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September 2024 by Mark Chadwick
What amazing service! Carlos A arrived on time, came already with the right equipment to replace our broken opener, had the job done quickly and at a great price. Had I realized how much better the new set-up would be I wouldn't have waited for the old one to fail before I called. All expectations were exceeded, thanks a lot!
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September 2024 by Heidi Williams
José Amador arrived at our recently purchased home to perform gate maintenance and to answer my list of questions. He was friendly and very patient with me, and made sure I understood how to change the code, how to sync my remotes, how to keep the gate open, along with suggestions about maintaining the equipment. I realized I didn’t have a key for the receiver, so he furnished me with one as well. He was efficient and professional. We have a list of things to check and vendors to contact as we get settled in this house, and I really appreciate José’s help!
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September 2024 by Mary Lemmer
I just had maintenance done on my residential garage door. He arrived at the time promised.
Juan was great. He did such a good job. Very thorough & very cost effective.
I would definitely call Action for any future issues. Plus, I'll recommend this company to anyone needing this service.
Once again, thanks
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September 2024 by Michael Kassen
I just had my garage door serviced by Hason from this company. He was extremely knowledgable and was able to sync up my remote with my keypad and internal garage switch in an efficient and timely manner. He showed up on time and did an excellent job. I was thoroughly impressed and happy to leave a five star review. Thank you Hason … Great job!
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August 2024 by Thom
Action Door installed my "impact" garage door and later a Lifestyle garage screen a few years ago and both were exceptional experiences in product quality and workmanship. Today, Jose P came to repair a broken cable and service the door and screen mechanisms. Another incredible experience! This is a fantastic company with a terrific crew that I am happy to have in my home. I highly recommend Action Automatic Door and Gate!
7/18/2023 This original post is 6 years old and today Miguel came to repair a broken spring and service both the garage door and Lifestyle screen. I am every bit as happy with Action Door as I was 6 years ago. Good product and reliable service. Thank you Action Door and Miguel in particular!
8/27/2024 Hasan from Action Door (Fort Myers) came today to replace a broken belt on my garage door opener. Another very positive experience by an excellent representative of a company I have used several times over the years. Good job!!!
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August 2024 by A Wolf
I called Action and arranged for someone to come look at my garage door to give me an estimate on repairing my door vs. installation of a new door. No charge was mentioned.
The guy arrived and gave me kind of an off hand price for repair and said he could start on it right away. I asked about the estimate to replace the door, because that was the way I was leaning, and he said he would have to charge me $50 for a garage door replacement estimate. LOL He also told me, all the other garage door companies "are garbage."
Very unprofessional. I won't use this company.
I've used Roy North in Fort Myers before and was very satisfied with the work and professionalism. I'll probably go that way.
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August 2024 by M&M
My spring broke on a Monday night. I called Action the next morning spoke with Joanne (very nice and knowledgeable) she had a tech here (Gilbert excellent tech!) that day and replaced both springs. Gilbert was professional, on time, great attitude, friendly and extremely knowledgeable. I have used them in the past for annual maintenance and will continue to use them. I highly recommend them.
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August 2024 by Trenna Woodley
Friday 7/20 after business hours note that my garage will not open. Assess and note the spring broke. Had to call emergency service as needed my car out of my garage. In call came out Saturday morning. Nice man and he advised I call them about my previous warranty on my spring break which was 4 years ago. I called and spoke with the receptionist and she was super nice and no fault of hers but upon talking with her team , even with my yearly maintenance, a spring still under warranty and then they factor in the emergency call they would only credit me $10. Mad ?. Being loyal paying customer means nothing to people anymore. So tell me how are we to know when the spring will break. How can we not be compensated for the spring that was still under warranty ? I call this bad business. No fault of the phone receptions nor the repair man but the manager / business owner shame on you ‼️
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July 2024 by Leslie D'Alessandro
Juan I performed annual maintenance on our garage doors today. He was on time, polite and thorough. He listened to my husband's concerns and made adjustments to our doors for improved operation.
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June 2024 by Dave Thome
I had Action put in a new garage door opener 2 years ago. I garage door never opened consistently. The garage door springs were the wrong size. The end lift cables were left installed frayed and could break and cause injuries and damage. I noting all of this as I had Mo Better Garage out last week and had a whole new opener, springs and cable accessories installed properly After they weighed the garage door. I took pictures of the things that were wrong from Action too. Now our new equipment works everyday and works properly. I strongly recommend Mo Better over Action!
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June 2024 by JGirl Do
We are very happy with the speedy, friendly and professional service that we received from Action Automatic Door & Gate for the service call we made for our garage door sensor. They arranged our service quickly, and their technician Carlos did an excellent job with the repair. He also took the time to review the issue with us and provided helpful garage door tips and additional contact information. We appreciate the outstanding service we received and feel confident recommending Action Automatic Door & Gate to others.
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June 2024 by Aileen Smith
From start to finish they have been extremely professional and responsive. Had a new garage door installed a few days after I accepted their quote. The price was good, the installation was very good, the follow-up was very good, communication was excellent and the door is beautiful. Had a minor issue with the installation that they promptly corrected. I am over the moon pleased with my experience with this company!
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June 2024 by Robert Feldman
We recently had our garage door repaired by your company, and we must say, the experience was outstanding. From the moment Carlos and Adner came for our repair service call, it was apparent that they were knowledgeable and friendly. They took the time to listen to our concerns and provided expert advice on the necessary repairs. What impressed us the most was the transparency and honesty exhibited throughout the process. They kept us informed every step of the way, explaining the repair in detail and providing fair pricing options. Not only did they complete the repairs promptly, but they also went above and beyond by performing a thorough inspection and offering preventive maintenance recommendations to ensure the longevity and safe use of our garage door.
Prior to your service we made the unwise decision of hiring another garage repair company that we got from a Google search. What appeared to be a great company on their website turned out to be an unlicensed, deceitful and unskilled garage repair company. We did not trust their technicians or the safety of their work, so we called a friend for a recommendation. She spoke very highly of your company and her experience with your technicians. Carlos and Adner showed us the deficiencies of the previous company's workmanship and the potential safety hazard that remained due to their inexperience and lack of concern.
Soon after Carlos and Adner repaired our garage door perfectly, we had the pleasure of communicating with your Service Coordinator. Liz was incredibly helpful and assisted us by documenting the problems found by Carlos and Adner regarding our initial service repair. Her assistance and documentation led to a successful result in our dispute with the first garage door repair company. Our experience has demonstrated to us the critical difference between service companies, and it is now obvious how fortunate you are when you find a highly skilled and honest company such as Action Automatic Door and Gates. I highly recommend Action Automatic Door and Gate for anyone in need of a reliable and trustworthy garage door service. Their exceptional service, expertise, and dedication to customer satisfaction have earned my trust and loyalty.
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May 2024 by Rosemarie Thiebes
My experience with this company has always been more than satisfactory, which is why I stay with them. Their techs arrive on time, are polite, knowledgeable, and trustworthy. By that I mean they don’t try to sell you something you don’t need.
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May 2024 by Donna Pugh
Moises replaced our garage door springs on an urgent basis, then shared the benefits of a new garage motor with belt vs. our 20-year-old chain model. We are pleased with the new unit, along with his knowledge and professionalism. Ask for Moises!
