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October 2023 by TEAM JAM
They tried but nightmare. No vehicles, sent ua to a place that didnt exist. Went to Home depot and rented after driving to 3 uhaul locations in Ft Lauderdale to no success. Plenty of vans in each lot but they were reserved for customers who never showed
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September 2023 by Khalid DeGuire
Easy in, Easy out! No complaints whatsoever
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July 2023 by Krystal Shields
Overall the experience I had was unlike any other. The two gentlemen we're very helpful and I was in and out within no time. And with the night drop box. Returning the rental after hours was a breeze easy as 1..2.. 3... Definitely will be returning again ?
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May 2023 by Juanita Brown
The service is very good they help me a lot I thank them very much I will do service with them again
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May 2023 by Gary Baker
I couldn’t get on the app because the app wouldn’t send a verification code to my phone.
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August 2022 by dou m
Unresponsive
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July 2022 by Ashley white
They never answer then when I do get a answer they hang up on me and don’t answer again well they lost on money went to a different with great customer service.
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May 2022 by Gustavo Rodriguez
Made the “guaranteed reservation” on a truck and came to pick it up at the location at the time scheduled. “Sorry, we don’t have any trucks”.
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October 2021 by Olivia Charles
Andrew helps us today. His very helpful. We had no idea how we will make a peacefull moving transitions to Dallas Texas. He help us resolved the issue
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March 2021 by Dede daily lifestyle
Andrew helps us today. His very helpful. We had no idea how we will make a peacefull moving transitions to Dallas Texas. He help us resolved the issue
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September 2020 by Stephanie Rivera
Your sale person kaya was excellent she even got to to get a unit with this company and to leave another where I am at now so she’s a keeper but I phone today looking for her about4:20 to 4:45 my lord I told that person I’ll wait for kaya but I’m still impressed with the company thank you for being there when I needed ?
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August 2020 by Matthew Walker
Service was very good and not to mention they give you options to save some money. Fast and efficient and let us know all of the information up front.
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May 2020 by Nana Diane Koretha Earl
The staff were professional and very nice. The truck broke down due to a bad battery terminal however the rep had explained very clearly what to do if we had any problems in the beginning. We followed his instructions, a repair truck was dispatched and it was all resolved. We were issued a small credit for our time which I appreciated.
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April 2019 by Richard Perkins
We spend over $ 11,000 dollars per year renting trucks. The manager of this location, Harry, should be fired and management should come in and reorganize the entire location. He is extremely rude with a "I do not care about you attitude". Disrespectful is the best way to describe this manager. If I had someone like that in my business my doors would be closed. I am tired of picking up VERY dirty trucks and passenger seats with seat belts that do not work. This is not the first time we have had problems with U-haul. Also, the location at 1124 West Sunrise did not even clean the last truck we picked-up. It had broken glass and screws in the back. Also, the cab was dirty with food and other things. Again, the seat belt did not work and which jeopardizes my staff. Upon returning the vehicle the manager charged us for a cleaning fee for the bad condition he gave it to us.
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October 2018 by juan gomez
They perform an awesome job, truck was clean.