TD Bank has mixed reviews from customers. Some customers appreciate the staff's efforts, mentioning that employees like Madison, Natalie Gopaul, and Denise are helpful, friendly, and provide good service. One customer even praised the branch for having the best customer service they’ve experienced there and suggested promotions for staff members. However, others express frustration with long wait times, unprofessional behavior such as loud phone conversations, and slow service, especially during busy times. Several customers note that walk-in visits can be challenging due to long lines and delays, and some feel the branch is not as convenient as it used to be, particularly after COVID-19. Despite these issues, the branch is generally liked, with some customers considering it their favorite bank location.
Valentina Amaya relationship banker NMLS ID # 2347635 gave amazing service and details for my visit I felt very welcomed she open my account and even help le get prequalified for a secure credit card to fix my credit card. Thanks again god bless 💯🙏🏾
September 2023
Great service! Mrs. Dennis is a very helpful and attentive manager. All of the employees are great! Thanks!
July 2023
Debit card printer wasn’t working at all Florida locations ..I had to wait 2 days ..every time I come to this location there’s a problem . Bogus “maintenance fees etc ..Closing my account and will not return .
