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May 2024 by Sarah Carter
Hector F. Was absolutely amazing, helpful, personable, quick and efficient! Thank you Hector!!
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May 2024 by Alyssa Lizardi
I spoke with a man named Hector Fernandez and he had excellent manners and was able to efficiently help me with my policy. I recommend going to them for affordable SR-22 policies!
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May 2024 by M
Hector Fernandez saved me as a customer if 5 years today! After a rude call with a representative I called back and was greeted by Hector, who understood what customer service truly meant! He listened, found a resolve, and apologized for the treatment I initially received. I was one click from accepting terms from another insurance company.. Hector, please continue to shine because you are exemplary. Kudos to you and your team.
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May 2024 by Anna Schroeder
I was very nervous about my insurance canceling and could not get ahold of a branch closer to where I am, but every time I've called this specific branch I've spoke to Lucy who was so kind understanding and helpful. I don't often take the time to leave reviews but she deserves a special shout out for how professional and helpful she was to me last week! She found me an affordable policy that works well for what I need and it was all in under 10 minutes start to finish. Very happy with my experience here!
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April 2024 by Evan Ruddick
Got a quote online, arrived in person to finish out getting insurance on the car I just bought. Hector was attentive & fast.saved me a few extra bucks and I was in and out in 15 minutes! Definitely recommend Hector & the Acceptance Insurance team for anyone's car insurance needs.
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April 2024 by Jean Claude JEAN
Lucy was very helpful and great customer service
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April 2024 by Ricky Towne
Hector is great and assured me their nightmare Phone Service was Revamped. They threw ( corporate)A Tissy Fit over My Ex and I both using them on separate policy's.I'd recommended Them to her (We Are still Great Friends and Roommates) and We were bundled together with great deal on three cars...Then she was in an At-Fault Accident..! Be Warned; It not only affected her rate but My perfect Driving Record shows at Fault also..That was a different company but it follows! They made me Get a New Subscription after I swore I lived At different address ( just kept that as mailing) partially Tru.I dropped them when they tried that again!Found about equivalentGood Rates though
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March 2024 by Laquita Truttling
Hector was very helpful!!!
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March 2024 by Twila Robinson
Hector was Very professional and understanding. Upfront, direct, and very patient.
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March 2024 by GIGI SOLANO
Hello...I've been with your company for a couple years , I'm very happyto say your company have very good attendance to service,I appreciate your hard work and dedication to your customers.Thank you Lucia and HectorBest RegardsG. Solano
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March 2024 by Bekah Spin
Best place for affordable car insurance. Hector and Lucia are so helpful - just walk in and ask for a quote.
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January 2024 by Aaliyah Harden
Lucy was an amazing help. Top tier 10/10 customer service. She helped me in many ways and found the cheapest car insurance for me!
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January 2024 by Migdalia Casas
Amazing service and they are super helpful. I am really hard for finding insurance and they helped me solve the riddle with amazing courtesy and professionalism. Thank you. ??
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January 2024 by Willie Singleton
I've been working with a claims adjuster and total loss rep. for over a month now from an accident that,was caused by one of their insured. They have taken my car and no funds have been released. In the mean time, my family and I have to keep borrowing each others car to go to work.I get little or no response from any of the Acceptance representatives. Do not buy insurance from them. If it was available, I would give them 1/2 of a star review.Frustrated and deserted.
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January 2024 by bonita
Hector Fernandez A wonderful for the people Agent, who went well above and beyond to get me the best policy and help I needed for a previous state. The best Agent a person could have.
