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August 2023 by Classic Bucks
I went to purchase a vehicle listed for $12000 and once I got to the store I was told the price was $12000 after a $4000 payment which was hidden in a disclosure. I had no choice but to purchase the vehicle due to fear of spending more money on Lyft rides from dealer to dealer which would be taking away from the payment I was trying to make. I gave the dealer $8000 down and told the dealer I would bring the rest in 2 weeks. I took the dealer the other half as promised but I was short of a few hundreds because something happened with my bank. I told the dealer I would be back soon with the remaining balance but couldn't get it so I tried to get a loan. The dealer told me if I go purchase the title he would help me get a loan so I purchased it with my last $120. Once I got the title I took it to the dealer and he told me I have to sign it to get the loan so I did. After I signed it and gave the title to him I reached out to the dealer everyday asking when will the loan be processed and he told me in a few days. After days went by of me being hungry because I gave my last to purchase this title I still didn't hear anything about the loan I went online and seen a lien had been placed on my vehicle. I called the dealer and told him I see a lien on the car but didn't receive the loan and he told me I need to bring him the remaining balance or he was going to get shady with me and saying no one put a gun to my head and made me purchase the car. After weeks of suffering I finally came across the $753.00 to give him and took it directly to him. My auntie died and I needed to make it back to Georgia for her funeral but had just gave the dealer my last so I was still trying to get a loan on my car. I never received any paperwork about a lien nor did I receive paperwork for the lien release so now I will be missing my auntie funeral. I tried to reach out over and over but was getting ignored and when I took action into my own hands they told me to not come on there property anymore. This place should not exist and I will be filing my lawsuit within this week for the trauma this company has cost me.
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August 2023 by Google user
I went to purchase a vehicle listed for $12000 and once I got to the store I was told the price was $12000 after a $4000 payment which was hidden in a disclosure. I had no choice but to purchase the vehicle due to fear of spending more money on Lyft rides from dealer to dealer which would be taking away from the payment I was trying to make. I gave the dealer $8000 down and told the dealer I would bring the rest in 2 weeks. I took the dealer the other half as promised but I was short of a few hundreds because something happened with my bank. I told the dealer I would be back soon with the remaining balance but couldn't get it so I tried to get a loan. The dealer told me if I go purchase the title he would help me get a loan so I purchased it with my last $120. Once I got the title I took it to the dealer and he told me I have to sign it to get the loan so I did. After I signed it and gave the title to him I reached out to the dealer everyday asking when will the loan be processed and he told me in a few days. After days went by of me being hungry because I gave my last to purchase this title I still didn't hear anything about the loan I went online and seen a lien had been placed on my vehicle. I called the dealer and told him I see a lien on the car but didn't receive the loan and he told me I need to bring him the remaining balance or he was going to get shady with me and saying no one put a gun to my head and made me purchase the car. After weeks of suffering I finally came across the $753.00 to give him and took it directly to him. My auntie died and I needed to make it back to Georgia for her funeral but had just gave the dealer my last so I was still trying to get a loan on my car. I never received any paperwork about a lien nor did I receive paperwork for the lien release so now I will be missing my auntie funeral. I tried to reach out over and over but was getting ignored and when I took action into my own hands they told me to not come on there property anymore. This place should not exist and I will be filing my lawsuit within this week for the trauma this company has cost me.
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August 2023 by Michael G.
Stay away at all cost. Very shady and it starts with the employee name Miguel! Very disrespectful, we walked in and instead of greeting us he says "what you want if nothing you see you like than leave". Also doesn't speak good English so when you question him or he doesn't understand what your saying he gets mad and starts saying all these things under his breath. Just stay away!!!
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July 2023 by Jawuan Clarke
Juan looked out for me and help me get in the car I wanted right away. Solid business and would definitely refer anyone to AutoBlock!
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March 2023 by Notasleepwalker
Juan took care of me. We had a few bumps in the road because I did everything remotely but we did it. DVD and Stereo did not work and the motor for sunroof was shot. But I have a hummer now. My dream car. I’d recommend them to anyone looking for a vehicle. They do in house financing as well. Happy customer.
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January 2023 by Kirk Krummp
An absolute pleasure!!! I received a call on Sunday morning, responding to my email, requesting more information on a vehicle I was looking for. Although they were closed for the day, the owner said he had no problem running up to the lot and allowing me to take a look at the vehicle and even test drive it. Customer Service 101!!! The unit was beautiful. Ran great and the owner’s personality was amazing. No pressure sales, as he doesn’t need to, because of the high quality vehicles he has to offer. I didn’t purchase the vehicle, as I found the color I was looking for at a different dealer, but Autoblock will be my 1st call when looking for my next car purchase, because of the outstanding service provided. Thanks for exceeding my expectations, as your business is a breath of fresh air, for all that have the pleasure of buying from you…
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November 2022 by Troy Tomlinson
Very fast friendly service very professional my wife was more than happy I would definitely recommend them get my next car there for sure
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November 2022 by Mr Live
For every buyer be aware!!!!!!Not credible, they’re sneaky and will lie to your face if you don’t do ur research!!!I would never buy from them and customer service is fake and unauthentic.
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October 2022 by Tevin Hogarth
Amazing service really worked with us to work out a deal. I would definitely reccomend buying your car here for the service alone. The car we bought was in great condition and as advertised
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October 2022 by Raúl Brito
They listed a car for sale in facebook they assured me the price was the one n the listing . I spoke to them several times prior coming becise I live an hour and a half away and they continue to assure me the price was the one on the listing . When I show up to buy the car the price was twice the listing amount. Very unprofessional! Do not go trust me !!!
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October 2022 by Luisa Lopez
Thank you so much, the cars amazing, your job provide us the citizens a way to get a vehicle in a cheap price and great conditions, with out you guys is imposible find used reliable cars.
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October 2022 by Camila Lopez
Their cars are super cool, newest to oldest, the best thing is the office, super full of art and the team are gentlemen, I always love how I can be in the store and have fun talking with the team and asking for the cars, they provide the customer with drive test and good prices, they help with mechanic things, which is great because nobody cares about your car, and they does, thank you for the experience guys.
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September 2022 by Elizavet Bravo
Great customer service, everyone was very pleasant. I give them a 4 star due to the fact that in our contract, when singing for the car, we agreed on a few things be done to the car before finishing the cash purchase, this include getting the windshield washer reservoir cap replaced since it was missing. Granted, there was one when I went to pick up the car just not the right fitting one. No big deal.. except for we agreed on it, and it trunes out the reservoiris leaking. Also one of the windshield wipers was not on correctly. Almost fell off once I got on the 595. But, as long as the car gives me no major issues I will be recommending them. Overall I feel satisfied with the purchase.
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August 2022 by Adriana Thorne
Great customer service. Mike and Juan Carlos offered great customer service. The car was very clean, detailed and great shape. Recommended place to do business.
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July 2022 by Jeff Allen
Helped my find exactly what I was looking for, my car was in great shape, the interior is in excellent shape.