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March 2024 by Jeff REVILL
Mark was awesome sales person! Store was nice had large selection
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March 2024 by Shelly Bogan
I am not sure why I was sent this survey because I haven’t received my merchandise. My sofa was to be delivered today, 3/12/24, between 7am-6pm. I have been waiting all day and my husband took off from work to be home for the delivery. I have not heard anything from Ashley/City Furniture in Ft. Myers. I just went to back to my delivery notice and called to ask when my delivery will be here. I was told the shipment was late and won’t be into the STORE until 3/17 and they have changed my delivery to 3/22. I didn’t receive an email nor a phone call in regard to the change. I HAD TO CALL THEM to find out this information. Not impressed by the customer service at all. In case anybody is reading this, you can order most Ashley Furniture items cheaper ON AMAZON with free delivery. I will be doing this next time. RIDICULOUS!!
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March 2024 by 329 484hd
Imarlin was very helpful. He answered all questions asked. He was very pleasant. We are thoroughly satisfied with our purchase
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March 2024 by Candy Williams
Oscar was Friendly ,very helpful and not pushy like some places I’ve been to
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March 2024 by Ann-Marie Spakowski
Great experience! Jennifer was so helpful and knowledgeable.
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March 2024 by Diane Eichler
Delivery was timely, service technicians were excellent, very courteous. Ashley is one of our "go to" stores.
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March 2024 by Mark Venturin
Martin is great!
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March 2024 by Kathi Frederick
Great experience
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March 2024 by Deb Rogne
The Ashley Store near Alico Rd in Ft Myers was so helpful. They made the process of buying a new sofa very easy. Jennifer Corvello was the sales person that helped me and she was so friendly and efficient we were finished in no time. She explained everything thoroughly and answered all my questions. I would definitely recommend exploring all of their many furniture options.
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March 2024 by Joanne Hook
Great store. Everything you couldwant in furniture and accessoriesFound exactly what I was lookingfor.
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March 2024 by gloria marshall
Was in store 2 days in a row..was greeted by Ms Anton. Honestly she was very patient with us, kind , considerate, helpful and knowledgeable... Not pushy like some. I'd give her 5 stars.There were several young men just standing around, not busy. Id give them 2 stars... The purchase took some time... but all in all, we were taken care of, and received $150 in free accessories. We will see how the delivery goes in a couple weeks.
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March 2024 by Pamela Ullman
DISHONEST!!!!!!!!!!!NEVER SHOP HERE!!!DISHONEST!!!!
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March 2024 by Lisa Rose
Stoyanka was amazing to work with and finishing my entire home!Everyone was so helpful and I do not regret any decisions made in this purchase
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March 2024 by Melissa Lloyd
Sales rep was very helpful in helping us find the right couch for our space.
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March 2024 by Sue
Great shopping experience. Friendly, helpful sales associates.
