-
November 2023 by Michael Gee
Every time I go to this store there is a crazy wait for some nonsense ...don't waste your time going there...they put all the slow ones there
-
November 2023 by Robert Dean
great little store that is not as busy as some other locations where you have long waits.
-
September 2023 by Tony K.
One AT&T store was dishonest regarding device sales and in doing so added an upgrade fee I wanted removed. So I visited this store and again was lied to by a wormy middle aged white guy. All I wanted was the fee removed from my bill. Worm stated he was unable to do so and that I needed to return to the original store. No problem. Went the next day. They removed it and was advised by both that manager and the AT&T representative on the phone that Worm could have done the same thing. These two stores are why I've left AT&T after 17 years. Hello Verizon.
-
September 2023 by Jackeisa Etienne
I was extremely satisfied with my visit to this AT&T. My husband and I unfortunately had to come late due to circumstances and no one even batted an eye. Everyone was eager to help. They were quick and efficient with all of our questions and helping us out. I am happy to be a customer with customer service this amazing! The associates in were Carlos, Yasmin, Jocelyn. Thank you for making the visit so enjoyable!
-
July 2023 by Heather Morrish
Xavier was extremely helpful with accessories and explaining phone and whats best for me and how to use and also set everything up for me as well
-
June 2023 by Malik Ken
Xavier, young man working the store on 5/7, excellent customer service in helping me get my smart watch for my s23, first Net customer I am ???..update 5/10 second time this store got me. Got my s23 from here and wasn't told of the other cost and now on 5/8 Xavier didn't tell me that along with the $13 per month for the Watch 5 pro there is a $25 fee for service for this Watch. Looking for you young man next time you come to work to explain yourself ?..THIS STORE SUCKS AS...
-
June 2023 by Laurie Fabick
Xavier is a Savior!!!!!!!!!!!!I’m 72 and have had an Apple iPhone, my whole life. It seems! Xavier not only was so good on the phone when I called and then he was phenomenal when I got here and I couldn’t leave without writing him this review! He definitely is the best best best, AT&T and everybody’s Techey!!!! Thank you!!!!!Laurie F.
-
June 2023 by Linda Williard
Yasmine was the best representative. So helpful and such a lovely girl. Helped with my upgrade and all my needs
-
May 2023 by Moe P Styles (No Fear)
Best store in Ft. MyersSuper happy with Xavier!!!!He got his store 5 ? I'll willbring my friends and family!!!
-
April 2023 by Jennifer Linaldi
The worst customer service experience I have ever had. Here it is 2 months later and I am still having problems with what this woman did to us. Go to the corporate store in Cape Coral and don't deal with this thief. If I could give them a negative 5 star I would. She should be fired so she can't do what she did to us to others. Please be careful and ask lots of questions!!!!
-
April 2023 by Makayla Thomas
Xavier was the best customer service man I have ever met. My best friend & I came in to change my phone plan, & walked out with 2 new phones & apple watches. He was so patient, understanding, and caring. He took extra time with me, understanding my issues and concerns. He was super down to earth. Not only did he take care of us, but in between he would take care of other customers & was so kind & understanding to them! Give this man a raise!
-
April 2023 by Adrienne Graeber
Xavier's the Best! He went above and beyond for me today with service at a level far exceeding my expectations. I found my new AT&T go too. You have a great team there
-
April 2023 by Amarri Contreras
My man Xavier was really helpful and got us in and out within 30 minutes and had excellent customer service and shoutout to jocelyn for being there and being helpful as well
-
December 2022 by Leon Lohrke
Hector was great to work with. I’ve been in many ATT stores and this was by far my best experience.
-
December 2022 by Jodi Phillips
Jocelyn was kind, professional, and helpful. She managed all customers by herself very efficiently.
