Ross Dress for Less is a popular discount retail chain that offers a wide range of brand-name merchandise at 20% to 60% off department store prices. Customers can find the best brands and the latest fashions for the whole family and home at this store. While the store generally offers a good shopping experience, with customers praising the variety of products and the great deals, there have been some concerns raised about the customer service. Some customers have reported encountering unfriendly or unhelpful employees, particularly in the fitting room area, where one customer had a negative interaction with an employee named "Roz." However, the management was responsive and addressed the issue when it was brought to their attention. Additionally, some customers have noted that the store can get quite busy, with long lines at the checkout, and a lack of mirrors in the main store area, which can be inconvenient for trying on clothes. Despite these occasional challenges, many customers continue to find Ross Dress for Less to be a great place to shop, with one customer even expressing gratitude for the hard-working cashier who helped brighten their day. Overall, Ross Dress for Less offers a unique shopping experience, with a wide selection of high-quality merchandise at deeply discounted prices. While the customer service may not always be consistent, the store's commitment to providing value and convenience to its customers is generally well-received.