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March 2024 by Aldys Cruz
Angie is the best!! Always helpful.
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January 2024 by elaine wilson
No one ever answers the phone…..
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October 2023 by Mel T
First of all the individuals who work in the building are wonderful. I have no problems with them, they are lovely, personable and helpful and the only reason this location gets 3 stars. The individuals who deliver the mail are awful they get a 1/2 star if possible. If you are new to the area my best bit of advice is to get your mail as soon as they deliver it, and keep track of packages. The person who delivers our mail seems incapable of shutting the mailbox, and since we live in Florida it rains often and the mail is ruined. We have had cards, checks, and letters turned into soggy bits because they can't be bothered to shut the mailbox all the way. Checks can be replaced cards cannot. Packages have gone missing or have been delivered to homes that could not be mistaken with the address. I complained once about the mailbox not being shut and the carrier punished us by leaving it wide open for the following week. The only safe bet is to rent a PO box but then you have to deal with that being a point of contention with anything that requires a physical address and the resulting confusion of mailing vs physical address. Those that are hired to deliver need to be further trained and supervised because in this age of communications packages shouldn't get lost this often and shutting the mailbox door isn't rocket science. I am aware it is a tedious and possibly thankless job, but closing a mailbox is not asking too much. To the employees in the office big thanks to y'all, we love you!
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October 2023 by James Benefield
Mail delivered to the wrong address, opened packages/stolen items, and retaliatory action and lies in response to complaints.USPS should be embarrassed by theseemployees.
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May 2023 by jeannie elliott
6 weeks ago I called and let them know I was closing on my house, and she was real nice and assured me she'd get me a box all set. I've been in my house for one month today, and still no mail box. I'm getting irritated now.
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December 2022 by Donna Martin
It’s pretty sad when your postal carrier lies. Nothing in my box, but notice to the addresser says I requested they hold it at 10:50am and she hasn’t even delivered to my house yet. I know they’re busy this time of year but DO NOT LIE!
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December 2022 by Tab Suppa
I had to pick up my package because it was to big for my mail box. The women/cashier had such great customer service. I told her I would not be able to get the package if it was exposed because it is a Christmas present for my daughter/neice and she was with me. The woman took her time to cover up the box that exposed what was inside. She's amazing and did not have to go out of her way to do that. I really appreciate her.
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December 2022 by Karina Fernandez
If I could provide more stars I would to the mail woman Amber! She is always so sweet, professional and always goes more and beyond! I really appreciate having her service our community at such a timely manner. You are a life saver. Thank you!!
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October 2022 by Emily Dismuke
The mail lady for my home address ran over my dog. The neighbors witnessed it and she picked him up out of my driveway and tossed him to the side and took off. I have video footage. She needs to be fired because this is not the first time she has hit an animal and took off with proof. Now I have to explain to my children that their 6 month old puppy is never coming home.
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July 2022 by Lauren Huffman
I received a notice in my mailbox that stated I had something that required a signature. Unfortunately I do work from 8am till 5-5:30 everyday so I got off work early in order to make it to the post office in time as they are only open 9:30-4:00, I work 45 minutes away from the post office and of course was stopped by a train. I then called (5 times before someone answered to be exact) and let them know I had gotten off early and I was on my way to sign. The lady who answered the phone told me “the system shuts down at 4.” Okay no problem. But then I remembered about 3 months ago my husband had to go up and pick up a package that wouldn’t fit in our parcel locker and he as well was headed that way as fast as possible but knew he wasn’t gunna make it in time so he called and was told “no problem I’ll wait for you.” He Arrived at 4:20 they unlocked the door and he was assisted. So I figured I’ll still head that way and hopefully they will help me or, at least, allow me to sign (if possible) so they could deliver it to my mail box tomorrow. I pulled in at 4:10 ran in side a woman was standing at the counter and the door was locked so I gently knocked on the door. she looked up and said “we closed at 4. “ I replied by saying “yes ma’am I understand I just have a quick question to ask.” She then ignored me (I heard her so I know she heard me ) I very patiently waited as she counted her money. After 20 minutes she finally acknowledged me again by yelling “I said we are closed we open in the morning at 9:30!!” I said “ma’am I left work early and tried to get here as fast as possible can you please at least answer a question.”She completely ignored me again. I then tried to call the phone it rang and that was ignored as well. At this point I left . I don’t understand why when a man calls or comes in it’s no problem at all to assist them but when a woman calls it’s a huge problem and treated very poorly. To the lady at the counter, learn how to treat people with a little respect. a little bit of kindness goes along way. I sure hope one day you don’t need something urgently, leave work early, do everything with in your power to not inconvenience anyone and someone treats you like you are none existent.
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February 2022 by al w
Not very friendly or helpful USPS, so don't expect much cooperation or support to help you if you aren't just buying stamps. They also "were unable to deliver your package" for unexplained reasons and then handed it over to a random person without the package slip at the office. Worth finding a more progressive USPS if you can
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October 2021 by Valerie Tompkins
The mail delivery person that delivers to ne 141 terrace needs to slow down. This is a privately maintained road. If you don't want to slow down further steps will be taken to slow them down. You have been warned.
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September 2021 by Gloria Kaye Schwartz
Unreliable, slow, careless, and I can go on. I get an email everyday with pictures what's in my mail for the day and I guess they only deliver when they want. The mail won't come for 2 days then it will be full of mail that was already supposed to be delivered. Today my check is in supposed to be delivered and it's almost 6pm and she still isn't here. I have the email showing it's to be delivered today. I've been waiting all week for this check and really need it. There's days the mail don't show up til as late as 6:30pm. I've had packages left at the end of my driveway in the rain because she didn't want to get out and put it on my porch. I've had other people's mail delivered and mine delivered to them. They honestly only have one mail carrier that actually comes at a decent time and it's not the usual mail carrier. I think it's time the regular carrier retires or finds a different job. I mean really, what does she do all day??
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August 2021 by Mysteri B
Clean and organized. Pleasant staff. Speedy service
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July 2021 by Perfect Weather
It is a constant problem that my packages never arrive. I don't know what's going on with this particular Post Office but there are the least reliable of any postal service I have used in the last 20 years.
