The Verizon store in Fort Lauderdale provides mobile, 5G home internet, and business services. Customers can visit the store, schedule an appointment online, or place orders for in-store pickup, free two-day shipping, or same-day delivery. Customer reviews consistently highlight staff who are accommodating, professional, super friendly, and efficient. Employees are noted for making customers feel valued. Several reviews commend staff for their patience and for taking the time to thoroughly understand customer needs, making processes like switching carriers seamless and stress-free. Attention to detail is a common strength, with staff reviewing previous bills to find significant savings and better plans, with one business customer saving a substantial amount monthly. The staff's knowledge, dedication, and ability to explain things clearly are praised, contributing to a positive and overwhelming experience. Based on the service and deals, customers report being highly satisfied and even switching their services to Verizon.
Traveling from out of town and hubby had a phone issue. Stopped by about 20 minutes before the store closed and Dylan was extremely helpful, including staying after closing about 15 minutes to assist. Great customer service
February 2026
Had an unfortunate incident where I had to return a phone worked with Dylan in the store and he treated me as though I was buying the most expensive phone with the most expensive plan like a king…
Kudos 😉
February 2026
His name is Eric. Instead of focusing on making a sale, he genuinely focused on helping me solve my problem. He was patient, knowledgeable, and made a stressful situation feel easy and taken care of. Customer service like this truly stands out — I left feeling supported and very grateful.
