-
November 2023 by Sharon Paronich
This review only pertains to the crew that picked up and packed. They were very professional, clean and kind but maybe a bit to cautious with the packing of my moms house. I really don’t see the need to wrap pans or plastic ware in paper to be moved, so we did end up paying more than quoted. I was expecting the charges because of the amount of items mom had. I would loved to tipped the crew but they didn’t have a card reader with them to take payment. That was completed next day through email. I again tried to tip crew but the agent I spoke with never sent the link to do so.As far as the rest of the experience I am not pleased. I asked if the movers would have the items delivered by a date that was 8-9 days out from initial pick up (10/29/23), from FL to MA. I was assured there wouldn’t be a problem with a delivery date of 11/7/23. I asked if the items would be sitting around waiting for truck to be filled or shipped right away to make delivery date. This was all discussed before I signed a contract or paid a deposit, I was assured that pending any unforeseen circumstances the items would be delivered on date agreed upon, 11/7/23. It does not take a week to drive from FL to MA. Two days after pickup I received a phone call telling me to expect delivery on 11/13 or 11/14. This is another week delay! I will review again after delivery, maybe they will surprise me and make good on the original promise and deliver on agreed upon date.
-
November 2023 by Marilyn Rivera
Sony and his partner were extremely friendly, professional and careful with our valuable items in our move. He assured us that all boxes are fragile to him. That put us at ease.Thank you Matt and Solomon and Sons for assisting us in our move and making it as smooth a transition as possible.
-
October 2023 by Nancy Pedone
Great company and knowing I am in good hands means an awful lot. Don’t go with the cheapest mover/broker unless you don’t care about your stuff. I spoke to Jason and there was no pressure whatsoever. He didn’t turn around and offer me a discount if I would just book it now like the others. I thought about it and then went and read the reviews. The movers were polite, timely and professional. I definitely made the right choice. Very happy with their level of service.
-
September 2023 by Joshua H.
Solomon & Sons Relocation is an excellent company did a great long distance move for me. They were fast, efficient, and friendly which is so appreciated during stressful times like moving. They were careful with all of my items which I really admire. This was the best and quickest move I have ever experienced. I underestimated how much I had, but the team was super accommodating with extra boxes and helping me pack and wrap a few last-minute things.They took great care of all my furniture, all perfectly wrapped. They had tools to disassemble and reassemble. I was so worried about my staff but they took great care while transporting them. Will surely hire them again.
-
September 2023 by Dwayne M.
I am old school and chose to visit the offices of Solomon and sons. Once my moving options were reviewed, they gave me a tour of the warehouse and how they packed the trucks. The warehouse was so clean you could've eaten off the floor. The move was confirmed and scheduled and I had a change in plans the day before when I contacted the office, Keisha assisted me and gave me options to accommodate my changes. I'm so glad I chose a locally owned company versus a national company that I could only contract via the Internet. I recommend Solomon and Sons for all moving needs.
-
September 2023 by Igor C.
Bait and Switch with Last Minute Doubling of Price from $6,000 to $12,000. I was told day of the move that only items Solomon and Son Packed themselves at an additional $1,000 for a few Boxes would be accepted. The items that were previously carefully wrapped by Me and the Previous Movers would have to be rewrapped..... On the Day of delivery, several items were broken, including a one of a kind Chess Table worth $1,000 from 1875 and signed by the Artist/carpenter with all different kinds of inlaid woods was broken. In addition a file cabinet, and lamp were broken.... Days later as I opened each box packed by Solomon and Sons I discovered more damaged items and a complete disregard for delicate items I expressly indicated required extra care. Two Lamps that were previosly individually wrapped were thrown into the same box witha bag of papers dumped upside down so everything in the bags came out in the box. And random pieces of clothing, bedding. A TOTAL MESS.... 3 additional lamps were ruined. The insurance at 60 cents a lb of course is an insult and a waste of time to even attempt to make a claim..... This was one of the most disappointing Moving Experiences I ever had. I expected better care to be taken with my belongings given the reviews I read online....NEVER AGAIN!!!
-
September 2023 by Anais Abikarram
As I wrap up phase one with my storage pick up for my cross-country delivery, alongside Solomon & Sons Relocation Services; I feel secure in my choice in using their services. The attention to detail by Miguelangel, Adam, & Ronaldo was something I didn’t think I’d find in movers but here I am, so grateful to have had them facilitate this phase of my move! Overall, great communication and clear pricing list. Thanks guys!
-
September 2023 by Steven S
I had a fantastic experience moving from ** to ** with ****************************** Definitely recommend these guys!
