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April 2024 by dd4l
Customer service was fast, on-point and was the best service I had experienced. I was helped with everything for a first time customer by all the employees and doctors including Damaris.
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April 2024 by Beatriz Escalona
Excellent treatment received by Damaris. America Best my favorite for my eyeglasses.
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April 2024 by donald boyd
Damaris greeted me as soon as I walked in the door I advised her that I had an appointment she was happy to hear that got up and my chart was already done because I had made an appointment everything was done she took me back to the waiting area the doctor came in almost immediately service was exceptionally fast today everybody did a great job and I definitely give her five stars I'd give her 10 if I could she made me feel very comfortable
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April 2024 by Amanda Wolfe
Damaris is kind, friendly, honest, and helpful. She was wonderful to work with, helping me get new lens and contacts.
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April 2024 by Mr. DeForGee
Amazing office and the staff is so nice and friendly . They have all the answers to your questions and they are fast with servicing you . Great place overall . Damaris and Christin are amazing , great communication and energy . 5 star for sure .
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April 2024 by Isis Weiss
I have been a patient since 2016. The testing and services are always prompt. Dr. Persaud is very kind and thorough and checks every aspect of your eye health. Damaris is always very helpful with picking out your glasses and getting them back to you as soon as possible. I recommend this store wholeheartedly.
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April 2024 by Heather S
Damaris goes above to make patients feel comfortable. Definitely recommend America’s Best. Clean, quick. Professional.
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March 2024 by Moises Blanco
Damaris is very nice and amazing comino back for sure
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March 2024 by Calixto Zaxtiel
Damaris and kelsey are very profesional great place gratis price
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March 2024 by Yusmila Carrasco
Kelsey, Damaris, and Cindy were amazing! They were such a great help!!
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March 2024 by Kendra Weller
Damaris was a wonderful help today!
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March 2024 by Shirley Knight
Excellent service ice very friendly and helpful and a great deal on Eyeglasses and frames with a huge selection at very good prices as I am a cheap skate and always search for the b est deals.
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March 2024 by Juan Delgado
Unprofessional Service and Lack of Customer Care - Fort Myers Store Colonial Blvd.I am writing to express my extreme disappointment with the service provided by Anita at your establishment. Our recent visit was marred by unprofessionalism and a lack of basic customer service skills.Upon arrival, Anita greeted us with inappropriate jokes, which set a negative tone for the entire interaction. Despite providing her with clear information about our needs, she seemed utterly clueless and unprepared to assist us. It was evident that she lacked the necessary knowledge and training to fulfill her role effectively.As loyal customers since 2019, we expected a certain level of professionalism and competence. Unfortunately, Anita's behavior fell far short of our expectations. Consequently, we were left with no choice but to take our business elsewhere.It is deeply disappointing to see such disregard for customer satisfaction at your establishment. As a result of this experience, you have lost three customers who visit annually. We will be seeking service from a more reputable and customer-focused organization in the future.I urge you to address these issues promptly and implement measures to ensure that all staff members receive adequate training in customer service skills.
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March 2024 by Captain Aragon
answer to company answer (see below): you asked me to send an email detailing date, location, store number, state and city.... you have all that right here see the invoice in one of the picture I posted here, there you have all the information, I will also copy and paste in an email and send it to you and will edit here according to your answer to let people know the results. Thank you for answering.Original comment: The company policy "Assuming it is not just laziness from the workers" restrict to a few option the lens materials and features you are allowed to order, I asked about other options i could see their software menu has available and they told me you can not choose any of that option except the ones they tell you of course, very pricy, it is unbelievable that buying just one pair would be about $750 as they told me when i asked them to take out the second pair. My total for the two pair ended up being $840.95 I bought a supposed pair of Ray bans and an Adidas second pair frames, lenses I have not Idea because they do not tell you who would be the lens manufacturer. My Ray bans came without certificate of authenticity, box or any other company material except for poor quality casing and the Adidas which I had to pick up days later than the ray bans came in an extruded triangular shaped Carboard case that would be destroyed as soon as it smell water in top of any table or counter, this is also unbelievable for a pair of Adidas that normally even the more basic sunglasses came in very known Adidas casing, I am not sure if this is a employees stuff or the company deliberately buy ship from second class providers or just straight out take your originals casing away to sell apart somewhere else. I would not buy again there unless someone from the corporation give me an answer to theses issue and apologies for such a ripoff. See Pictures including detailed invoice. "As detailed as they are willing to make it" Quality of the glasses and lenses is also questionable for such high end price tag.
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March 2024 by amine kessai
This place is a joke. The customer service are so rude!!! I’ve been waiting more than 40 minutes!!! So when I was leaving and told them I’ve been waiting even if I had an appointment I said OK you can go bye.. avoid this joke place.
