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January 2024 by Althea Walton
First time here. Not one long line of customers. The atmosphere was Welcoming and the Banker YL was very Professional and took care of our needs.Thank you ?
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August 2023 by Jose Tamayo
Some people in that office deserve my respect but i don't know what kind of other elements there have to ruin the image with bad attitude and no professionalism it all! Shocker!
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April 2023 by Samantha Jean
TERRIBLE CUSTOMER SERVICE FROM BRANCH MANAGER, I HAVE A BUSINESS ACCOUNT AND MY ONLINE ACCESS WAS NOT WORKING. I CAME IN TO SEE IF I COULD GET THE PROBLEM RESOLVED AND THE LADY THAT CLAIMED TO BE THE MANAGER SAID SHES CANNOT SEE ME BECAUSE SHE ALREADY TOOK HER LAST APPOINTMENT FOR THE DAY, I EXPLAINED TO HER THAT ONLINE ACCESS IS VITAL TO MY DAILY BUSINESS OPERATIONS AND SHE JUST REPEATED THE SAME THING WITHOUT SHOWING ANY CONCERN TO PROVIDING ME WITH A RESOLUTION. I WENT DOWN THE STREET TO THE OTHER BRANCH AND THEY WELCOMED ME WITH OPEN ARMS AND HELPED ME RESOLVE THE MATTER PROMPTLY AND 5 MINS BEFORE CLOSING TIME AT THAT. SOMEONE NEEDS TO HELP THIS "MANAGER" UNDERSTAND WHAT CUSTOMER SERVICE IS SUPPOSED TO BE ABOUT.
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February 2023 by Vladislav Lezhinkin
Yokasta is very sweet. I wish I spoke to her more. She does her job professionally.
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September 2022 by Bill Renaud
Love this branch! Manager John and everyone on the Team is great! Responsive and do a great job!
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July 2021 by Brett Harrison
Jhenae is so wonderful. I needed a notary. I emailed it to her, she printed and done in 2 mins. She’s awesome, always helpful and follows up, a true professional.
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May 2021 by Brielle Macchiarelli
Jhenae Walker took such good care of me on a SATURDAY! Customer service was 10/10 she made me feel comfortable, went above and beyond to answer all my questions and got my bank details settled up for me. I will be going to see her for all my future appointments.Thank you for everything!
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May 2021 by Marina D.
7 employees no customers and it's a hour wait I'm sitting here watching them make me wait while I'm trying to open a bank account up.
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March 2020 by Paul V.
Made an appointment online to open new accounts. Arrived at my appointment time. Greeter/teller asks why I'm there, I explain my appointment. She doesn't look it up, just tells me to have a seat and "someone will be with me." Numerous people come in without an appointment and want to speak to an associate. 5 people just standing around because there are only 3 chairs. Only two associates working, with the same customers in their office during the entire time. 25 minutes later, no one has come to speak to me or explain the inexcusable delay with a customer who MADE AN APPOINTMENT. I left and will not return. Incompetent. Rude. Apparently PNC bank doesn't want customers.
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February 2020 by Roy Roney
Outstanding service from Andrew on 2.13.2020. He quickly became my personal banker due to his product knowledge and sales ability. Sold me on a service I was not familiar with. Will definitely recommend him. Entire staff was prompt friendly and professional.
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December 2019 by Eli Eli
An epitome of excellence in service. The manager, John, personally greet people at the door on a Saturday morning. The staff is super nice and helpful, no attitude whatsoever. Just a good ole great place to call your local branch.
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December 2019 by Mel H.
I switched to PNC at this branch for both business and personal because I live right across the street so it is super convenient. I was having so many issues with my other bank and they helped me through many stressful situations while I switched over. The staff at this branch was so accommodating, helpful and friendly, especially Javier and John! I highly recommend.
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July 2019 by Mark Olson
This is a branch of PNC Bank which does not have regular-bank-tellers, instead you are taken into a glassed-in private office. The staff is almost always ready to help, and it's a much-more personal experience.
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July 2019 by James R.
Good location. The bank is clean and large. When I went there wasn't a large line and the people there were very friendly. I have to give this 3 stars because I am not a fan of PNC bank or their policies.
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December 2018 by Andy V.
I stopped by this PNC location because I needed to pick up some convenience checks because I hate having a checkbook; I only pay rent via check and everything else is online so why need a full book? I walked in and was greeted by a nice man who asked what I needed. I noticed they no longer have tellers working there and that area was pitch black and it somewhat threw me off. He gave me to the only other person working and I went into her office. I told her what I needed and confused she tried getting me cashier checks. I clarified that I needed blank convenience checks she quickly made the copies and let me know they'd be $1.50 per check, which I was aware of. She gave them to me in a nice folder and I was on my way. It was a little eerie going inside. I guess until that point, it had been some time since I needed to go inside a bank at all, but I was happy they were able to help me out.