-
September 2023 by Boyd Peischl
Upcharged over $1000 for things they said they would cover. Thousands of dollars in damage. Nightmare of a company now have to deal with their insurance company who is going to pay me Pennies on the dollar if I’m lucky. Horrible experience
-
September 2023 by Dharmendra Uteshiya
Make sure before booking, they will not discuss anything about1. Extra cost for each 7 steps beyond 14 steps2. Shuttle fees by telling that they can not take 18 wheeler truck in community.3. Over charged for square cubic feet, as there is no way to measure.4. Only first payment accepted by credit card, for remaining payment you have to Zelle, so you can not dispute.5. While pick up, they informed for additional cost, and give 10 minutes to take decision.6. They assemble only things they dissembled at pickup location.7. Insurance is not covered.8. Behavior will change after paying deposit. Beware of sweet commitment before booking, as it will turn out to be rude after booking.9. Don't forget to read each line of agreement before paying booking amount.10. They will spend hours to convince you, but they will not tell hidden costs.11. If they upfront tell additional cost, you may choose different movers.12. My initial estimate was $3000, I ended up paying $5287+$150 third party insurance.I recently hired Solomon & Sons Relocation Services for my relocation, and I must say that the entire experience was extremely disappointing. From the moment I booked their services, I encountered several issues that left me dissatisfied and frustrated.Firstly, during the initial estimation, I was provided with a quote of $3000 for the move. However, upon completion, the final bill skyrocketed to $5200. The company failed to disclose the hidden charges for an 18 wheeler truck not being able to enter my community, despite it being possible. This resulted in unnecessary additional costs for shuttle at pick up and drop location ($1100) being passed on to me without any prior notice or explanation. Didn't picked up the call when I call them at a time of delivery. As they already charged at pick up location, I tried to reach out to them on Saturday, but they didn't picked up the call and they never called back. I called them on Sunday at a time of delivery when driver informed that he can not make his 18 wheeler truck, at that time also no one picked up the call.Moreover, I was shocked to learn that the company claimed my goods were 30% more than initially estimated. I find this discrepancy highly questionable, as the inventory was accurately provided to them during the booking process. It is unacceptable for a moving company to suddenly increase the charges based on arbitrary claims without proper justification.To make matters worse, I was surprised with an extra charge for the stairs in my new residence. This expense was never mentioned during our previous conversations, and it felt like another attempt to inflate the final cost. The lack of transparency and the continuous stream of unexpected charges made me question the integrity of Solomon & Sons Relocation Services.Furthermore, when I reached out to their customer care to discuss these issues, I was met with unprofessionalism and a dismissive attitude. The representative's response was that I should have read each and every line of the agreement, implying that I was at fault for their lack of transparency and poor communication.Overall, my experience with Solomon & Sons Relocation Services was marred by hidden charges, misleading information, and unprofessional customer service. I strongly advise others to exercise caution when considering this company for their moving needs. Transparency, honesty, and respectful customer service should be the cornerstone of any reputable moving company, and unfortunately Solomon & Sons Relocation Services fell short on all fronts.Lastly I will tell, I got all my goods in good condition, final moving cost was more than cost of my goods.
-
September 2023 by Katey Colt
Hire Solomon and Sons if you want your items broken! Nearly every box was crushed or destroyed upon arrival. Item upon item broken, smashed or damaged.I couldn't be more disappointed with this moving company. I am heartbroken, my sentimental glassware from the 1920's smashed to bits. Irreplaceable treasures lost :(0 Stars
-
August 2023 by Noelle S.
Customer service is very friendly. My advice would be to make sure you communicate everything with your sales rep! Nobody likes surprises so keep in mind discussing everything upfront. I appreciate the accommodations from Solomon and Sons in helping rectify any discrepancies. Thank you Stanley!
-
August 2023 by Boyd P.
BEWARE OF S&S. NIGHTMARE COME TRUE!Serious damage of goods. Tens of thousands of dollars in damaged goods: Shelves, tables, eames chair, kitchen stools and other chairs, two dyson fans ruined, rimowa suitcases, kitchen aid mixer destroyed and other very expensive items packed by Solomon and Sons all damaged in our move from Philadelphia to Florida.To start, the company driver comes into my apartment and says wow wow way more stuff than is on the list. Immediately I smelled trouble - they proceeded to charge me $1400 extra for "long-haul" carry and extra stairs - all of which were noted by me to the original employee when I got the quote. I decided to proceed any way, moving is stressful and I wanted it over with.Upon delivery, 6 days later, my items showed up and it looked as though they have been through a war. See the photos for yourselves! heavy heavy items completely destroyed, each box smashed carelessly as though they had been thrown around.I had specifically given S&S my largest and most expensive items to pack themselves, thinking hey leave it to the professionals... welp, my $3000 bed is damaged, my $2000 couch is black with dirt, my $5000 dresser is dented and scratched my $1000 shelf is smashed and unsalvageable, my bicycle is scratched and broken. Fragile and irreplaceable items such as old china and glassware given to me by my grandparents before they died - etched with their initials - smashed. What a nightmare. In the end, they say "not our responsibility, nothing we can do" and pass me along to their "insurer" CSI.... google that, you'll find 1.8 stars and 81+ reviews.Solomon and Sons, I don't understand how you are still in business. You deserve to have your own items smashed and destroyed in front of you. The items I have worked so hard for and spent my hard earned money on. SHAME ON YOU!!!
-
August 2023 by ae abikarram
As I wrap up phase one with my storage pick up for my cross-country delivery, alongside Solomon & Sons Relocation Services; I feel secure in my choice in using their services. The attention to detail by Miguelangel, Adam, & Ronaldo was something I didn’t think I’d find in movers but here I am, so grateful to have had them facilitate this phase of my move! Overall, great communication and clear pricing list. Thanks guys!
-
August 2023 by Zachary Horowitz
Honestly this was the first time I hired professional movers. I was downsizing moving from a three-bedroom house to a two-bedroom condo. The entire experience I had from getting the quote to moving furniture out of my old house and into the new house was absolutely incredible. Everybody I talked to on the phone and in person from this company we're so helpful patient and seem to really care about my moving situation. The movers were so professional, courteous, and extremely careful with everything they packed and moved for me. Not only did they provide quality service but they did it in record time. They really over delivered and provided outstanding service in just under the expected time frame. They did not charge anything extra and I paid them exactly the price they quoted me. Honest work for honest pay I mean it's so rare these days especially with movers but this company did it. Great job to everyone there! Highly recommend this moving company for anybody!
