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May 2024 by Ev Andrews
If I could leave zero stars, I would. Horrible horrible experience didn’t use pods after they changed my order without contacting me putting me in a position to lose a deal on my house sale and the house I was purchasing. I argued with them on one phone while struggled to find a legitimate shipping service to move me on another. I’ll be posting on every social media I can find about this experience in more detail.
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May 2024 by Samantha
I ordered a POD to be delivered to My driveway. When I spoke with LJ, he said that they scout out the area for POD placement prior to sending out the unit. I asked him SPECIFICALLY about the tree that spans across the street and across My driveway. LJ told Me it was not a problem. When Curtis (the star goes to him, he was great) arrived with My unit, he was unable to place the POD because of the tree. Using Google Maps is NOT scouting, and PODS caused Me unneeded and unnecessary stress for wanting a to make a quick buck. Luckily, U-Haul U-Box fits all My needs!
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May 2024 by Thomas Slavin
Wouldn’t recommend if you plan to move into a city. Most Cities require a permit to drop the containers and some just flat out dont allow it. Also there delivery windows mean nothing to the customer, once they have your money you’re on PODS time. I took off work and they we’re over three hours late. They said they’d call me to reimburse some of the delivery fee but never called. Beware.
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April 2024 by Stuart Hopper
I am a real estate broker. I referred my buyer customer to use PODS as a move from Las Vegas to Ftlauderdale. He received a call today, that his POD was in an accident. The company rep claimed she had been trying to reach him, our mutial customer for 4 days. She never called to my understanding, my experience s he, our customer always answered the phone. It appears all his furniture is destroyed. He had to hire another mover and this causes an issue at the HOA as limited move in hours. He has had no apology no information on insurance. Nothing, I won't be recommending POD's any more , and I have for over 10 years, unless they make this right. They left him with no help. Horrible. I hope POD's does the right thing and revises there procedure or my 15 years of refetrals of good response will end with thsi one tragety. He lost all of his furniture.
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April 2024 by allan smith
my container was in an accident, and most of my belongings were completely destroyed, including all of my furniture, my TV, antique storage chests and several pieces of wall art.When I went to the depot to inspect the container no company representative bothered to come and talk to me. I was left to arrange my own pick up and storage.
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April 2024 by Brenda Michel
I loved this experience! This is but far the best way to move. The idea of being able to pack and unpack at your own pace is awesome. Just check with your HOA if you have one.
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February 2024 by Alex Montero
Very easy to use, no hidden charges, delivery and pick-up within the time promised. Container was in great shape. All in all, a very seamless experience. Will use next time I need temporary storage.
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January 2024 by Cheryl Way
I cannot get any details online without signing in giving my name, email, address, and phone info. If I was able to obtain costs, etc. then I wouldI happily give my info. I have so much spam on my phone, I do not want to give out info. I have been scammed by Walmart sponsored sites for over $1000 and it repeats every month. Total scam! After, they have the nerve to report to credit agencies to make themselves look legit and no reimbursement through credit cards..
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January 2024 by Gayle Grucci
Great company, very professional
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December 2023 by Derek Lyon
Perfect Service! Super easy to change pick up and drop off days with a quick text. Wouldn't think of using any other service.
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December 2023 by Ralph
Perfect solution for my situation where I needed storage for several days before move in.
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December 2023 by Deb F
Seamless experience. Worth every penny!
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December 2023 by John Hawk
Very convenient
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October 2023 by Beebop Fix
They took a stressful situation and made it into a positive experience I thank them for their professionalism and timely service
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October 2023 by Denise Nieves
I see we are not the only ones. My son was moving from the NE to FL with his family PODS screwed up the order from the very beginning. They arrived to drop off the POD but since the driver had a hard time parking the POD he drove off and somehow the Dropoff was completely Cancelled. No one from the call center had answers, they had to create multiple cases for someone to call back, which never did. The $300 parking permit expired. Finally, they delivered the POD on the Move Out Day. They had to rush to move their belongings from 2nd floor. They had to sleep in vehicle rental because they were told a POD would be picked up the next day. It never got picked up. They had to purchase a 2nd Parking permit $300. They had to leave the POD unattended over a week. After 2 months, They are still investigating the case. There are many incidental costs, including extra days of vehicle rental due to their mismanagement that they have not acknowledged and offered no concessions.Will never use or recommend again. Stay away!
