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February 2024 by Christine Gallart
Car piece stolen while in storage.I have been storing my car here for the last year and half while i am away for work and have had no problems. Unfortunately up until last week when I picked up my car. While in storage on their property, as I was paying them every month, my car got vandalized. My catalytic converter was stolen. I brought the car back, the manager took a look, and out right told me the owner wouldn't pay for it. Tried multiple times to try and get in touch with the owner just to have a civil conversation about the unfortunate situation and nothing. Just extremely disappointed in this situation, Now Im out a couple thousand dollars from storing it and paying for a new catalytic converter. Please, please find another location to store your car!
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August 2023 by Megan Rademeyer
Had all sorts of complications leaving our vehicle here for a few months. The staff are unprofessional and unreliable.
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November 2021 by Mark Montgomery
I've been storing my truck on and off here for the last 4 years. Gone up to 6 months at a time. Inside some and outside other times. The whole staff is extremely nice and accommodating. Never had an issue and they start my truck and move it around a little so its not sitting for 6 months, also arranging for it to be washed once a month and sending pics. And dropping me at the airport when I leave my truck.Try to find that service with any other company. Reading most of the bad reviews are a laugh. If they are out of the shop its for work dropping something/ someone off or picking something up and its never for long. Have a little patience!! Any experienced "yachty" would not get super upset that they spent 35.00 and their scooter wasn't perfect. Have a feeling most bad reviews come from jr. deckhands and jr. stews that just left their parents house on a far plane ride, ended up in FLL dayworking and have 500 dollars to their name. Thanks for the great service over the years, most people appreciate you guys!!
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November 2021 by Lee-Anne Nell
Best experience, if you need a car without and difficulty don’t hesitate to get in contact with Yachty Rentals.You guys are amazingThanks Michelle & team ??
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March 2021 by Stephen H.
I travel a lot as a captain yet NO ONE services their clients like YACHTY RENTALS. The opened up specifically yesterday to make sure I had wheels. Then around 6pm I'm 10 miles away and I get a flat tire. Again, they stepped up to the plate, picked me up and TOOK ME TO WHERE I WAS GOING. Today they opened up again just for me and has another scooter waiting upon my arrival. Service like no other!! Love each of you for your personal care
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November 2020 by TLYS AZ
Ray.... your and your crew is just awsome.Awsome service, great price....
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November 2020 by MedicalSolution Center
Yuck! Don't do it to yourself. You will regret it!
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November 2020 by Sharon Rizo
DONT GIVE THIS PLACE YOUR $$$Turned down business due to laziness.A girl named “Riley” that has never worked here before because owners were away in NC basically gave us the run around.Seems like she was just dragged to be there in case anyone needed to rent a scooter, even though she had no idea how anything really worked.We called at 11:38am asking if any scooters were available to rent and she said yes. So we asked if we would have it for a full 24 hours or just the rest of the day. She asked someone then came back and said we could have the scooter for a full 24hrs and return the next day. She also said she would be there until 2pm12:30 rolls around we call back before heading over (15 minute Uber ride) and to make sure Scooter was for two people to ride. She says yes and asked us to confirm if we were going to rent because they were going to close at 1pm now.12:45pm currently in Uber on our way there she calls us and says owners are only renting to those who have rented with them before ....Not bashing “Riley” as it was out of her control but owners should be more direct and responsible enough to have people working there and covering shifts that have if ANY knowledge on how to run their business.From the reviews YIKES not a good look should’ve check them out before heading here. If you are considering this place GO SOMEWHERE ELSE.
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November 2019 by Chris Padwick
Very helpful and friendly. Good value for money. And they gave me a ride back after I returned the scooter. Very pleased.
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November 2019 by Elena S.W. Chow
Great service & value
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November 2019 by Gabrielle Genovesi
I was very disappointed with Yachty Rentals on my vacation to Fort Lauderdale last week. My boyfriend has contacted them about a scooter a few days prior to our arrival (Wednesday during business hours). He inquired about renting a scooter for half a day on a Saturday starting late-morning.They told him that a scooter would be available to rent and for us to head over after we landed at the airport to get it, since our flight landed on 10:15 am on a Saturday, which was during Yachty rental's open hours. We paid for a $20 cab ride to get over there just before 11 am. The sign on the building door listed their phone numbers and hours, indicating that it should be open. We went to open the main door-locked. We knocked several times-no answer. We even called both numbers several times and heard it ring through the door. We decided to hang out for a bit longer to see if someone was just running late, but by 11:15 am we still had no luck. We did leave a voicemail but no one called us back that day. The following day my boyfriend received an email asking if we were still interested in a scooter, even though the date did not match the original date he sent them for the day prior. I get that things can happen and people won't show up, but no one called or explained what had happened to us, and we ended up having to pay for another cab to take us somewhere else.
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November 2019 by saint john hunt
NEVER TAKE YOUR SCOOTER TO YACHTY RENTALS!My scooter wouldn't start so I brought my scooter there because they said they were familiar with a QLink Pegasus and it's only a mile or two from where I live. After almost 2 weeks they called and said that they could not fix it. So, I went over there and they returned my scooter all taken apart! And, they charged me $80.00 for looking at it! Not only did I have to take it elsewhere for repair but the new repair place told me that many important parts were missing! When they told me what was missing, I went to Yachty Rentals and gave them the list of missing parts. They flatly refused to admit that they had lost parts of my scooter. Do they think I'm out of my mind? Later I remembered that the mechanic said he was familiar with Q Links because HE HAD ONE HIMSELF! Now it made sense! Not even an apology. I had to purchase new parts in addition to the original repair. The problem was simple; the Q Link has an automatic kill switch attached to the kickstand so somehow that switch was malfunctioning. I recommend never taking a scooter there.
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November 2019 by Brody Ebersole
Such an amazing service and team running this place. I went in needing a rental car to go to a visa/ passport interview in Miami and I was given the most incredible help by the team that I wasn’t even expecting. They helped me find the right people to contact, which documents I needed (and printed) and even got me an appointment booked at the embassy. They have serviced from rental vehicles to storage to visa assistance. I couldn’t recommend them enough!!!
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November 2019 by Yann Rougeot
This place deserves a 6th star. Very affordable prices, and as soon as I had an issue with my moped, they took care of it extremely adequately. 100% would recommend
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November 2019 by Shakyra Johnson
Yachty Rentals is a godsend. Amazing affordable rates and customer service. I hope I have to use them in the future. Thanks to the entire staff at Yachty Rentals.
