December 2022 by Keith Yocum
Dr. Lisa Neuman is an extraordinary vet.
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June 2022 by Kaitlyn Kaye Fennell
Smokey ?⬛ loved Savannah and Vanessa! My family has used Bayshore Animal Hospital for YEARS from Great Danes to kitty cats. These drs and vets love all animals and it truly shows in their care of them. We will be back for anything we may need for all of our fur babies. Thank you ?? ?
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October 2021 by J Walker
Compassionate caring staff. Dr. Richards offers excellent care and options for your beloved family member. Professional interactions between all staff and clientele. Affordable and Honest.
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September 2021 by Rebecca R.
I ended up bringing the kittens here for spay and neuter for convenience sake since we are literally across the street, somehow I only paid around $640 for both, I was charged extra for my female cat being in heat (even though the vet was sure she had never seen that before six months) after bringing up my previous $1200 estimate, and questioning the ethics of not fixing cats until 6 months then charging extra for fixing in heat, to the vet tech that was checking my animals in, i went home and a few hours later I was met with a phone call from Dr.Richards where she accused me of lying about my previous high estimates, called me entitled for bringing up my concerns with her opinions on spay/neuter age, and threatened to make me come pick my kittens up and not do the procedure because she didnt feel like I showed her enough respect....is that really the kind of stress a thoughtful vet would put an animal through for a routine procedure? I dont think so. the icing on the cake was the vet rescinding her refusal to spay the female before 6 months, straight up claimed that was never an issue, which is when I realized there is no arguing with people who will just say whatever they want to get their way. If the edited estimate and agreement to fix both animals before 6 months was the TRUTH it would have happened that way. this is a money grab office. Whether it be issues with misunderstandings or communication or what....its a mess in there. also disheartening to hear front desk employees talking about the other offices theyve recently left/been fired from, especially when they are my own previous places of employment....lol I will never be going back and taking all five of my animals elsewhere. Happy to say their procedures went well other than them shaving one of my females nipples off during surgery prep. ** i am a degreed and certified professional in the animal care industry
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March 2021 by Vickie Benedetti
Staff is so friendly & kind. Very helpful. Have only been in the area a short time but feels like home whenever I bring my dogs there for anything.
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February 2021 by John Walker
Compassionate caring staff. Dr. Richards offers excellent care and options for your beloved family member. Professional interactions between all staff and clientele. Affordable and Honest.
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February 2021 by Daniel Wisinski
they are always very helpful and very friendly.
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January 2021 by Kathy S.
Took my Greyhound's for appointment upon arrival to Florida as one is in kidney failure. Absolutely love Dr. Neumann who spent time with us and have gone back for emergency visit and again the best of care and explanation of problem. Highly recommend.
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October 2020 by Mindy Meacham
This place is great. The staff is caring and more than competent. I feel like they love my dog and can trust them to care for him. Dr Neumann is the best vet we ever had.
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September 2020 by Erin Long
Dr. Richards is the best Vet My pup has ever had!!! He is normally terrified of the vets office and has high anxiety around people he doesn’t know. Dr. Richards made my pup trust her within seconds! She did a full body exam without him even knowing! He thought they were just playing. Not to mention the entire staff there is so welcoming!! I would highly recommend this vet office to anyone I know! 5 stars!
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September 2020 by Erin Ryan
Dr. Richards is the best Vet My pup has ever had!!! He is normally terrified of the vets office and has high anxiety around people he doesn’t know.
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May 2020 by Bob Descoteaux
The most caring doctors and staff. I have been taking my pets to Bayshore Animal Hospital for 7 years and have been so pleased with the care and love given to all my pets. I highly recommend their services for all pet needs, Thank you for the love given to Chichi in his final moments. We love all of you for your compassion and love given to our pets.
