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January 2024 by Paulo Xm
Horrible branch, ATM Machine on a Saturday night took my card for no apparent reason. Monday I return to the branch and they couldnt find my BOA debit card, guy at the front desk and the bank Manager was useless!
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March 2023 by George Cardoso
Worse service ever. The assistant manager and the young teller rude and condescending. And they never have cash when you need to cash a check. Go to chase or any other bank for business accounts.
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March 2023 by Yatah Zama
Worst location ever. Terrible customer service. Branch manager is forgetful and didn’t help me AT ALL! Slow people who can’t help at all. I had to call customer service to help me. Was told i would get a call back, their forgetful branch manager forgot to call me back I had to come in to the branch today and still was disrespected as a BUSINESS OWNER!!! Never going there again.
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December 2022 by Jennie’s Chesapeake Gymnastics Club
Your teller called us to verify if a check was written. Seeing the number was unknown to us and some random lady was claiming she was with PNC and wanted to know our names, we asked her what the amount was. She refused to tell us the amount and processed the check after hanging up on my husband for not providing his name. She allowed $4,900 to be stolen from us and PNC since it was fraud and will be refunded.
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November 2022 by Jeremy Branum
Won't help with noterizing a document... and will not process a withdraw of more than 10k.19 years with PNC... Changing banks this week.Worst banking experiences
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April 2022 by Augusto Alagia
I have been using BOA my whole life as a business owner (since 2016). Couple of years ago because I was struggling so much with their service I decided to extend my horizons and I went to open an account with Doreen Robinson here at this branch of PNC. WHAT a change!!! That has been a completely different experience. Now I understand that it exists a person that is knowledgeable and have a great accountability in the bank industry!! She helps me with everything now from notarizing my documents to loans and even some business advises regarding the best products I can use to grow my Painting Business. Thanks Doreen ?
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April 2022 by Michael
Come see the bank manager, Doreen Robinson, at this location! She is by far the most personable, reliable, and accountable person to deal with for your banking needs. As a business owner, I appreciate that she handles so much personally from lines of credit, credit card processing, bank loans, and just everyday banking care. She's always available and even gives you her personal cell number so she can take care of you at all hours. Amazing!
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January 2022 by Sierra
they are so unprofessional and didn’t even know how to deal with money do not go here
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January 2022 by donna g.
My experiences with this PNC branch have been very very good. I always feel welcomed and everyone is friendly and super helpful. It doesn't feel like a chore to go into the bank when it is necessary to take care of your accounts in person.
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December 2021 by Robert Geritano
The worst bank I have ever done business with. It wasn’t always that way I was with a local bank in St. Louis that was bought out by PNC.PNC has no regard for the relationship between them and there guests. Customer service is none existent. I have spent days trying to get through to commercial loan customer service. All I get is transferred from Dept to Dept never getting results.REALLY!! How hard is it to get someone on the phone? FYI without the customer you don’t exist PNC. STAY AWAY FROM THIS BANK. I recommend TD bank. They have been great since I left PNC. I fully recommend TD bank.
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January 2021 by Merle Morgan
Quiet and not much happening!Friendly teller service.
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September 2020 by Gene Mahoney
Awesome bank. The employees here are the best. You are always greeted as soon as you enter. They seem to want to make your experience the best from offering you coffee or a bottled water when you come in, to making sure you don't have to wait - including whom I think was the manager going to a teller window to assist me because the customer at the other teller window had a very involved transaction. Best bank I've ever used.
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June 2020 by Jose Tamayo
I requested copies of a few checks from my checking account and I been told $1.50 was going to be the fee withdraw from my account. Later on I see a charge of $5.00 per copy and when I called and they recognized the mistake they made, the issue was not resolved but I been told to wait 72 hours to receive a call. it is a joke?
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June 2020 by Farrah Khan
Decided to change my review, after returning to the branch today. I got the same teller who absolutely was a different person and very nice. I am pleased with the service and will return again to this branch. Thank you very taking my feelings into consideration and making banking a better experience for me.
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February 2020 by Aman P.
I have been banking with PNC for years now and I had to close out my account because the manager there is d*** as a rock. I don't know how these people get hired. Truly embarrassing representation of the bank but plenty of other banks to take my business to. Needless to say I closed my checking savings and my investment accounts.
