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March 2024 by Tasha C.
I bought a car from Mike a couple months ago, Everything has been great! No problems at all even after another mechanic inspected it. Found out that they also provide Mobile Mechanic services which is great having a trustworthy source for emergency fixes. Such an amazing job Mike thank you so much!
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June 2022 by Mike Lauderdale
UPDATE: May 2022. Covid took a toll on these guys. Went to buy a car for my daughter and they had no cars. What a shame as they had so many nice cheap cars and their mechanics and cleaning guys did such a good job. The market has definitely changed, they are now a auto broker of sorts doing car buying only at the auctions. The good thing is that the owner is a ASE Master Tech Mechanic and makes sure the cars are good before buying. Anyway no matter the business model these guys are probably the most ethical guys in the car industry. OLD Review: Great little company, tons of cars but not like a normal dealer. They really took care of me and my girl. Super easy, bought an awesome Dodge Ram, no dealer scams. No BS dealer fees! Will be back for a second car when I save up a little cash. Bought it in January and zero problems. I recommend them to anyone lookin for a nice inexpensive (not cheap) car.
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December 2019 by Keefus C.
What an amazing place. They have beautiful cars there. Mike is a great guy and helped me out so much. I bought 3 cars from him. Very reliable and very trustworthy. They also have storage. Great place. Must check it out.
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April 2019 by Shari Fiore
Would not purchased nor service any vehicle in any other automotive company. Mike goes above and beyond to fix any issues solve any problems and give advice at any time. Highly recommended
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April 2019 by Jason Worthen
Just picked up my 2012 BMW 535i from there and everything went smoothly. Mike and Jeff are great people to deal with. They both answered everyone one of my questions honestly and the vehicle exceeded my expectations as well as the customer service with Prime Auto Group. They also offered discounted rate on transport however I wanted to drive 11 hours to pick up the vehicle so I can see it for myself firsthand. All I can say is wow! Definately very satisfied with my purchase. If you are looking for a car go see these guys. They are stacking them deep and selling them cheap!
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April 2019 by Joseph Lober
Mike was extremely knowledgeable, informative, and straight forward.I needed something cheep and fast but still meet my needs and he delivered. I would highly recommend a trip to see him..
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April 2019 by Brandon Wendell
This was one of the best car buying experiences I have had. Absolutely no pressure when I needed information, Mike was friendly and helpful. I walked away with a great car at an even better price!
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April 2019 by B miles @gmail.com Miles4438
nice guys, but they are full of sh** , major pos van that they said was perfect. I would definitely recommend looking elsewhere
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November 2018 by Kurt Gibson
I bought from Mike on ebay. He was responsive and professional. I did buy an as is car and I unwisely didn't have it checked out. After 3 hours of driving the oil pan gasket leaked on the serpentine belt, luckily I stopped and had it repaired. Mike said he would pay for the repair and I said let's split the difference. Since then I found that the heater core was completely bypassed, the alternator went out and the EGR valve needed replacing. I texted Mike about the oil pan repair money he was going to paypal me and he will not respond.
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October 2018 by John Valdes
Bought a car on November 2017 still have not received title as for insurance I called my carrier Geico same day added car received an email confirmation showed drove off, when policy had to be renewed on January 2 it included vehicle so when I had to renew tag I had to travel to you policy renewal on July same vehicle included so finally in August I received title so please don't make excuses it doesn't take 10 month for a title
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June 2017 by Brandon W.
This was one of the best car buying experiences I have had. Absolutely no pressure when I needed information, Mike was friendly and helpful. I walked away with a great car at an even better price!
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April 2017 by Ida Foster
I have sent my son and granddaughter to Prime Auto Group to check out their vehicles, they always have a great selection and they never pressured you into buying. They tested a lot of vehicles and I was very impressed on how Mike is so knowledgeable and extremely helpful from start to finish in the whole purchasing experience. Mike even gives out a handout on how to take care of your car!! All their cars are checked out completely and detailed by a great staff. Prime Auto Group made such an impression on me that I have recommended several people to Mike, knowing he is honest and sells good reliable cars.
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April 2017 by Ladonna Rodriguez
I was extremely pleased with both the customer service provided by Mike, and the vehicle. We spoke over the phone, as I live more than two hours away, and provided a deposit, which I was a little hesitant to do. Mike assured me that I would be very happy with my vehicle, and I was! He even put two new tires on before I got there, and it was clean and polished. I felt very comfortable in my purchase, and have enjoyed my vehicle since then, with no problems. I highly recommend Prime Auto Group and would purchase from them again.
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April 2016 by Marilyn Sanchez-Osorio, Esq.
Mike is an extremely knowledgeable, fair, super detail oriented person who wins your trust immediately. I bought a boat from Prime and they have always gone the extra mile to help and assist me with anything at all I have needed regarding the transaction and the boat itself.
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February 2016 by David H.
I'm always very skeptical of used car dealers (as anyone should be these days). I did my homework, asked around and finally found a place with good reviews that was also recommend by friends. The guys at Prime Auto are a rare breed in the used car industry. They went above and beyond for me and far exceeded my expectations. I was looking for a car that, if taken good care of, would be dependable for years to come and because of my budget, I was limited. Mike showed me around the lot and was completely real and candid with me about his vehicles. Once we decided on a car that fit my specifications, Mike gave me a fair price that we could both agree on. I left a down payment and said I would be back for the car in two days (because we were waiting on a new tire) but during the final inspection, his mechanic noticed a problem and they fixed it up on their own dime and they also replaced the plugs and some wires with no charge to me. They could have just sold it to me and I would have had no idea so just that right there showed their true colors. And because it was taking longer than expected, they even offered to let me borrow a car to get to and from work as I had returned my rental. Once it was all said and done, I drove off the lot in confidence. If anyone I know or meet asks where to go for a used car I will definitely suggest Prime Auto. Also, if I have any trouble with my vehicle, I'll be calling them up for recommendations on where to take it as I do not yet have a mechanic in the area. Thanks so much for the exceptional experience!!
