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October 2024 by William K.
I Very often go to this shop and I love it. but today a lady and the register was rude to me, no hello no thank you no smile, I SAID thank you and she just turn away from me with grumpy face. Talking on her phone on the work place. Very disappointed,
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October 2024 by Vadim Osadchii
I’ve been a loyal Fresh Market customer, mostly buying poultry and pastry, and I’ve always had great experience. I’ll keep shopping for those and other things.
But recently, I’ve noticed some quality issues, like hair in the rolls and even an inedible shrimp tail, which makes me think there’s something wrong. Also, the store-made pizza just doesn’t seem to match up with the rest of the products in terms of quality.
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September 2024 by Roxanne Caiolino
The man by the fish department is always helpful and friendly,great employee
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September 2024 by Andrew Martin
Bought 4 Chateaubriand which should look like the second picture as advertised by Fresh market.
First picture is how much fat I had to trim off of them to make resemble the picture they advertise. Silver skin. Actual silver skin. 6.5 ounces of fat! This is a joke. Basically lost almost a full ? in fat.
What a rip off!!!!
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September 2024 by Fernando Pineda
30 minutes waiting. For someone to sell me a damn cake , someone shows up but spends 20 minutes on the phone and i had to leave instead.
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August 2024 by Positive
I recently visited Fresh Market and was served by Nyah. She was incredibly kind and helpful, making my experience so much better. Nyah’s friendly attitude and great service really stood out. She’s definitely a fantastic worker, and I’ll be looking forward to seeing her the next time I shop there!
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July 2024 by seth o
The Fresh Market on N. Federal Hwy has great staff and management. Each of them are personable and care about their customers' experiences! Very clean, laid back atmosphere, and overall a tight ship.
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June 2024 by Michael Reynolds
Friendly & convenient love the ready meals for 2 for $18
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June 2024 by Jay Pizana
I recently visited Fresh Market and had an extremely disappointing experience. The store was noticeably understaffed, and the customer service was appalling. In the meat department, the staff was more interested in their phone calls than assisting customers. They rushed through interactions, providing terrible service.
At the cake and pastries section, there was no one available to help. When I finally found the manager, he seemed annoyed by my request for assistance. His high-pitched voice made him sound angry, and I couldn't tell if he was burnt out or just indifferent. This store desperately needs to improve its customer service to match the standards of Whole Foods.
Additionally, I observed a concerning discrepancy in service quality based on race. It was clear that white customers received better treatment compared to minorities. This kind of discrimination is unacceptable and needs immediate attention.
Overall, Fresh Market needs a major overhaul in staff training and customer service to create a welcoming and inclusive shopping experience.
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June 2024 by Alex Lazar
Niyah provided amazing service at the food bar and helped me make my food choices. Always appreciate the amazing customer service here.
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June 2024 by Brett Vaughan
Coffee run!!
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June 2024 by Pavel Kipan
Customer service is non existent here. Rude staff. Good choice of wine, some options as for local store but far away from variety and quality of Whole Foods
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June 2024 by Lindsay V
Beautiful TFM location on the inside. They have a nice selection and we found everything we needed.
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May 2024 by sam s.
Beware of scam. I was charged $170 for the items listed (worth~$60-70). As you do not get a breakdown, only realized at home.
Update: Issue is clarified and refund will be given. Still not good that this is happening and believe freshmarket should follow standards and print receipts.
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May 2024 by Elaine Singer
Inappropriate to send out information for planning Seders AFTER the 2 nights for Seders. Very disappointing for Fresh Market.
