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June 2024 by Bernd Cohrs
Very nice staff
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June 2024 by Carl Lottich
Had to make an appointment to get international drivers license.
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June 2024 by Bob McLean
Used AAA travel, with Angie. Great service, very helpful.
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June 2024 by Barbara Novak
The lady at the desk was very helpful, but she definitely needs help. They are short staff.
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May 2024 by Joanne Krickovich
Marcus saved the day for us by changing our tire! Very prompt and courteous. Marcus is a saint! He’s very polite. He changed our tire and he gave us water because it was hot!!!! ❤️
Andre let us down big time. He can’t follow directions
Robert was good a few years ago. Robert saved the day for us! Thanks for bringing us gas after we ran out!! Robert is such a gentleman and such prompt service!!! Thank you!!!
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May 2024 by Bob Lemley
I switched my AAA Club some years back, from Findlay, Ohio to Ft Myers FL, While with the Ohio Clubs, I never had any issues at all.
I have had some good experiences with the Ft Myers club concerning roadside assistance, as well as some very, very bad ones. I stepped my coverages up to their best plans, which very unfortunately, the service didn't improve like I had hoped, today I had a vehicle lockout situation, I was in Ohio at the time, I got hung up on 5 times over a period of 2 hours, then I finally gave up. I have always had issues with this FM office when dealing with them directly, if I choose to stay with AAA, I will no longer be associated with this Fort Myers club location, Warning to others...you may want to consider using at least a different location club. I have been with AAA for 19 years at this point. VERY DISAPPOINTED in the Fort Myers AAA Office!
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May 2024 by aut sept
I went to the AAA in Fort Myers for driving directions .The triptiks that I received were not as useful as I could reasonably have expected. I would always just use my GPS . The information that was given was given grudgingly. The staff person demonstrated no interest in my travel destination or safety. Thankfully, my GPS is working now.
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May 2024 by Ana F
We had a bit of a mix up with getting an IDP but they worked me in without an appointment and were very kind and efficient. Just to clarify, if you are not an AAA member you will need an appointment for an IDP.
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May 2024 by Greg Pickett
Always fast and great service people.
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May 2024 by Kevin N
Amazing people and very helpful
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May 2024 by Labrador love and loyalty
They scam people
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May 2024 by Elliot Garcia
I had to visit this location as the Naples location was out of International Driving Permits and I am glad I did. The staff here was so friendly despite their reduced numbers. Unlike the Naples location, I was treated with dignity and respect throughout the entire process. The ladies in this office went above and beyond their normal duties - Shirley, Becky, Stacy, Linda, etc. I highly recommend this location if you have AAA business.
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May 2024 by Todd Nonya
I went to the Fort Myers AAA Office attempting to get a international driving permit. The lady at the front counter told me that since I am not a member I had to either get a membership or handle it through the mail. I called AAA and was told this is a government supported service and a membership is not necessary. I went back and told the lady what I found out thinking she was just mistaken. She then said "well if you insist on not having a membership then you can schedule an appointment." So she clearly lied to me. She told me I would have to come back the next day. I then went to a different AAA office where they were great and I got the permit. I will be leaving a positive review for them.
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May 2024 by James Gaasch
My wife and I have been Triple A members for 47 years. Monday we stopped in to have a document Notarized and they refused saying one of us was not a member. We have had dozens of documents Notarized at this location over the years, but now all of a sudden it was a flat out NO. I am dropping my membership at the next renewal.
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April 2024 by RUSTY CHEERIOS
bobbi brooks is one of the nicest ladies i've ever talked to, very helpful in answering questions and assisting me with getting an IDL. very friendly
