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October 2023 by Joyce & Doyle Lindsey
Got answer right away that was helpful.
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September 2023 by Lynn Hanson
I purchased two pet travel crates from the Pet Travel Store for shipping to St Vincent. The service was excellent. Jason was very helpful and dealt with my endless queries with speed and professionalism.
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August 2023 by Daniel Hernández
If you want to purchase a Pet Passport kit for multiple dogs, don't. You can just make a copy of the documents they send you. I ordered two and asked for them to be emailed and they just sent me one copy of the documents. The information is helpful though.
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August 2023 by meghna arora
Best people as far as I am come across very informative and helpful and quick to revert
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February 2023 by Samantha James
Makes pet travel documentation easy and ensures most updated information. Fast, friendly, knowledgeable service
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December 2022 by deepika akula
An amazing blessing for any pet parent who wants to travel with their pets. The continuous email support is simply superb, any questions you have are answered in detail and with patience.Thank you for this amazing service!! Keep up the good work
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November 2022 by Ellen Johnson
Jason is the epitome of service excellence! Due to circumstances beyond our control, it took the better part of 24 hours to complete my order but Jason's diligence and PATIENCE finally completed the transaction. Others might have given up in frustration as I myself was tempted to do but his perseverance was encouraging and ultimately successful. I would recommend that he be appointed as instructor for other customer service agents in how to deliver service excellence! It is a rare commodity these days. I am happy and confident that my pets will be safe and comfortable on our long journey, thanks to Jason!!
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October 2022 by John booth
All good so far will give another report on receiving goods ok
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July 2022 by Louise Schweickerdt
Even Pet travel did not organize our doggies' re-allocation to Tanzania, they are more than just generous regarding advice, Their willingness to assist on how to take the doggies up with us by road, is amazing. And their service is prompt! Thank you so much to Jason and his team!
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February 2022 by Donna Hawkins
I absolutely highly recommend PetTravel!! I needed last minute arrangements after learning that PreciousPets.com couldn't pick my dog up for several weeks. Gabbi went out of her way to arrange the best and quickest transport of my Mini Schnauzer, Angus, from Connecticut to Florida in just over 24 hours. Jim drove my boy down, took time to get to know him a bit when he picked him up in CT, asked for any special instructions (in addition to the note I provided), and was very kind and caring. They arrived safe and sound this afternoon, and I couldn't be happier! Thanks again!! ?
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November 2021 by Brian Martin
I was so nervous to have someone drive my puppy over a thousand miles,but Gabby was awesome! And Kristy updated me constantly with text and photos! I would definitely recommend to my friends.
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October 2021 by Jill Brackenbury-Davis
Needed my dog shipped by a certain date and Gabbi made it happen!! She was very professional, friendly and cared about getting my pup delivered to me. Jaree' was was Roscoes' driver. She was always in communication and sent picture updates. She showed up with Roscoe when she said she told me she would. I would highly recommend Pet Travel Transport and I would use them again! Thank you both so much?
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October 2021 by Carlos C.
Above and beyond! We moved from Houston to Puerto Rico and moved our lab/bassett mix with Pet Travel. They did an excellent job owning the process. We had a small paperwork hiccup and they immediately jumped into action and created a plan. Melanie took personal care of our baby girl Izzie and made sure she was comfortable in a loving home while waiting for the air travel. Fully recommend this team including Campbell in the coordination and Gabbi doing the ground transport. It feels like family when you are working with them.
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September 2021 by Sharons Ayers
Sent in a question and was promptly answered!! Thank you so very much! Love your information. Much appreciated!!
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July 2021 by Suze Kelly
The pet travel website is very helpful. I was 99% sure about something particular that I read but not 100%. As it was important and relevant to me I emailed them. I got a reply within a couple of hours and they put my mind at rest. Thank you all at Pet Travel.
