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August 2024 by Sadie Penny
A client sent an email review of her service with me and asked that I post it to Google for her ❤️. See below for her honest review!
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August 2024 by Andrew Cochrane
On a random Tuesday morning, I had the privilege of speaking with "Sadie" in Ann Clark's office. Sadie's exceptional customer service went above and beyond, making me feel like I was a part of her family. She attentively listened and attentively wrote down every detail about my dilemma and the problems I was facing. Sadie assured me that she would get the answers I needed and follow up diligently. I was certain she would not call me back because of the experience I had with my last agency.
To my surprise, Sadie called me back and left a detailed message outlining everything she had done to resolve my issue. She was nothing less than a superhero in the world of customer service, where excellence is often sorely lacking. Sadie's level of service far surpassed what I had experienced before, leaving me with a lasting impression of her and their agency.
In today's world, where customer service is often seen as a formality, Sadie stands out as a beacon of hope. She embodies the qualities we associate with the legendary "Jake from State Farm" commercials, but for Sadie, it's more than just a catchphrase. She genuinely cares about her customers and goes the extra mile to ensure their satisfaction.
Sadie's dedication to providing exceptional service is commendable, and we should all aspire to emulate her approach. In a world where customer service is often an afterthought, Sadie stands out as a beacon of professionalism and care. She has become my "Sadie from State Farm," and I will forever be grateful for her exceptional assistance.
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August 2024 by K E C
My State Farm agency, the Ann Clark Agency, always takes excellent care of me. I just bought a new vehicle and Sadie was right there with my new quote and insurance ID card. I'm ecstatic with their prompt service and anticipation of my needs. I've been a client of Ann Clark & her team for 35 years.
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March 2024 by Erica Basile
I have received excellent service from Ann Clark's State Farm Company. Her assistant, Sadie, is incredibly helpful, friendly, and I believe she truly cares about the clients.
Everyone at the office has been quick to answer any questions and Sadie helped me get the specific coverage for which I was looking. Highly recommend.
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March 2024 by Thomas Rios
Gina did an amazing job assisting me! I would refer this agency to anybody.
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March 2024 by Honest Review
The owner is an aggressive jerk and doesn't deserve my money. They are abuseive and unpolitte at this state farm and will never go back to this place. if you like State Farm, stay away from this franchise go to another one .
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December 2023 by Ryan McCauley
Please be careful if you have a keyed ignition car. They happily took my business for my combined auto/home insurance then cancelled my car insurance 2 weeks later as they don't take keyed ignition cars. So basically they took my business promising me lower rates with combined coverage then cancelled my coverage. Should've been divulged up front they don't accept this type of coverage as it seems it's bait and switch to get my business. The person calling regarding this didn't accept responsibility on behalf of State Farm as a representative of the company. Pretty dismal experience.
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September 2023 by Austin Couden
Always friendly and helpful
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May 2023 by Alton Smith jr
Very nice people. Helped with my daughter’s needs
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May 2023 by Lauren Witte
Hallie was so helpful on the phone today! She helped me better understand my insurance coverage and payment plan. She made me actually enjoy calling the insurance company, which most would agree is a feat :)
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March 2023 by Mark Young
Stephany has being very helpful and professional as we transfer to Florida insurance. Much appreciate
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February 2023 by Robert DeAngelo
Love this office. Have been a customer for many years. Never had a bad experience. Very friendly and courteous.
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April 2022 by Kimberly Palmieri
Been with Ann Clark's office for years. Always great service and always the best price.
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February 2022 by Steve S.
I needed some help with Insurance and was given Ann as a good contact to reach out to. She worked to give me all the information I needed and more. She was very professional, proactive, and helpful throughout the process and an absolutely joy to work with.
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September 2021 by Scott Ralston
Ann's team always does a great job!
