The AT&T Store in Fort Myers is highly praised for its friendly and professional staff who provide excellent customer service. Customers appreciate the knowledgeable team members who help with a variety of needs, from setting up new phones and devices to explaining plans and services. Several reviews highlight staff members who go above and beyond, showing patience, energy, and a genuine willingness to assist. One customer specifically mentions a representative who helped with a complicated trade-in process, successfully resolving issues that others could not. Another reviewer commends a staff member for her vibrant energy and expertise in setting up new phones and internet services. The store is also recognized for its welcoming environment, with staff members consistently smiling and making customers feel comfortable. The overall experience at this location is described as positive, with many customers recommending the store and its team members for their helpfulness and dedication. Whether it’s helping a 75-year-old with a new iPhone or guiding customers through device and plan options, the staff’s professionalism and kindness stand out. This store is noted as a place where customers feel valued and well-cared for, making it a reliable choice for their wireless and device needs.
Yalauni did a fantastic job and provided outstanding customer service
November 2025
Went into the store to get my mother a new phone everyone’s very friendly and helpful! Pedro was very patient and helped with the phone.Great store with many products to buy and helpful friendly employees. This is one store that actually answers their phone. I have nothing but good things to say.
October 2025
YaLauni Landrum today helped this 75 yr old fart with his new I-Phone 17 and as a new carrier! With such professional service you folks have hit a grand slam home run! She without question deserves an immediate RAISE! I Am Lawrence G. Vonville
