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March 2024 by Justin Cardinali
The worst of the worst! Ratchet is a nice word for the scummy souls that work the counter! Avoid if possible do yourself a favor and drive out of your way to the one by the airport 2801 s federal
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March 2024 by Brittany Law
They are very rude, non-professional and are a disgrace to the United States postal service. Consumer affairs needs to look into this office and make some serious changes.
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March 2024 by Jose Centeno
Worker Sabrina, called an old lady retarder only because she was asking too many questions this person should be fired! and should not be working with the public.
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March 2024 by D N
Online says they open at 8:30am on Saturdays but the staff are heard talking to each other and not opening up the metal door/gate that leads to the desks even after 8:30am. Staff is careless
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March 2024 by Callen Perry
Submitted my first time Passport here. They took my photo, and did the money order here. I was in and out within 30 minutes. Incredible service
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March 2024 by CHRIST Vessel Of Honor Royalty (God kingdom citizen)
There was a young girl tall with dreadlocks at the pick up window, she was very insulting/disrespectful. Was trying to tell her what I’m picking up , she shush me with her 2 fingers place on her mouth, like I’m a kid and I’m her child, Telling me don’t talk over her. when I try to put her in her place, she shut the door and slammed it on me. I had to go in the general service line to finally be helped. The word moral does not exist at that place. I’ve been to different locations, I’ve never encounter so many disrespectful people. Other then your work place, you never know where else you will encounter people, you must be kind at all times, beside you’re getting paid to work and serve the people.
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February 2024 by Sara Molina
This is the main USPS that I use frequently. Janet took care of me this morning and was incredibly sweet and helpful. My husband stopped by the other day to get fingerprinted by Sabrina and she was very patient with him. All I have to say is just be prepared with paperwork with any fingerprint or passport service and ensure you have an appointment when needed. All passport renewals for adults need to be sent by mail - they will not help you here with that.
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February 2024 by S Habb
This place is a joke. Service with an attitude if there is anyone at the counter to help you. Where the drop box? Nothing saying the slot in a wall is for mail or garbage, and in an odd location. Not an ink pen to be found in the entire lobby.
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February 2024 by Antoinette Tisdale
Birthday card mailed with gift card in it to Ohio from Ft. Lauderdale never reach. Called Toledo headquarters on Erie St. they checked but never found the birthday card. Date Feb.16.2923Mailed from Ft. Lauderdale zip33311 to zip 43607.Many crooks in system stealing and opening mail.
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February 2024 by Inés M.
Terrible service received by a morenita at the counter. She was nasty and mean. Waste of time.Do they train they employees to deliver a good customer service?
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January 2024 by Tayra Luque
Even if there are busy all the staff are very professional. My last visit I have a situation and Janet was diligent and over. She did the EXTRA MILLA!!!
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January 2024 by Keyundrea Meadows
Does not answer calls.
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December 2023 by Michelle LePaz
I feel that I was treated badly. I went for a search of package that it’s not moving and this is the last location that it pin. USPS customer service suggested me to go to try to get more info. I been talking to them (customer service and my post office) I did my missing search request and everything but since it’s an important package I’m going the extra mile to go to try to find it. The ladies at front didn’t even say hello to me the same way they were treating the other customers that were black. I felt like they were racist towards me and had an attitude. I treat them with respect and just needed a service and at least them to type the tracking number and try to check in the system. The lady on the front just told me that she wasn’t going to check any number and I just left because I will never cause a scene or treat someone poorly. They need new people that are ableTo work and treat everyone fairly.
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December 2023 by Legacy Vibration369
Mildred and Edward and 2 other staff members were exceedingly helpful. I needed to do an important transaction and they walked me through in how to efficiently get what l needed done.Not only were they patient and understanding but extremely helpful. The young amazing lady with the short jet black bang in the front and the young lady with the beautiful blonde short hair keep up the amazing jobs you are doing.May all your legacies and all you all desire to do within your postal career and beyond be met.Thank so much for top notch services.??✨️✨️✨️✨️?
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December 2023 by Tab Palmisano
I am in the post office at least once a week and I try to avoid this location at all costs, but unfortunately it is where I have to visit if I ever have an issue with my mail being delivered. The staff need major attitude adjustments, they really don't care about helping anyone. Went in this morning to try to locate a package that was supposed to be delivered yesterday (received an informed delivery email confirmation), but the package didn't show and the tracking said there was an issue with the delivery. Went to the PO and they can't tell me where it is or what happened, they can't find it and they don't know anything. The 3 people in front of me were told that same exact thing. They need some major adjustments and some quality control because it's ridiculous. If I could change my post office I would in a heartbeat.
